Savills Cirencester reviews

★★★★★ 1/5

Trustpilot

This is the worst management company in…

This is the worst management company in the world. My motorcycle was severely damaged from an overnight hit and run incident at City Garden apartment parking lot and they installed NO CCTV's in the area of motorbikes & they won't claim responsibility for ANY CHILDREN injured in this area.1. No CCTV's exists in Tower C of City Garden motorbike area on both sides2. No CCTV's exists in Tower C of City Garden entrance area (all pictured below)3. If something happens to your motorbike, Savills claims NO RESPONSIBILITY4. If your CHILD ever gets hurt in this area, for example run by a motorbike or kidnapped in this area, Savills will claim they have NO RESPONSIBILITYOn the 2nd page of the documents they have the nerve to blatantly show the camera angles near the motorbike area in Tower C with nothing pointing towards the bikes, therefore it is "resident's fault".Letter from Management:in accordance with the building's regulations which is stated very clear at Article 15 of the Parking Rules and Regulations "Users parked at City Garden do so at their own risk. Management wil not accept responsibility for any damage, accidents or losses to vehicles or possessions."

K · 22 November 2023

★★★★★ 5/5

Trustpilot

Very supportive

Thank you Emma and Fiona for being patient and supportive. It was meant to be!

Georgina · 7 August 2022

★★★★★ 5/5

Trustpilot

Very quick responses from Kristina and excellent communication

Communication with Kristina Pascuzzi was easy and constructive, she helped with all queries and supported on every step

Maryna · 16 March 2022

★★★★★ 5/5

Trustpilot

Had a very good experience with George…

Had a very good experience with George Pride at Savills as our property manager. Always really friendly and very prompt in response helping us with any issues we had

Sammuel · 6 November 2024

★★★★★ 5/5

Trustpilot

I like to leave review about Donna…

I like to leave review about Donna Phillips from Savills. Donna she makes my day by putting me in the good mood. Donna she is very easy to communicate with,she always very helpful and goes beyond to make sure that everyone is happy. She is a very responsible,hard worker and always finds time to advise and help in various situations.

Lina · 25 November 2022

★★★★★ 5/5

Trustpilot

Thank you, Olivia Hill!

Olivia Hill was client focused, professional and most helpful! Thank you, Olivia!

Ka · 24 November 2022

★★★★★ 1/5

Trustpilot

Appalling Rental Service By Savills St Tropez

Savills agreed a two month rental of my property in France. Contrary to the contract, the tenant smoked in four of the rooms - master bedroom, master bathroom, sitting room and dining room. The check out clerk noted a "strong smell of tobacco" to all these rooms which remains to date in the master bedroom. The Savills rental agent, against my firm instructions in writing, had the damaged curtains washed and they shrunk by 10cm in length. Savills, despite being aware there is an ongoing dispute, returned the deposit to the bad tenant without deducting money for the replacement curtains (I gave them a quotation for this) and are insisting that I make a claim through my own insurance company - which will result in them raising my premium for something that was not of my making. I have been treated appallingly by Savills and they have ducked and dived to get out of taking responsibility for their bad client. I would not recommend them at all. Be warned - if you have a problem with a bad client supplied by Savills you will be left high and dry and they will do all they can to protect the bad tenant.

Kerry · 13 November 2023

★★★★★ 5/5

Trustpilot

Smooth experience

Very happy with the service I received (rental of new flat) - particularly with Aziz from the St John’s Wood branch who helped us in the process! He was available literally around the clock, and always eager to answer our questions. Also worth mentioning that when encountered a couple issues/disputes in the process, with the help of Aziz we managed to resolve them very smoothly.

Loukas · 19 April 2022

★★★★★ 5/5

Trustpilot

Millie Willsmer at Savills Estate Agency

Millie Willsmer is amazing. She is very kind, approachable and patient. During our sale negotiations, she was helpful and gave us many good advises. Thank you Millie!

Kinga · 5 March 2020

★★★★★ 4/5

Trustpilot

Great experience working with Roshni

Great experience working with Roshni. Very helpful

Matthew · 19 May 2026

★★★★★ 5/5

Trustpilot

Probably the most helpful estate agent you’ll ever meet

Melissa Gallagher from Savills, has been the most helpful and proactive estate agent that I have ever met, and I have met large numbers!From the get go she has been quick to respond to queries and provides super helpful answers. However, she has gone the extra mile to contact third party surveyors and contractors and pull together their reports on our behalf.She has also been great at communicating up and down the chain, chasing other agents and solicitors alike, to get milestone dates such as exchange and completion agreed and over the line.On top of this she has been easily contactable and good fun.

