Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlice White was very efficient and professional, her attention to detail and understanding of complicated issues was faultless. It was refreshing to deal with Alice who always came back to us in a timely manner and we never had to chase her for anything. Alice was a pleasure to deal with and without her I think we would still be trying to exchange 4 weeks later.
Solo · 11 October 2019
Agent replied · 24 October 2024
Thank you for your very kind review, it is lovely to be appreciated. It has been a pleasure working with you and we are delighted that your transaction has gone through satisfactorily. We are always here should you need any help in the future.
★★★★★ 5/5
TrustpilotMark Johnson can be trusted.
Mark Johnson has been quite devoted to my wishes and also open about the status of the apartment I visited. Top service !
Heer · 3 September 2024
Agent replied · 25 October 2024
Thank you so much for the kind words, and we hope to be able to help you again in the future.All the best,Mark
★★★★★ 5/5
TrustpilotThank you
Very happy with the support provided in managing my rental property lease renewal - thank you to Nicole Fingerhut and Liv Cross.
Michael · 17 September 2024
Agent replied · 25 October 2024
Thank you Michael for your kind word. We have both enjoyed working with you and we are both looking forward to working with you in teh future. Liv and Nicole
★★★★★ 5/5
TrustpilotPhillip Dunn - Best property manager
I can't stretch enough what a great experience to have Phillip look after any queries I had the past months (which is truly rare in most property management firms). Overall amazing experience so far with Knight Frank, they simply take it to the next level and put in place an emergency number you can call outside working hours and it does live up to the standards one would expect ! I got them sending me a plumber on a Sunday less then 2hrs after making the call … can’t beat that ! and that’s just one example.
Kari · 20 March 2024
Agent replied · 25 October 2024
Thank you, Karima, for your kind words. It has been a pleasure looking after your tenancy. I wish you all the best for the future. Phillip
★★★★★ 5/5
TrustpilotPhillip Dunn is an exceptional property manager
Phillip Dunn is considered and well-informed, and so offers valuable advice. He is prompt; efficient and conscientious, and so is able to deliver on that advice. He is an exceptional property manager.
Ben · 19 March 2024
Agent replied · 25 October 2024
Hi Ben,Thank you for trusting me to look after your property for the last few years, it really has been a pleasure. Phillip
★★★★★ 5/5
TrustpilotVery happy with Knight Frank’s…
Very happy with Knight Frank’s services. Ellie and her team did a great job in finding a suitable tenant and in ensuring that the tenant’s move in process was smooth. Would definitely recommend the Knight Frank team.
Hon · 1 December 2023
Agent replied · 25 October 2024
Thank you so much for the kind review, it is much appreciated. I am glad we were able to help secure a great tenant.Ellie
★★★★★ 5/5
TrustpilotQuick response
Joanna and Daniel have always been really responsive and professional when we needed repairs.
Laura · 14 May 2026
Agent replied · 25 October 2024
Thank you Laura for your kind review and for taking the time to leave your feedback.
Thank you.
Joanna and Daniel
★★★★★ 5/5
TrustpilotCharlie was a great help in my…
Charlie was a great help in my apartment search. He was very friendly and answered all of my questions during the viewing he arranged.
Jude · 14 August 2024
Agent replied · 25 October 2024
Hi Jude, I’m glad I could help you along your property search and I wish you all the best going forward in London.
★★★★★ 5/5
TrustpilotStine at Knight Frank
Stine was being incredibly helpful and efficient in helping us find and rent the perfect apartment for us in Notting Hill. She was always available, helped guide us throughout the process, and was always incredibly friendly. 5/5!
Carl · 22 November 2023
Agent replied · 25 October 2024
Dear Carl, It was a pleasure to assist you and William to move into your new flat in Notting Hill!Enjoy your time there, and feel free to reach out for any assistance you may need in the future.All the best,Stine
★★★★★ 5/5
TrustpilotWe had very satisfying experience with…
We had very satisfying experience with Vinoath Selvakumar from Knight Frank who helped us find a property rent. He's very responsive, professional and helpful. There was some issue with the landlord of one of the apartments we viewed but he succeed to help us find an alternative that we are satisfied with.
Mandy · 3 August 2022
Agent replied · 25 October 2024
Dear Mandy,Thank you for your kind words.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery efficient service received from…
Very efficient service received from Dan from Renewals. Our rental agreement was up for renewal/extension, Dan was very helpful and quick in providing the needed information.
Paola · 2 July 2024
Agent replied · 25 October 2024
Thank you ever so much for your kind response, it was a pleasure to assist. Do reach out if you need anything further!
★★★★★ 5/5
TrustpilotThe property manager Jason Nwimo was…
The property manager Jason Nwimo was newly appointed, he's been very responsive and take swift action to resolve all issues related to the tenants and the property. Big thumbs up.
Stephen · 18 April 2024
Agent replied · 25 October 2024
Dear Stephen, Knowing that you have taken the time to share your positive experience with others is incredibly rewarding and serves as a testament to the hard work and dedication of our team here at PMWe are thrilled to hear that you are satisfied with the level of service provided by Knight FrankIf there is anything else we can assist you with or if you have any further feedback or questions, please do not hesitate to reach out. Warm Regards,Jason
★★★★★ 5/5
TrustpilotLovely Experience
This was my first time working with Knight Frank, and I was fortunate to meet Louna. She was incredibly helpful throughout the entire process, assisting us with negotiations and resolving issues, ensuring everything went smoothly right up until we moved in. Overall, I am very satisfied with the experience. Thank you, Louna, and thank you, Knight Frank. I highly recommend working with them if you have the chance.
