Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding service, truly go above and beyond
We honestly couldn’t ask for a better estate agent. They truly go above and beyond. We’ve been in the cottage for five months, and whenever we’ve had any issues, they’ve responded quickly and dealt with everything efficiently. We’ve been renting in the UK for over ten years, and this is the first time we’ve experienced such a high level of care and professionalism from an estate agent. It’s a real relief knowing that as soon as we contact them, they’re already on it
Richard · 14 December 2025
Agent replied · 25 February 2026
Thank you Richard - very grateful that you have shared this. The team love making a difference and enjoy what they do.
★★★★★ 5/5
GoogleThe overall process to let a home in the U.K. was very intimidating for my wife and I, as we'd been told by countless people that it was a difficult and daunting task. However, with the help of Perry Bishop Cirencester, specifically Ms. Cathy Sinnott, this simple was not the case. Cathy was there to support us through every step of the process, aiding us to find an absolutely gorgeous home, working out a sensible deal with the landlord, and fielding countless questions from my wife and I to ensure we had everything we needed to feel comfortable and prepared to sign our lease. I couldn't be more grateful for all the help we've been given, and I'll be recommending this letting agency to anyone looking to buy or let in the local area!
Joseph · 17 February 2024
Agent replied · 16 June 2024
This is fantastic Joseph - I am delighted that you found Cathy so great and helpful. She is a significant asset to us and always wants to make the difference.
Best wishes Phillip Bishop
★★★★★ 5/5
GoogleI have chosen to sell my mother’s property through Perry Bishop, Cirencester. What a fabulous choice I made! My first enquiry was dealt with by Lynne in the office. That was enough to make me decide to go with PB from the start without looking at any other agents. Lynne was extremely kind and efficient. I then had a meeting at my mother’s house with Simon- again very kind, personable and a pleasure to do business with. No sales hype, no whizz kid jargon! Just very pleasant and full of integrity. Perry Bishop has pulled out all the stops and a week on from ‘going live’ we now have a buyer! I am now being kept fully up to date by Stephanie and am so grateful for the amazing service I have received from the whole team. For a hard working and smooth running Estate Agents in Cirencester, look no further than Perry Bishop. I cannot speak highly enough of their Cirencester office.
Tracey · 17 February 2024
Agent replied · 16 June 2024
Hi Tracey - this is fabulous and hugely appreciated by all of us at Perry Bishop , I do hope that a difficult time was made a little better. Regards Phillip Bishop
★★★★★ 5/5
GoogleWe cannot recommend Perry Bishop highly enough. Several years ago, they helped us buy a home in Cirencester and the experience was so positive, we didn’t hesitate when we had a property to rent out. There wasn’t a moment where we didn’t feel informed and supported throughout the process by Cathy Sinnott. She guided us through what we needed to do, and once everything was ready, had someone ready and waiting to move in. Whatever we do in the future with property, I know we will be back to Perry Bishop for sales and rentals.
Karen · 12 November 2025
Agent replied · 12 November 2025
Thanks Karen - this is wonderful to read and we are very grateful.
Best wishes
Phillip Bishop
★★★★★ 5/5
GoogleAs a first-time buyer, I'm very happy with the service I've received from Perry Bishop. In particular, Stephanie McPherson was really helpful when I first viewed properties and made an offer, and Jade Allen has been really helpful and kind throughout the process up to exchanging contracts; she went out of her way to continually chase the solicitors for me, over many months, and kept me up to date on everything, which I really appreciated.
Emily · 17 April 2024
Agent replied · 16 June 2024
Very grateful Emily - we loved looking after you and the very best wishes for your new home!
All the best from all of us at Perry Bishop
★★★★★ 5/5
GoogleI have been completely satisfied with the attention Perry Bishop sales staff have given to the sale of our house. We were informed of the progress of the visits and once an offer was made the staff accompanied the client when they had additional visits to the property.
