Savills Cirencester reviews

★★★★★ 5/5

Trustpilot

Roshni has done a fantistic job being…

Roshni has done a fantistic job being the point person along with Max de Silva managing my flat rental through the usual issues from good to challenging.Thank you Roshni

Adam · 18 May 2026

★★★★★ 5/5

Trustpilot

I have had the pleasure of engaging…

I have had the pleasure of engaging with Fiona Wither from Residential Lettings since January 2024. Fiona is professional, efficient and considerate throughout all the matters that we've had to deal with this year. I truly appreciate the support of Fiona, as well as the wider team under Laura Bushell, and highly recommend them.

Katherine · 29 August 2024

★★★★★ 4/5

Trustpilot

Thanks for everything!

Thanks to Sholto for persevering with what turned out to be a tricky one after our buyer pulled out at the last minute. We got there in the end, and it was great to know that he was keeping an eye out for us to keep the sale moving forward. Thanks again!

James · 19 September 2024

★★★★★ 1/5

Trustpilot

Lazy, lacking and unprofessional - Cirencester branch

My experience with Savills Cirencester was sadly lacking. I chose them because Savills is a well known name, I liked the photos they used in their marketing material and initially, the 'director' of the branch came across as charming and professional. However once we'd signed the minimum term to sell our house, the director was mostly anonymous depsite telling us he was 'leading' our sale. Whilst I could forgive one or two mistakes by the agent, sadly we had a catalogue of problems including:The agent bringing the wrong house keys to a viewing.A viewing confirmed without us being asked.Viewing timings changed without us being notified.The agent not knowing what a septic tank does.Repeated use of the wrong house name.Incorrect phone number on their business cards.Inappropriate information about our personal circumstances leaked to the buyer.I also complained to Savills head offce which was ignored for two weeks despite chasing twice, then referred back to the local branch against my wishes. This was 'investigated' by another director, I had a lame apology for some of their mistakes but the remaining issues were generally ignored.Obviously, if you're looking to sell a house in and around Cirencester, I'd suggest using anyone but Savills. I've sold 6 houses in my time, all of which were with different agents, and Savills were easily the worst I've ever dealt with.

Paul · 14 November 2022

★★★★★ 5/5

Google

Paul at Savills was professional, superbly knowledgeable, and a pleasure to work with throughout the entire process of purchasing our home. His advice was excellent and his communication was outstanding. Paul always returned my calls promptly, and kept me informed every step of the way. I genuinely couldn't fault the service he provided and would highly recommend him. Thank you for everything, Paul!

Lucy · 10 August 2026

★★★★★ 1/5

Trustpilot

Lack of integrity and competence

There was very little factually accurate information that the Savills agent shared during the sales process from the kind of building, location of the car park through to what the service charge covered. They don’t provide the essential materials but expect you read every detail of their marketing brochures which the agent herself lacked knowledge - no value in dealing with the agent and what’s the purpose if their expectation is to read in detail the marketing material. A commission not earned for lacking the requisite skills and knowledge to make an honest sale. Since when did marketing material become the most important documentation taking precedence over what the agent communicates. They are bound by a code of ethics and speaking to the property ombudsman makes the standards clear yet they get away with not demonstrating the standards including using confidential client information inappropriately. Very disappointing and it’s a poor decision to engage them or trust anything the agent communicates especially when you’re forced to work through them as a sole agent as some developers insist. An all round unpleasant experience with defensiveness, a lack of analysis, rigour and zero accountability for any of their words and actions.

Anushia · 21 October 2022

★★★★★ 1/5

Trustpilot

DO NOT USE "Greedy Sales Reps & Lairs"

Do not use. Unless you get everything on paper/email from them. And I mean everything as their representatives will try anything to get a sale with false promises and late lie about it ever been mentioned or offered. Have witnesses and log everything. Do not take the name as they are professionals many of representatives keen to get sales. That is their goal not the customer. My statement maybe very strong but I have proof and now have to undertake a complaints from wasting my time and energy whilst had to incur costs on sale that was a lie.

