Trusted Agent profile · City of Westminster

Jack Rose Estates Ltd City of Westminster reviews

5.0

★★★★★ Excellent

37 reviews across 1 platform

London, City of Westminster, W1W 7LT

Jack Rose Estates Ltd's office in City of Westminster, at London, is rated 5.0 out of 5 across 37 reviews on 1 platform, including 37 Google reviews rated 5.0.

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5.0 / 5

37

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the City of Westminster office, from every platform, shown as written. First names only.

5/5

Google

It is the best agency I have worked with and the best flat I have lived in. My flatmate and I were renting a two bedroom apartment at Kingston Upon Thames, but we left it due to work relocation. Robin and Jonathan are always very helpful, respond easily, take action if needed, very easy to communicate with, and very nice respectful people. Highly recommended agency to work with because they will just make your life so much easier and you wouldn’t have to worry about a thing.

Magalie · 16 March 2026

Agent replied · 16 April 2026

Thank you for the lovely review Magalie! You have both been great tenants and we are sad to see you go.

5/5

Google

We were extremely lucky to have Jack Rose Estates as our agent when we first moved to London. We had the perfect apartment and Jonathan and Robin were of great help through the whole tenancy term. Professional, trustworthy, quick to respond, respecting your privacy, you just cannot ask more from an agent like them. We moved to another city earlier this year otherwise we will definitely stay with Jack Rose Estates for renting or buying.

Lola · 21 August 2024

Agent replied · 23 August 2024

Thank you so much for taking the time to write this kind review, it is much appreciated. We hope you have settled into your new home and city well!

5/5

Google

Recently moved into a flat which is managed by Jack Rose Estates. Jonathan was our main point of contact for securing the flat. He was absolutely fantastic. All emails were responded to in a timely manner, and any concerns we had were patiently answered. We had some initial issues with the cleanliness of the flat when we first moved in (not the agents’ fault, as the flat was previously managed by a different agency), but Jonathan got cleaners in the very next morning and got it all cleaned up. Robin, as well, was tremendously helpful when we had anything to sort out. Alex, who does the property management, has also been wonderful. We’ve had some things that needed repairing, as you would for any flat, but she has ensured that they get fixed up in a timely manner where possible and has always kept us up to date regarding anything. Moving into and living in a property managed by Jack Rose Estates, has been as stress-free as moving into a new property can be. They are far, far better than any other real estate agency I’ve interacted with in the last 2 years in London. Just good and honest people. I cannot recommend them, to both tenants and landlords, enough.

Tharisata · 18 May 2024

Agent replied · 17 June 2024

Thank you so much for taking the time to write a review for us Tharisata, it is much appreciated. I am glad that you have enjoyed the service we have provided and thank you for your patience...we wish you all the best in your new home!

5/5

Google

This is my first time letting my flat via a property agent, a flat that I have loved and lived in for many years. Jonathan came highly recommended by a friend, and he certainly went beyond expectations! I went for the full management service and Jonathan & Robin were very attentive to my needs, realistic in setting budget expectations and did a great job finding the tenants that I was looking for. Jonathan was also very resourceful in helping me out with admin tasks as I'm not in London. Overall I had (and still do) a great experience and would highly recommend them to any landlords looking for an efficient and hassle free experience!

Cristin · 12 October 2023

Agent replied · 17 June 2024

Thanks for the kind review Cristin. Much appreciated!

5/5

Google

Robin is one of the best agents I have seen in London. Responsive, friendly and professional through every interaction I have had. What a wonderful breath of fresh air to be able to work with him!

Sara · 6 June 2025

Agent replied · 30 July 2025

Thanks so much for the fantastic review Sara, it is much appreciated. You have been a great tenant and we are sad to see you leave!

5/5

Google

I have been renting since uni times and never had such a good service. Everything was done in timely and professional manner. So many things can go wrong when you are trying to find place to rent, but if you will be doing it with Waring Property, then you shouldn't worry about anything. Amazing thing is, after we moved in, we have been send all documents in one email all over again! So much care and such a great job! Thank you very much for everything!!

Anna · 12 October 2021

Agent replied · 17 June 2024

Thank you for this Anna and I hope you guys are very happy in your new home!

5/5

Google

Great agency! I’ve had a fantastic experience and would highly recommend their service

Juan · 12 September 2026

Agent replied · 12 October 2026

Thanks for being a great tenant Juan, and we wish you all the best in your new home!

5/5

Google

We cannot speak highly enough of the exceptional service we received from our estate agent, Robin. From the very first meeting, it was clear we were in the hands of someone who genuinely cared about getting the best outcome for us not just professionally, but on a personal level too. Throughout the entire selling process, they were proactive, communicative, and endlessly patient, guiding us through every step with clarity and reassurance. But what truly set them apart was the way they went above and beyond. When crunch time arrived and the stress of moving began to pile up, they stepped in without hesitation…helping with cleaning, pitching in with removals, and ensuring the property was spotless and ready for the new owners. Their support during those final hectic hours made an overwhelming situation feel manageable, and we’re incredibly grateful for his kindness. If you’re looking for someone who brings professionalism, heart, and a genuine commitment to their clients, look no further. We couldn’t have asked for a better person to help us through this journey, and we recommend them wholeheartedly.