Perhaps the most important asset was the assignment of a "sales progressor" who kept us informed of the details of the sales process. Having her available to answer questions and liaise with the buyer meant that we were saved additional costs by not having to liaise with our solicitor.
All in all a very satisfactory experience.
MADGE · 7 November 2025
Agent replied · 12 November 2025
Thank you very much Madge and the very best wishes from all of us at Perry Bishop plus our appreciation for asking us to help.
Kind regards Phillip Bishop
★★★★★ 5/5
GoogleJade and the team at Perry bishop have been amazing from start to finish with our sale and purchase , jade has gone above and beyond to keep our tricky sale on track and has always been on the end of the phone to deal with any problems , we are truly grateful to her and the team for all they have done so we can move into our dream home .
Lee · 9 June 2024
Agent replied · 16 June 2024
Thanks for the kind feedback.
★★★★★ 5/5
GoogleOutstanding services and service provided by PerryBishop in Cirencester. Yes, we have a long relationship with them dating back to the early nineteen nighties, people come and people go. We would like to mention some current individuals by name: Stephanie McPherson, Lucy James and Cathy Sinnott, superb experience working with these professionals. They are very very good at what they do, it is refreshing, exciting and calming working with them - we feel we are in very good hands. We did our own due diligence and in our opinion they are the best estate agents/realtors in the region.
Ian · 5 November 2025
Agent replied · 12 November 2025
Dear Ian - this is so wonderful and lovely to read , when we started Perry Bishop it was to do estate agency differently and better.
That is in our DNA and what keeps us motivated every day.
Thank you for sharing this.
Best wishes
Phillip Bishop
Company Managing Director
★★★★★ 5/5
GoogleFound my perfect home through this agent. The details were superb, with stunning photos enticing me in for a viewing. The agent that showed me round and subsequently dealt with my offer, Chantal, was excellent. She kept me regularly posted on my offer and then final acceptance. When I went in to collect my keys, with my new pup, I got a great welcome. Loved the welcome pack with the offers - got £40 off my new washing machine with AO! Jim and his team do a great job and the team are so helpful and professional. Highly recommend Perry Bishop Cirencester.
Alison · 19 November 2023
Agent replied · 16 June 2024
Hi Alison - with thanks and best wishes with your lovely home! All the best Chantal , Jim and team.
★★★★★ 5/5
GoogleCathy Sinnott was superb. I had a spurious query relating to a special kind of front door key which needed additional verification from the former letting agent in order to have a copy made. With no benefit to herself whatsoever, Cathy rang me back, dug around for documents online and enabled me to solve the problem very quickly. She was brilliant. I hope the boss gives her a pay rise soon!
Rob · 17 April 2024
Agent replied · 16 June 2024
Hi Rob - I am so pleased to read this , we are so pleased to be working with Cathy and the way she looks after everyone so brilliantly.
Noted on pay rise !!
Kind regards Phillip Bishop ( one of the bosses )
★★★★★ 4/5
TrustpilotWe bought our house through Perry…
We bought our house through Perry Bishop and Michelle was extremely helpful during and after the purchase.
Mrs · 11 February 2026
Agent replied · 31 May 2026
Thankyou and Best Wishes. Perry Bishop Team.
★★★★★ 3/5
GoogleOverall, I had a good experience with the team at Perry Bishop, I mainly interacted with Pippa and Cathy.
They kept me regularly updated, were enthusiastic and in the end helped me secure a lovely rental property in Bibury.
Thank God I hadn’t yet started my job though because the referencing stage became a full time job in itself.
For the best part of the 2 weeks, I spent exasperating hours going back and forth between my estate agents, future employer and guarantor - continually told to 'chase' for information without any visibility on what they'd been asked for or already submitted. The stress of it eclipsed the enjoyment of getting a new job.
Perry Bishop use an external referencing system called ‘Goodlord’ which ironically prides itself on being ‘hassle-free’.
It was the first time both I and Cathy at Perry Bishop had used the software - we both worked around the clock to get the process done.
