Trusted Agent profile · Cirencester
★★★★★
1,666 reviews across 2 platforms
1 Market Place, Cirencester, GL7 2PE, GL7 2PE
Part of Knight Frank, see every office.
Knight Frank's office in Cirencester, at 1 Market Place, is rated 4.9 out of 5 across 1,666 reviews on two platforms, including 59 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Knight Frank Cirencester Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cirencester.
Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
5/5
TrustpilotAnnabelle Kao
Annabelle Kao, was an abosoulte pleasure to work with, she was proffesional responsive and made the entire rental process smooth and easy. I felt comfortable and informed every step of the way.
Thank you so much Adama! Hope you are settling in well and wishing you all the best!, Annabelle Kind regards, Annabelle
5/5
TrustpilotFantastic people, ok process
We have come across too many sly and pushy estate agents during our search. To meet Louna from knight frank (tower bridge branch) was refreshing. She was dedicated, genuine, sincere and responsive throughout the entire process, from viewing to move in. She helped us secure a great place. Would highly recommend! Onboarding process / tenant referencing technology could be improved though, to save the back and forth manual emails.
Dear Lily and Bing,Thank you ever so much for your kind words as well as for the feedback, which we will take on board. Wishing you a smooth start of tenancy and many happy years to come. Kind regards,Louna’
5/5
TrustpilotPrompt customer service
Prompt customer service, Stephanie was very helpful & polite a viewing was arranged last minute for me by Stephanie which was great. Thank you 😊
Dear Shabz, Thank you so much for your kind words. It was a pleasure to meet you and your family and to show you around. Kind Regards,Stefanie
5/5
TrustpilotPatricia was great with us
Patricia was great with us, always following up and taking care of any of our concerns in a timely manner. Definitely recommend her and Knight Frank.
Thank you Tiago for your really kind words. I really appreciate it. Patricia
1/5
Trustpiloteverything went wrong
everything went wrong - if someone senior at your company is really interested in improving - then someone should take the time to call me. +19178479644 - I tried to get someone responsible in the phone without success - at some point I will go in social media so that other people don't have to go through our experience
We are sorry to hear about your experience. Please do reach out to feedback@knightfrank.com and a member of the team will be in touch. Knight Frank
5/5
TrustpilotNaeto Soludo was excellent
Excellent service from the property manager, Naeto Soludo. His service was five-star: quick and courteous follow up and prompt attention to any issues I faced in my tenancy. A welcome change from his various inept predecessors. I am extremely sorry he is leaving, as are my landlords. We wish him the very best, and are confident he will do very well.
Thank you Anu for your kind words, we have passed these on to Naeto.Knight Frank
5/5
TrustpilotJocelyn was super helpful in resolving…
Jocelyn was super helpful in resolving all issues I had with my apartment. She really displays how much she cares for her clients to be happy.
Thank you very much for taking the time to provide this review, Nadim.I will continue to provide support throughout your tenancy as and when needed. Kind regards,Jocelyn
5/5
TrustpilotHenry has been very helpful in…
Henry has been very helpful in resolving the issues. He is prompt and very responsive. Highly recommend :)
Thank you very much Isha for your kind words. I hope to continue to deliver complimentary customer service to you as a Knight Frank client and I will endeavour to make sure you feel satisfied with our service.
5/5
TrustpilotThe experience that we had with Konrad…
The experience that we had with Konrad was much more than expected.One of the best agents I have ever encountered.
Thank you Snir for the glowing review and for giving us a perfect score. We’re thrilled you enjoyed Konrad’s service and had a great experience with us. Thank you for your support, and we look forward to hearing from you in future.
5/5
TrustpilotMichelle Henry was…
My property manager Michelle Henry was excellent. Very welcoming and accommodating. She replied to my emails promptly and answered all my questions. Very professional and efficient.
Dear Mona, thank you for your kind words. I am pleased you were happy with the service provided. It was a pleasure working with you. I wish you all the very best in your new home. Kind regardsMichelle
5/5
TrustpilotGood rental management experience
Jocelyn Zhang is very attentive and proactive in managing my rental property. It gives me a peace of mind that my property is in good hands
Thank you very much for your kind words, Susana. I will continue provide the same service to you. - Jocelyn
5/5
TrustpilotRomain Bourgier and Charlotte Moore
Romain Bourgier is always available to help, even out-of-hours if needed. Giving regular updates; thorough explanations and wise advice, he provides an excellent management service.Charlotte Moore is always helpful and pleasant to deal with, even in difficult and stressful situations. Her excellent client facing skills mean that all parties she deals with are happy.