Stromtrooper · 16 October 2022

★★★★★ 5/5

Trustpilot

Best lettings agent experience

Yesterday, myself and my housemate had been doing a long day of unsuccessful viewings. After feeling very defeated, I got a call from Savills where I spoke with Nikita. It was almost 6pm and she offered to let us view a property around the corner to where we currently were. We loved the house so much and put in an offer straight away!!If it wasn't for Nikita being so lovely and accommodating we wouldn't have had the chance to see this property and get an offer in, in the nick of time.Thank you so much Nikita!!

Sarah · 13 October 2022

★★★★★ 5/5

Trustpilot

Attentive service and quick response

Savills have been managing my flat for 5 years whilst I've been living overseas. I've never had a void period. Aliya Charnley kept me up to date and was very responsive. The tenants have been good. Savills have a solid contractors for repair and maintenance who ensure that maintenance is done to a good standard.

Asif · 10 July 2024

★★★★★ 1/5

Trustpilot

Savills agents harassing buyers ignoring questions asked

I dealt with Mandy White at Savills Nightingale Lane. House sellers. Be aware! Aggressive estate agents habitually harassing potential buyers without any intention to facilitate communications or unblock buyers' questions DISGUST buyers and DRIVE THEM AWAY.It's common sense estate agents only care about their own commission but Mandy White really takes it to a whole new level:1. Aggressive HARASSING WITHOUT PROVIDING INFO: I had almost 3 weeks of crazy emails/calling every single day yet NOT responding to my questions about the property & missing important documentation. She was chasing me to pay for survey while key information was missing and she was the one who should chase the sellers. Turns out she did not care about my questions till I made it clear this blocks the situation then she started doing her job. 2. Nonsensically SABOTAGING AN AGREED SALE that almost came to the end: My searches were done and I paid for my own survey scheduled in 3 weeks. She tried to force me to use her survey providers saying if I stick with my survey provider they will put the flat back on market. So they did.Putting the property back on market AFTER I paid for searches & survey?? This is nonsensical. No new buyer will proceed quicker than my process in its final stage.Frankly she has been such a nightmare that not having to deal with her anymore started to sound pretty good to me. Living in that property may remind me of just how much harassing I had to go through to find my home!My first flat viewing was in 2014 and just when I finally thought I found the right place with search results coming out fine, Mandy White is making it unnecessarily difficult just because I want to use my survey provider recommended by my trusted friends. I not only wonder what kind of estate agents she is but also what kind of human being she is.Sellers, you want smart estate agents who know how to facilitate communications and unblock situations. AVOID the harassing/sabotaging type like Mandy White.

Elsie · 9 October 2022

★★★★★ 5/5

Trustpilot

Thanks to Ruaraidh and Sandra. Angus Office

Huge thanks to Ruaraidh and Sandra in the Angus office. We had made the mistake of first trying a generic estate agency firm in order to potentially save some money in selling out property which simply resulted in two months of frustration and angst. Changing to Savills was transformational. At the first meeting it was clear that the knowledge and experience about how best to market our property and how be best to approach the sale was on a different level. The result was a feeling of confidence that we were in professional hands. The bonus of an early sale was obviously welcome.

Jim · 7 October 2022

★★★★★ 5/5

Trustpilot

TESSA THE SUPER STAR

Savills were an amazing agent to deal with, especially our super star agent Tessa. From first dealing with Tessa it was easy. We had a long, and difficult sale but Tessa was patient, persistent and more than anything positive. She was incredible at communicating on all aspects (she set up an WhatsApp group which was perfect) she offered guidance and advice when needed. Out of all agents we have ever dealt with she was the most humble, friendliest and also relatable (where similar ages so maybe that’s why). She also came to see us on the day of completion, ensured everything was as it should be. She was FANTASTIC, I couldn’t recommend her highly enough.

Sarah · 7 October 2022

★★★★★ 5/5

Trustpilot

Ritesh Gopaul is the best

Ritesh Gopaul is the best person I've worked with in property management. He is always super responsive, eager to help and actually solves my problems. I trust that he's always doing all that he can to assist me and I appreciate his patience and friendliness. Thanks Ritesh!