This required daily calls - from both our ends - to the Goodlord customer care team: manually reopening portals for extra information to be submitted, and often having to go via chatbots (and inputting every detail of the case before getting through to a real human). The software appears user-friendly on the surface, but doesn’t allow for any edits to be made, or additional notes or guarantors to be added.
I really would have appreciated more support and for the process to be more straightforward. To give an example, when it came to the final piece of information (the same information I’d submitted twice my end, relayed to the chat bot and customer care), Cathy told me this was something which could be confirmed verbally.
- To save yet more back and forth, I put my employer in touch directly with Goodlord so they could liaise - thinking this could be handled in a quick phone call.
- Instead my employer couldn’t call Goodlord without a special code which required creating an account, and - exasperatingly - Goodlord couldn’t call my employer because it ‘wasn’t their policy’ to call for this type of query.
- I was told afterwards that the referencing complications weren’t my fault, but I was made to feel to blame, and was fearful that this was all a bad reflection of me in front of my new employer and landlord. It was very frustrating.
It was stressful for me and I’m sure also for my landlady for things to be cut so fine: the night before I was due to move in, my bags were packed but I still wasn’t sure my referencing had gone through, and Cathy was unable to complete the tenancy agreement until the morning I moved in.
There’s definitely more the Perry Bishop team can do to ensure they have a full grasp of the Goodlord software when advising their customers, and take a more active role in ascertaining exactly what information is required, and sourcing it directly from the referees with the contact details at their disposal - rather than putting all the responsibility on the tenant to act as an agent. I really hope the process can be made easier for future tenants.
I am grateful to Cathy and the team for their assistance with every the steps of the process, and also for an extremely thorough inventory.
Lydia · 20 September 2023
Agent replied · 16 June 2024
Hi Lydia - we appreciate the feedback which helps discussions with the team. I am sorry it was challenging at times , i also appreciate your feedback about Cathy being very helpful. regards Phillip Bishop
★★★★★ 5/5
TrustpilotEmily Sedgwick was very helpful…
Emily Sedgwick was very helpful enabling me to secure the letting I wanted. Professional, punctual and reassuring to deal with. An excellent ambassador for her agency.
Freddie · 21 November 2025
Agent replied · 31 May 2026
Thanks Freddie - she is so good at her job and wants to make a difference every day.
★★★★★ 5/5
TrustpilotI can’t recommend Abby Sutcliffe highly…
I can’t recommend Abby Sutcliffe highly enough. She worked incredibly hard to sell our property and put so much time, effort, and dedication into the whole process.
Geoffrey · 18 July 2026
★★★★★ 5/5
GoogleDespite some initial confusion on our end regarding move-out plans, Cathy and Pippa were incredibly kind, considerate, and professional throughout the entire process. They were always readily available, either by phone or email, whenever we had any questions.
If you're looking for a place to rent, you truly can't do better than Cathy, Pippa, and Perry Bishop!
Hanuman · 3 November 2024
Agent replied · 16 June 2024
We really appreciate this and for you taking the time to share.
We enjoyed helping - kind regards Cathy and team
★★★★★ 5/5
GoogleCathy was amazing and welcoming from our first viewing! She was so helpful as this was our first rental chain.
After a bit of back and forward Cathy secured us our dream home, was direct and kind in her advice and went above and beyond to get the deal over the line, including working well out of hours.
I am now listing my house with Perry bishop as a result of how the chain was handled! 💖💖💖
Camille · 11 April 2025
★★★★★ 5/5
GoogleI was so impressed with PerryBishop estate agents. From the first contact to the final completion day they were there. I was always greeted in a friendly professional way eager to make sure I was happy with the process. Informing me of any changes or developments along the way. I would really recommend the lovely team of people at the Cirencester branch. Particular thanks goes to Simon Wilkinson, Chantal Merle, Stephanie McPherson and Jade Allen. Thank you all, you have been amazing and made a very daunting situation run very smoothly. I will definitely recommend you to family and friends in the future.
