Bairstow Eves Clacton-On-Sea Sales reviews

★★★★★ 1/5

Trustpilot

Purchasing a property

While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.

Asif · 28 December 2023

★★★★★ 5/5

Google

Bairstow Eves Sales and Lettings in Clacton are the most reliable, honest and trustworthy Estate Agents I have met in my property search. Especially I would like to put in a good word for Rick Hall in the Sales team, who has informed me of many details about properties for sale which I have never been informed about by other Estate Agents.

Tine · 9 November 2022

★★★★★ 5/5

Google

Would highly recommend Rick, Louis and team at Bairstow Eves. They are professional, knowledgeable and helpful and always on hand for any issues that may arise in our properties.

Georgina · 10 November 2019

★★★★★ 5/5

Google

Big thank you to Kara in lettings been a delight from start to finish thank you for all your help!!! Will defo deal with againPositiveProfessionalism

James · 9 November 2020

★★★★★ 1/5

Trustpilot

Complete incompetence across the board

Complete incompetence across the board. Takes 10 days to get a response to an email and even then you have to call to get them to read it.

Angela · 21 November 2025

★★★★★ 5/5

Google

Excellent service in every respect from Lizzie and Pheobe.

Patricia · 12 July 2025

★★★★★ 5/5

Google

What a lovely company, bent over backwards for me to move in a day early, couldn’t do enough thoroughly recommend, thank you Michael for all your help.

Jane · 10 November 2019

★★★★★ 5/5

Google

Absolutely amazing service! Staff so helpful especially Cara, couldn't be more accommodating to your needs. Truly professional service, great range of premises to suit all requirements. A⭐rating!

Natalie · 10 November 2019

★★★★★ 1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

★★★★★ 5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

★★★★★ 5/5

Google

The staff in the clacton office was very helpful and i found a great property to rent, will use them again, Highly recommended. Thanks KARA for all your hard work

Wendy · 11 October 2025

★★★★★ 5/5

Trustpilot

Bairstow Eves in Wanstead have been magnificent

Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .

Mr · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!

Amrit · 31 August 2023

★★★★★ 5/5

Trustpilot

Penelope was brilliant at what she…

Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.

Asif · 22 April 2021

★★★★★ 1/5

Trustpilot

DO NOT USE! Awful service!

Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!

Nolene · 22 August 2023

★★★★★ 5/5

Google

Nick and team brilliant service from start to finish always there to help when we needed them would highly recommend

Simon · 12 May 2024

★★★★★ 5/5

Trustpilot

Bairstow eves Billericay

Customer · 23 May 2026

★★★★★ 1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph · 9 August 2023

★★★★★ 1/5

Trustpilot

Stratford Branch have been useless

Stratford Branch have been useless, very charming agent valued the property and got me signed up and then it all went south from there. It took them almost 2 weeks to list the property, incl. put the board up on the wrong house. After just one week and 2 viewings they tried to bully me into reducing the price - I was extremely offended by the language they used and had to complain. Since then radio silence - no wonder house prices are falling. Going to rent with Openrent or sell it later with Strike for free - at least if I have to discount the house it costs me nothing to sell it. This is my first experience of high street agents for a long time and hopefully my last ever.

WilliamP · 7 August 2023

★★★★★ 5/5

Google

Wonderful service from the team. Michael was especially a great help. Would recommend anyone looking to rent to stop by and speak to him!

Melissa · 10 November 2019

★★★★★ 5/5

Google

Used their letting team to rent one of my flats out, helped me massively found a great tenant! Thank you Michael, Kara and Jackie

Kesi · 10 November 2019

★★★★★ 1/5

Trustpilot

Really bad

I have rented a property with Bairstow Eves and I have stayed there for nearly 3 years. When I left not only that it took them more than 2 months to release the deposit but they have retained half of the initial deposit for some things that was damaged before I have rented the property. I know that the new tenant has moved in next day after we moved out and the new tenant has clean the garden for which Bairstow eves have retain 120£ from my deposit. The garden was left in the same state that we have taken. I am not saying that it took them 4 months to repair a main door that I couldn’t lock and I had to sleep at night with the door unlocked with a 4 years old child. I have also repainted all the house and repaired the garage and front door on my expense while I have lived there. When I have asked about the invoices for the money that they will retain for what they are saying that has been repaired they find different excuses not to provide them. So be careful when you renting with them as you won’t get the deposit back.

Ana-Maria · 1 August 2023

★★★★★ 5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

★★★★★ 5/5

Google

Great service from start to finish, a big thank you to Louis who was excellent.

Garry · 9 November 2021