Rosie · 16 December 2025

5/5

Google

I cannot speak highly enough of the exceptional service that I have received from the Jack Rose Estates team. They provide a far superior, more reliable and fully transparent service compared to my previous property management company. From day one, they have demonstrated professionalism, expertise in their field, and a genuine commitment to excellence. Their proactive and efficient approach to managing my rental property has been evident in every detail - from finding suitable new tenants, coordinating repairs and sourcing replacement furniture. Communication with them is seamless and any questions I have had have been answered swiftly, clearly and concisely. In addition, Robin and Jonathan are both highly professional and personable. I only wish I had encountered them sooner. So, if you too are looking for a property management team that truly cares about their clients, look no further than Jack Rose Estates.

Claire · 20 September 2024

Agent replied · 23 August 2024

Thank you so much for taking the time to leave such a positive review about your experience. We really appreciate it!

5/5

Google

I used Waring property to let out my buy to let flat during lockdown and had a great experience. They managed all the viewings whilst navigating all the covid restrictions, saving me many headaches and found me some lovely tenants in a very challenging time! Alex was lovely and Jonathon was very straight talking, genuine and honest, rare qualities in this industry I've found!

Charlie · 12 October 2021

Agent replied · 17 June 2024

Thanks for the review Charlie! Much appreciated.

5/5

Google

Jonathan and Robin were super helpful with our house sale and presented the property in such a stylish way - we would wholeheartedly recommend the team!

Sam · 21 August 2024

Agent replied · 23 August 2024

Thanks for your kind review Sam…much appreciated!

5/5

Google

Robin was incredibly supportive during the process and I overall had a fantastic experience renting with them. I couldn’t recommend their services more!

Bkk · 21 August 2024

Agent replied · 23 August 2024

Thank you for the kind review…much appreciated!

5/5

Google

Recently moved into a flat which is managed by Jack Rose Estates. Jonathan was our main point of contact for securing the flat. He was absolutely …

T · 16 April 2024

Agent replied · 16 April 2026

Thank you so much for taking the time to write a review for us Tharisata, it is much appreciated. I am glad that you have enjoyed the service we have provided and thank you for your patience...we wish you all the best in your new home!

5/5

Google

Jonathan was consistently a huge help in a tricky purchasing process. He always responded promptly to my messages - and went above and beyond to try and help get the process completed. He has good connections with solicitors and know the market extremely well. It was a pleasure to work with him.

Ella · 12 October 2021

Agent replied · 17 June 2024

Hi Ella, thanks for the great review. I hope you are settling in well in your new home!

5/5

Google

I strongly recommend Jack Rose estate agents for anyone looking for somewhere to live in London. I worked with Robin and had a great experience at every stage of the process.

Matthew · 19 March 2025

5/5

Google

Working with Waring Property removed a lot of the stress of dealing with tenants and builders. I was abroad and Jonathan and his team looked after some tricky issues in my property and had it looking ship shape and rented in double quick time.

Nicolas · 12 October 2021

Agent replied · 17 June 2024

Thanks Nic. Glad we were able to get it sorted for you!

5/5

Google

Jonathan was extremely helpful, knowledgeable and responsive. He made the experience so easy and enjoyable, especially for first-time home-buyers like me. After making an offer for the property, he responded to each issue/query that came up either with the broker or with solicitor. He is very professional at every step of the process. I would recommend Waring Property to anyone looking to buy or sell a Flat.

Wahid · 12 October 2022

5/5

Google

Jonathan is the best there is! Not sure we would have ever sold our place without him. Professional, helpful and really went the extra mile for us. Would definitely recommend Waring Property to anyone. 10/10 service from start to finish.

Fiona · 12 October 2021

Agent replied · 17 June 2024

Thanks Fiona. It was definitely one of the more challenging sales but we got there!

5/5

Google

I can only say good things about Jonathan Waring. From the moment we arranged the viewing, to the admin bit, to how caring and attentive him and his team are with any needs or requests we have as tenants... It is such a relieve to be able to count on someone so trustworthy for something as important as your house. Every single time we’ve needed something, he has been super responsive, understanding and attentive to ensure we are always comfortable at home. Would absolutely recommend his services. He is such a great and reliable professional.

Dipika · 12 October 2021

Agent replied · 17 June 2024

Thank you for the lovely review Dipika...and thanks for being such a great tenant! 😊 …

5/5

Google

Great experience. Robin is very kind and helpful. Extremely supportive and always available when needed. Would definitely recommend.

Kiran · 25 January 2025

5/5

Google

I recently had the pleasure of dealing with the company for renting a new flat. Jonathan was professional throughout and extremely helpful in answering queries and sorting everything. Would definitely recommend.

Dom · 12 October 2021

Agent replied · 17 June 2024

Thanks Dom. I hope you and James are settling into your new home well!

5/5

Google

I know my business is in good hands with Waring Property. I can finally relax knowing that I will be well looked after. Thank you Jonathan.

Sabrina · 16 April 2022

Agent replied · 17 June 2024

That's great to hear Sabrina. Thanks so much for the nice review!

5/5

Google

I couldn't be happier with service I have received from Jonathan at Waring Property. Incredibly professional at all times, with a personal touch. I was really uncomfortable with renting my home for the first time, but Jonathan took all the stress, hard work and worry away. All communication is really clear. Highly recommended if you're looking to rent your home with someone you can really trust.PositiveResponsiveness, Quality, Professionalism, Value

Andrea · 18 June 2022

Agent replied · 17 June 2024

Thanks for the great review Andrea!

5/5

Google

I couldn't be happier with service I have received from Jonathan at Waring Property. Incredibly professional at all times, with a personal touch. I was really uncomfortable with renting my home for the first time, but Jonathan took all the stress, hard work and worry away. All communication is really clear. Highly recommended if you're looking to rent your home with someone you can really trust.

Abba · 12 October 2022

Agent replied · 12 October 2026

Thanks for the great review Andrea!

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