Trusted Agent profile
★★★★★
234 reviews across 2 platforms
48-50 Morningside Road, Edinburgh, EH10 4BZ, City of Edinburgh EH10 4BZ
Clyde Property, Edinburgh's City of Edinburgh office at 48-50 Morningside Road is rated 4.0 out of 5 across 234 reviews on two platforms. The 2 Facebook and 232 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the City of Edinburgh office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst class professional service
We used Clyde to sell our home. It was a difficult and complicated transaction but the professionalism and support given by every single person on the Clyde Helensburgh team was exceptional from beginning to end. We had full confidence in the team that everything was being done to sell our home .
5/5
TrustpilotGreat service with Clyde Property
Great service with Clyde Property. I was always kept up to date with viewings and any changes.
1/5
TrustpilotHorrible attitude from "area director"…
Horrible attitude from "area director" in Perth. It is completely understandable that information conveyed is black and white when it comes to the property market, although attitude is not a requirement. Customer skills is at a premium with this man, needs some training or attitude adjustment.
5/5
TrustpilotClyde Properties
The company, and Gavin Fleming, has been very attentive, professional and courteous.
1/5
TrustpilotExtremely dissapointing
Extremely worrying standards of service for tenants. Total lack of urgency with everything they do. Poor response time to queries. Very unprofessional. Would avoid at all costs in future.
5/5
TrustpilotAlways kept up to date by…
Always kept up to date by friendly,professional staff.
1/5
TrustpilotTerrible agents
Terrible agents. Avoid with all costs. Property issues not sorted for months. Left without a working toilet for months. They do not care and will leave you living in squalor
1/5
TrustpilotSaw a house I wanted to apply for
Saw a house I wanted to apply for, applied and heard nothing back, property let without even an email to say sorry we've let it out. Useless
5/5
TrustpilotFriendly staff
Helpful, friendly staff.
1/5
TrustpilotAvoid
Avoid - very poor service from poorly trained staff.They are only interested in profit.I will never use them again. I suggest you look elsewhere.I hope that Karma pays them a visit
5/5
TrustpilotSimply the best
Rating only, no written review.
1/5
TrustpilotDon't get back to you
Don't get back to you. Very bad communication
1/5
TrustpilotAvoid this company at all costs
Avoid this company at all costs - especially the West End Sales team. Shockingly unprofessional and unhelpful.
3/5
TrustpilotSatisfactory service, but communcation could be improved.
Satisfactory service, but communication could be improved.
5/5
TrustpilotClyde Property Ayr Branch
Any issues were dealt with in a very professional manner and we thoroughly enjoyed our 2 years we spent in our rented flat 👍
1/5
TrustpilotTENANTS BEWARE!!
Thank you for taking the time to share your experience. We are sorry to hear that you are dissatisfied with the outcome of your tenancy and the deposit resolution process. We take all feedback seriously. All properties we manage are let in accordance with current legislation, including standards for heating, ventilation, and safety. Routine inspections are carried out to identify maintenance issues and to ensure tenants are meeting their responsibilities under the tenancy agreement. Any concerns regarding mould or ventilation are investigated when reported. With regard to deposit, all deductions are itemised, supported by photographic evidence, and submitted in line with the tenancy agreement which is signed at the start of a let. Deductions related to cleaning, damage and removal of items left behind are assessed against the property’s check-in and check-out reports. These are not “mandatory charges,” but costs incurred to return the property to its original condition. Where a deposit is disputed, the matter is referred to Safe Deposit Scotland, which is an independent adjudication service. Decisions regarding disputed amounts are made solely by them based on evidence provided by both parties. We do not control the outcome of this process, nor do we prevent tenants from submitting evidence. We encourage all tenants to take photographs at check-in and check-out, report issues promptly in writing, and seek written permission before making alterations to a property, advice that is standard across the industry. While we regret that this tenancy ended on a negative note, we remain committed to acting professionally and transparently for both tenants and landlords. Should you wish to raise any specific concerns formally, our complaints procedure remains available. We wish you the best in your future accommodation.
5/5
TrustpilotExcellent service from Perth branch/…
Excellent service from Perth branch/ area Manager
5/5
TrustpilotHelpful excellent people
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Clyde Property, Edinburgh's City of Edinburgh office has 234 reviews across two platforms: 2 on Facebook (across the whole business), 232 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Clyde Property, Edinburgh is rated 4.0 out of 5 across all 234 reviews, checked 9 October 2026.
Clyde Property, Edinburgh, 48-50 Morningside Road, Edinburgh, EH10 4BZ, City of Edinburgh EH10 4BZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