Claire · 4 September 2025
Agent replied · 9 September 2025
Thank you Claire most sincerely - the team are so motivated to make a difference and it was our pleasure to help with what was a stressful situation and difficult circumstances.
With best wishes
Simon Wilkinson
★★★★★ 5/5
GoogleThrough what has been a challenging and stressful house sale process the team at Perry Bishop have offered nothing but unwavering support and guidance. They have worked tirelessly to help keep the process as smooth and as straightforward as possible, which was far from easy at times. A huge thanks to Jade particularly, she was phenomenal the whole way through the process. Nothing was too much trouble, offering support and going above and beyond the job role. If I ever move again I would not hesitate in using Perry Bishop.
Gemma · 22 July 2023
Agent replied · 16 June 2024
Thank you Gemma - very kind and delighted we made a difference for you.
★★★★★ 5/5
GoogleI can't recommend Perry Bishop and more specifically Cathy Sinnott more. I am extremely impressed with the responsiveness, professionalism and overall care and concern to work with the "customer" Cathy is the epitome of customer service and I look forward to continuing working with her. Look no further and allow Perry Bishop to help you find your housing needs.
Michael · 24 September 2024
Agent replied · 24 October 2024
Thank you Michael - you are kind to share this. The team will be so pleased as I am I that you have shared this.
With best wishes Cathy and team
★★★★★ 5/5
TrustpilotProfessional at all times
Perry and Bishop did not have an easy task selling Our property as the market appears to be very fickle at the moment, however Perry and Bishop at all Times proved to be both professional and most helpful during the process I would like to thank especially Jades input and determination in completing this transaction thank you all at Perry Bishop
Mrs · 5 August 2024
Agent replied · 29 October 2024
Thankyou very much Sue for your kind words.
★★★★★ 5/5
GoogleI have nothing but positives to say about our purchase through Perry Bishop but I would especially like to mention Jade as she was just incredible. Emails were replied to instantly and I knew she was doing all she could to help us through the sale. I was always kept informed of progress and when we sell (won't be for a few years now!) I will certainly be getting them to help us. Thank you so much Jade and Lynne!
Paul · 17 June 2023
Agent replied · 16 June 2024
Thank Paul - very much appreciated
★★★★★ 5/5
GoogleMy partner and I have just purchased our first property through Perry Bishop and couldn't be happier with the way everything was handled. The whole team at Perry Bishop is attentive, knowledgable and patient, and always on hand to manage enquiries. Our sales progressor, Jade, was fantastic throughout, answering all our questions and was incredibly efficient in pulling together the solicitors on both sides to push things through as quickly as possible. Having just moved in, we don't plan to move again for a long time, but when that time comes, we'll definitely be using Perry Bishop.
Luke · 12 August 2025
Agent replied · 9 September 2025
Thank you Luke and the very best wishes for you with your new home.
We hope you’ll be happy there for many years to come.
Best wishes from all of us at Perry Bishop
★★★★★ 5/5
GoogleMy partner and I can’t thank Jade at Perry Bishop enough for all of the help and support she has offered us throughout our purchase of our shared ownership property. In such a stressful time, she has made our experience a whole lot easier. Would 10/10 recommend Perry Bishop! Thank you Jade for all your hard work and kindness, it has been so appreciated! :)
Sadie · 17 April 2024
Agent replied · 16 June 2024
This is so kind Sadie - Jade will be thrilled.
How exciting about your purchase which we wish you well with.
Best wishes from all of us ( and Jade ) at Perry Bishop
★★★★★ 5/5
Googlevery professional service, great communication, personable staff that are genuinely caring about tenants experience. Team went out of their way to help on timings. Cathy is extremely professional.
Marianne · 2 September 2025
Agent replied · 9 September 2025
With many thanks Marianne - Cathy and her team are great and a real credit to how we like to look after people in our company.
Best wishes
Sian Harris
MD Lettings
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