Trusted Agent profile · City of Edinburgh

Savills Edinburgh Country Houses reviews in City of Edinburgh

4.1

★★★★★ Great

1,817 reviews across 1 platform

8 Wemyss Place, Edinburgh, EH3 6DH, City of Edinburgh, EH3 6DH

Savills's office in City of Edinburgh, at 8 Wemyss Place, is rated 4.1 out of 5 across 1,817 reviews on 1 platform.

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1,817

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.

5/5

Trustpilot

Brilliant service

Brilliant service. I would certainly recommend this business.

Anonymous · 30 April 2020

Agent replied · 22 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.

5/5

Trustpilot

Professional skills with personal…

Professional skills with personal understanding&supporting!!!

Tao · 4 January 2021

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Dissatisfied

A truly dreadful company.

MHD · 8 March 2021

Agent replied · 22 October 2024

We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

My experience with Savills staff in early June 2023

Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).

Katherine · 12 June 2023

1/5

Trustpilot

poor

dishonest, unreliable, inconsistent

M · 8 March 2021

Agent replied · 22 October 2024

Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.

1/5

Trustpilot

not great estate agent as expected poor…

not great estate agent as expected poor service

Sap · 27 September 2018

Agent replied · 22 October 2024

We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.

5/5

Trustpilot

We reccomend Savills

George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.

James · 24 May 2021

1/5

Trustpilot

Bad customer service

Bad customer service . Bad everything

Jo · 10 July 2019

Agent replied · 22 October 2024

Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you

5/5

Trustpilot

Extremely helpful

Extremely helpful, efficient and thoughtful.

Biddy · 8 December 2019

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Excellent advise

Excellent advise, professional service and a great sale. A pleasure to deal with.

Richard · 1 August 2023

5/5

Trustpilot

Savills and Roisin have been great

Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!

Clelia · 21 August 2023

5/5

Trustpilot

Superb

Helpful, hardworking and unflappable.

Ella · 20 December 2019

Agent replied · 22 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful.

1/5

Trustpilot

External cleaning operative (Retail Park ) Metrocenter

Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.

V · 12 February 2022

5/5

Trustpilot

good experience

Lauren helped us check out and she is very responsive.

M · 8 September 2023

1/5

Trustpilot

Dishonest

Dishonest, unapologetic, rude and arrogant.

Adam · 6 September 2018

Agent replied · 22 October 2024

Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.

5/5

Trustpilot

Excellent customer service

We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.

Natalie · 6 July 2020

5/5

Trustpilot

kind and helpful

ready to help, kind and professional

Yan · 27 October 2023

5/5

Trustpilot

I moved with Savills and found the …

I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.

Thaisa · 20 November 2017

5/5

Trustpilot

⭐⭐⭐⭐⭐

Scott · 5 June 2026

Agent replied · 23 June 2026

Thank you for your kind words and for taking the time to post a review, Scott. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Great service from a professional and…

Great service from a professional and polite team

Adrian · 9 June 2023

1/5

Trustpilot

Toxic environment

Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.

Caroline · 9 October 2020

1/5

Trustpilot

Stop sending me spam in the mail

Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.

GDS · 10 January 2020

5/5

Trustpilot

Brilliant

they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them

James · 20 May 2014

1/5

Trustpilot

Time waster

Time waster, lot of Ghost properties seem their business is just collect information from buyers

MrA · 28 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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