Patrick · 5 November 2023

★★★★★ 1/5

Trustpilot

Commercial Property Management team do not seem to want to resolve issue

Savills manage the land behind my house and I emailed them in June about a tree on that property that was leaning dangerously and if it fell would damage both mine and my neighbours house. They said a tree survey was being done in August but heard nothing back from them. Chased in both September and October and was told they are waiting for quotes but no timelines or updates given. The tree needs to be removed asap and I can’t believe it would take over 3 months to get quotes etc. I am now having to email a third Regional Facilities Manager to deal with my concerns as they keep changing and no one seems to want to help resolve the issue.

Amanda · 2 November 2023

★★★★★ 5/5

Trustpilot

T MCMAHON & DM Dewhirst

We approached Savills to sell our house in rural Aberdeenshire. Fiona Gormley and her team, including Laura Totten, provided a great service from initial meeting to final sale.

Tam · 20 August 2019

★★★★★ 5/5

Trustpilot

Tami Falzon was a fantastic property…

Tami Falzon was a fantastic property manager for us, over our two year stay. She was very quick, diligent and showed care in her responses. Thanks Tami!

Jay · 22 February 2024

★★★★★ 5/5

Trustpilot

Tami is a breath of fresh air

Tami is a breath of fresh air! She deals with any problems with my flat rental quickly and always keeps me in the loop, which is appreciated.

Laura · 21 February 2024

★★★★★ 5/5

Trustpilot

Lucy was professional

Lucy was professional, prompt and helpful with finding our new home. We will definitely use her services again once our lease runs out.

Undefined · 8 March 2021

★★★★★ 4/5

Trustpilot

Great company to rent from

We’ve been renting from Savills’s for over a year now and been having a great experience since. Very efficient and friendly service from Adel, our property manager. Inspections are done in a friendly and professional way. I haven’t had to report many things but when I have, there has been a workman round within a couple of days. Any issues have been dealt with quickly. I would recommend them to anyone.Thank you!

Krisztina · 11 December 2020

★★★★★ 5/5

Trustpilot

Savills have been amazing to work with…

Savills have been amazing to work with on finding my partner and I a property. We’ve worked closely with Paige who has been so, so helpful. Communication was great from the start - from enquiring, to viewing and then securing the property - everything was super quick. Paige has supported us throughout the whole process and made this move so seamless! I recommend Savills to anyone that is thinking about moving!

C · 3 March 2021

★★★★★ 5/5

Trustpilot

Emma was outstanding

Emma was outstanding. Efficient, diligent and personable service from start to finish - couldn't have asked for more.

Will · 27 January 2022

★★★★★ 5/5

Trustpilot

Staggeringly high staff turnover. But Angus is great.

In a company of staggering staff turnover, it is great to see Angus Wong show initiative and take control of issues. I hope he sticks around here . . . .

“‪sevensix‬” · 25 September 2024

★★★★★ 1/5

Trustpilot

Absolutely awful

Absolutely awful, do not rent with them!!! Their whole process is extremely outdated, slow and very unreasonable. The people who work there (or at least the ones I have encountered) are not doing their job at all, they don't even reply to emails and when you go into an office they say you should email...You are pretty much left on your own and doing everything by yourself, would never ever rent anything through them anymore!

G · 25 October 2019

★★★★★ 5/5

Google

We can highly recommend Seb Hipwood at Savills Cirencester for his professional and personal approach to selling our house. His advice, communication and care was outstanding. He guided us superbly through every step and was never too busy to answer queries from us and from our purchaser. If we ever have to move again we will definitely use Seb and Savills.

Alison · 27 July 2018

★★★★★ 1/5

Trustpilot

Savills Ireland shameful

Savills Ireland. Utterly disgraceful. Agents never reply email or pick up phone. Reception won't accept you in without appointment and won't give you any appointment. After weeks trying to contact them, and finally a positive agreement, we wasted time in collecting the documents required to only be rejected at the end for no reason. Outrageous.

Igor · 31 March 2023

★★★★★ 1/5

Trustpilot

Poor property management

Poor property management. I have issues with a new flat and it's been two months and no response. The issues keep increasing despite being a new built and their property management team are non-responsive and inefficient.It has been 7 days since my bathroom is unusable. No one is yet to contact me for repairs and emails to the property manager seems useless.

Akeem · 12 July 2022