Ilayda · 12 November 2024

★★★★★ 5/5

Trustpilot

Great experience with Savills Stamford

We had a very successful and enjoyable experience working with Victoria, Charlotte and the whole Savills Stamford team in the sale of our home. They did an excellent job from the start with pricing, marketing, coordinating viewings and, very soon after, managing the bidding process. Once we had accepted an offer, Victoria and the team worked very hard to manage the process to exchange and completion, diligently following up with the buyer's agent and solicitor to ensure that the chain was moving and working closely and cooperatively with our solicitor when needed. Everyone at Savills was friendly & professional. We highly recommend Victoria and Savills Stamford to anyone looking to sell their property.

Erik · 18 September 2022

★★★★★ 5/5

Trustpilot

Super Team Work

I have been involved with the sale of my late brother's property in New Malden, Surrey. Due to the distance from where I live (East Yorkshire) I needed to choose a company for the sale who could be relied on.Dan Miller and his team were amazing, stepping far above their expected requirements in selling the property. I was kept up to date on all aspects of the sale at all times. It made the whole process a lot easier than I had thought possible and I am so very grateful to them.If giving a mark out of ten, it would have to be twenty! Many thanks to a great team. 20/10

H · 9 September 2022

★★★★★ 5/5

Trustpilot

Sam Ing - Performance Review

Sam Ing was a very good rep, did an amazing job following up with the landlord, and catered to all my needs and requests. I answered the majority of my calls on the spot and all my questions.I would definitely recommend him for future businesses 100%.

Ruy · 5 November 2024

★★★★★ 5/5

Trustpilot

V professional service

Mary from Savills was incredibly helpful and responsive throughout the process and we couldn't recommend her and the Savills team more highly.

Nick · 14 September 2026

★★★★★ 5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.

Dr.Shokri · 14 June 2022

★★★★★ 5/5

Trustpilot

Thank you

Fiona has proven to be a capable, experienced and efficient manager. Whenever we have needed advice or assistance, Fiona has always responded even beyond the working hours. I highly recommend Savills and publicly thank Fiona Withers for her tireless motivation to work and to the client.

Gianluca · 18 October 2024

★★★★★ 5/5

Google

Louise, Lucy and the team have managed our property with great care and attention for a number of years. Their support has been invaluable, especially in more challenging market conditions, with Lucy, our day-to-day contact, responsive, positive, and personable at all times.

JNM · 10 December 2025

★★★★★ 5/5

Trustpilot

Tom Willing is fantastic

Tom Willing has been fantastic, and I'm delighted he was the agent for a flat I bought in May 2022. I was focused on one property, but Tom made sure I compared the market by looking at other options, and this was appreciated. The 'making an offer' process wasn't stressful, and I felt very comfortable based on Tom's professionalism. Tom's replies to emails have always been thoughtful, complete and progress the purchase. I was a complicated buyer, an overseas resident wanting to purchase a flat for personal use (not BTL). Not a typical transaction. Tom suggested both a specialist mortgage broker and a local solicitor, and both have delighted to no end. The broker locked in a 5-year deal at a ridiculously low rate whilst managing the approval process patiently. The solicitor's attention to detail and thoroughness made me wonder about the recovery they make, given they charge such a modest fee. I have worked with others in these fields before - none are like those Tom suggested. The deal would have fallen over had Tom not suggested both of these people (after my efforts objectively lacked grunt). Tom's invaluable experience and focus on successful outcomes is something you don't find often. The experience with Tom and Savills, in general, has been excellent, and I now understand why the company has the reputation it does.

Chris · 13 May 2022

★★★★★ 5/5

Trustpilot

Sale of Flat in Battersea

We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.

Jamie · 29 April 2022

★★★★★ 5/5

Trustpilot

During Rental Period

My review is based explicitly on my interaction with the Savills team during the rental period. We have worked with Ritesh over the last year, and he has been phenomenal. Very responsive and also a great mediator between us and the landlord. There were some issues with our flat that the sales team did not take care of before our rental started; however, Ritesh was on top of it once we moved in.

Kartik · 18 December 2024

★★★★★ 5/5

Trustpilot

Could Not Be Happier!

I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.

Berenice · 22 April 2022