Thank you Ben for your kind words and support. It was a pleasure working with you and managing your property. Charlotte and Romain
5/5
TrustpilotKev Patel did a great job with the new…
Kev Patel did a great job with the new tenancy in Notting Hill. Thanks Kev!
Thank you. It was an absolute pleasure working with you. I truly appreciate your attention to detail in getting the property ready for the new tenants, it made all the difference.I look forward to working with you again in the future.Best regards,Kev Patel
5/5
TrustpilotGreat experience
Very satisfied with the agency and especially Hamzah Musaddaq our assigned property manager who was quick to attend to any problems we had when dealing with the property!
Thank you for the very kind words Sonea. I am delighted to help and thank you for being so helpful and quick with your responses, I really appreciate it. Thank you.Hamzah
5/5
TrustpilotHigh quality services to find the flat
I came from Japan and would like to find the flat near from the office. Even the tight market, sales team offers multiple options within my budget and sales support team offers quick and kind services and property management team also quick and kind.services. We can communicate with them in Japanese and they offers the high quality services.Thank you for the team in KnightFrank.
Thank you for your kind review, It has been a pleasure to support you. It's great to know that communicating in Japanese made things easier for you.Please feel free to reach out to us anytime if there's anything else we can assist you with. We hope you enjoy your new home!Kind regards,Knight Frank
5/5
TrustpilotProperty Management - Jason Nwimo
I'm an overseas owner of a large flat in Chelsea Creek - a prime location for which the team at Knight Frank are ideally suited to manage. Their brand, network and experienced team have managed the property exceptionally well and are very responsive to the needs of owners whilst equally attending to the needs of tenants. They are a pleasure to work with and a special acknowledgement to Jason Nwimo, our Propert Manager for his superb support.
Thank you for your kind words Jonathan, It is a pleasure assisting you. Jason
5/5
TrustpilotBrigette from Renewals
Great job in renewing our lease contract.Thank you Brigette.
Dear WassimThank you for your feedback. I am pleased we found a good middle ground for you and the tenants on the renewal.Kind regardsBrigette
5/5
TrustpilotI recently got in touch with your…
I recently got in touch with your company regarding a property, unfortunately, the deal fell through. However, it is important to note that Mr Jamie Vass had maintained high level of professionalism and good customer services, coupled with an unprecedented communication skills during this period. For this reason, I look forward to dealing with your organisation again, also, I shall recommend your service to my friends and family. Thank you.
Dear Edward, Many thanks for your kindness, I do appreciate it. While I am sorry that things have not worked out in this instance, I am pleased to continue to work with you and your family. All the best, speak soon. Jamie
5/5
TrustpilotI have rented a flat with Knight Frank…
I have rented a flat with Knight Frank and managed by Jocelyn Zhang, I must say her service is exceptional. Her responses are always prompt, supportive, and highly professional. Highly recommended.
Thank you for your kind words Xuefeng! I’m really glad I could assist and that you had a positive experience. Your recommendation means a lot! Kind regards, Jocelyn
5/5
TrustpilotAnn-Marie managed our property very…
Ann-Marie managed our property very well amongst the many challenges we have experienced over the years. Thanks Ann-Marie and all the best with your other clients!
Thank you Mark for the lovely review. It was a pleasure working with you and hope to do so again in the future. Best wishes, Ann-Marie
5/5
TrustpilotAnik Ruparelia is an outstanding agent
Anik Ruparelia is an outstanding agent which will reply to any enquiries immediately as well as to managing my property professionally. Very happy with her service.
Your review is much appreciated! Please do not hesitate to contact me going forward. Thank you.Best wishes, Anik.
5/5
TrustpilotVery helpful
Very helpful throughout, thank you to Kristian Lee for his help with providing us with a quick and quality reference.
Thank you for your Kind words, you have been great tenants. Kind regards,Kristian
5/5
Trustpilotgreat experience
Ines was always super responsive and quick and took care of everything for us with great care. The whole team was great and on top of everything.
Hi Zeynep, thank you so much for your kind words. It has been a great pleasure to help you and Ufuk with your relocation from the US. I hope you enjoy your time in Notting Hill. Best wishes, Ines
5/5
TrustpilotGreat experience!
Stine was great, extremely helpful and responsive to my requests. She is also on top of new listings and always prioritizes getting her clients in to see them!
Dear Alan,Thank you for your kind words. Although, we did not have a property for you this time, it will be my pleasure to assist you anytime in the future!All the best and good luck with your move in,Stine
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