Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHave solicitors for minute of agreement for sale of house which is up for sale now
Have recently used this company for a minute agreement to be written up which I paid for £500 and then didn’t require anymore services but have further been charged £830 for which it didn’t ask for a separate minute agreement to re sent as there was one already sent to registers of Scotland for sell of house , to which ended up with rude staff members on the telephone and not very nice manners and definitely won’t be recommending this company again or using this company in future again .
Ashley · 30 May 2025
★★★★★ 1/5
TrustpilotAbsolutely disgraceful Bethany out of…
Absolutely disgraceful Bethany out of her depth and Pamela just as bad very unprofessional
David · 15 September 2026
★★★★★ 1/5
TrustpilotI've been trying to arrange a house…
I've been trying to arrange a house viewing with epoint for two weeks and nothing is happening, I have no response today. I tried to call to make a pointment for 5:00 p.m. today and, no one came, no one answered.This company is a terrible joke, stay away from it.
Damian · 17 October 2025
★★★★★ 5/5
FacebookI have used McDougallMcQueen for a number of years and always had excellent service and costs are reasonable for quality of service. All was going well with my sale till Covid19 struck and completion stalled. I was kept informed daily of the situation. After a tense week the sale was finally completed much my relief. Very happy and would recommend.
Debbie · 12 April 2020
★★★★★ 5/5
TrustpilotGreat Team from Start to Finish
Not having moved house for 40 years and looking to make the move from house to flat, this very big deal for me was made much more comfortable for me from start to finish by the McDougalMcqueen team. I was kept up to date with progress at all times and my anxious phonecalls and emails dealt with promptly, calmly and followed up as promised. I couldn't have felt more supported during this (for me) very stressful process. Thank you the McDougalMcQueen team - simply the best.
Anne · 3 August 2023
★★★★★ 5/5
FacebookWould definitely recommend!
From selling our home, to purchasing our new place, the whole team have gone above and beyond any expectation I had! Thank you all so much (Lisa, Alasdair, Lauren, Rhona and Kim)for all your hard work and efforts, you have all been a dream to work with!
Kerry · 8 July 2022
Agent replied · 17 October 2025
Thanks Kerry, we’ve loved working with you!
★★★★★ 5/5
TrustpilotAbsolutely first class service from…
Absolutely first class service from Andrea to Susan and everyone else who worked tirelessly to achieve this sale. Their professionalism shone through and I will definitely use them again.
Cathy · 31 May 2025
★★★★★ 5/5
FacebookI am blown away by the outstanding service from start to finish .
Both Sylvia and Susan are an asset to your company.
I will be recommending them to all my friends and family .
Exceptional Thank you so much .
Lucia · 29 November 2024
★★★★★ 5/5
TrustpilotGreat service.
We used this firm for the purchase of our STL property in Edinburgh.
Customer · 10 August 2025
★★★★★ 1/5
FacebookAfter recent correspondence wont be using them again!
Michael · 22 October 2020
Agent replied · 17 October 2025
We are really disappointed to hear that you didn't have a positive experience with us. Could you email info@mcdougallmcqueen.co.uk with the issue so we can look into this matter further please?
★★★★★ 5/5
FacebookExcellent legal service both for selling and buying our properties. Professional, efficient and personal all the way. Couldn't fault them.
Shirley · 5 August 2017
★★★★★ 5/5
FacebookVery friendly staff and very helpful.
Bill · 21 December 2018
★★★★★ 5/5
FacebookExcellent
Heather · 18 June 2018
★★★★★ 5/5
FacebookRating only, no written review.
Amjad · 22 September 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