Elaine · 8 October 2024
Agent replied · 25 October 2024
Dear Elaine, Thank you for your kind words. It was a pleasure helping you and Tracy securing your new home. I wish you the very best for this new chapter.Kind regards,Louna
★★★★★ 5/5
TrustpilotOutstanding personal service
Outstanding personal service Helen Waddilove was our rock and helped us through complex unsettling events but we all worked together and sold our house.Helen was always informative helpful and proactive
Caroline · 15 April 2024
Agent replied · 25 October 2024
Thank you so much for your lovely review, despite a little bit of a bumpy ride we got there in the end. Thank you for your proactiveness and your cheeriness at all times. Let me know if I can ever help again. Best wishes Helen
★★★★★ 5/5
GoogleExcellent company to deal with from start to finish. Regular contact with Rupert M and Maria H who were both excellent at all times. Always very quick to come back with replies to any questions raised. Even after moving in there were several issues where we needed help with and Maria was always there to help resolve them all. Very many thanks.
C · 25 October 2020
Agent replied · 24 October 2024
We would like to truly thank you for such a wonderful Google review. You have been such a lovely person to work with it has been a pleasure. I do hope you have settled in, in time for Christmas. Maria
★★★★★ 5/5
TrustpilotExperience was great mainly because of…
Experience was great mainly because of the reactivity,the kindness and the professionalism.i delt essentially with Toru and Omar for the handover.
Othmane · 21 September 2024
Agent replied · 25 October 2024
Dear Othmane,Congratulations on your new home.It has been a pleasure to assist you and we look forward to helping you again in the future.Kind regards,Omar Areef & Toru Yoshioka
★★★★★ 5/5
TrustpilotThe utmost professionals
The utmost professionals. Have made the whole process of selling our home very straightforward. Took care of all the details and their communication has been fantastic. Highly recommended.
Mrs · 22 May 2024
Agent replied · 25 October 2024
Thank you so much for your kind words. Much appreciated, and we hope all goes well with the move.
★★★★★ 5/5
TrustpilotPATRICIA PATRICIA PATRICIA!!!
PATRICIA PATRICIA PATRICIA!!!! Knight Frank is very lucky to have someone like Patricia Tumba in their team. She was so helpful and always there for me with a welcoming voice. Trustable, competant, comfortable to work with, reachable, helpful, cheerful. I cant thank her enough. She never give me hard times. I was also working with foxtons and the guy was always calling me making annoying rules. Everything with dear patricia was smooth.
Dilhan · 31 July 2024
Agent replied · 25 October 2024
Thank you Dilhan for such a nice review! I am glad I have been able to make this whole process easy for you. I am always available should you need help with anything else.Thank you once again for trusting us to let your property.
★★★★★ 5/5
GoogleExcellent company to deal with from start to finish. Regular contact with Rupert M and Maria H who were both excellent at all times. Always very quick to come back with replies to any questions raised. Even after moving in there were several issues where we needed help with and Maria was always there to help resolve them all. Very many thanks.
Country · 11 October 2020
Agent replied · 11 October 2026
We would like to truly thank you for such a wonderful Google review. You have been such a lovely person to work with it has been a pleasure. I do hope you have settled in, in time for Christmas. Maria
★★★★★ 5/5
TrustpilotMaisie & Adam were both incredibly…
Maisie & Adam were both incredibly helpful and swift in all aspects of the purchase of our first home, providing added context & assistance to ensure all went as smooth as possible.
Ollie · 29 February 2024
Agent replied · 25 October 2024
We have loved looking after you both, we hope you enjoy living in your new home. All the best, Adam & Maisie.
★★★★★ 5/5
TrustpilotDaniel Lloyd
We have had quite a few property Managers over the past 5 years of renting this property and i can honestly say that hand on heart,Daniel Lloyd, is one of the best. Always keeps me in the loop. Goes above and beyond to assist me and ensure my needs are met. I do hope that he doesn't get moved as he is a keeper.
Lee-Ann · 3 December 2024
Agent replied · 27 December 2024
Thank you very much for your kind words, I look forward to continuing to provide a great service in future.Warm regardsDaniel
★★★★★ 5/5
TrustpilotGood experience finding a good place to…
Good experience finding a good place to rent. Communication is always fast and helpful. Summer White has been great!
Armida · 18 October 2024
Agent replied · 27 December 2024
Thank you for your kind review Armida. It was a pleasure assisting you! Summer
★★★★★ 5/5
TrustpilotWhen asking for the assistance
When asking for the assistance, Summer White was extremely helpful and made sure that my questions were completely answered. I would 100% recommend Summer as a KF agent.
Radovan · 16 May 2024
Agent replied · 25 October 2024
Hi Radovan, Thank you for your kind review, please do let me know if there is anything else I can help you with during your tenancy, I hope you are enjoying your new home. Best wishesSummer
★★★★★ 2/5
TrustpilotSo Disappointing
So DisappointingHaving used KF to manage the renting of my house since 2017 I had to cease the arrangement when the property manager failed to respond to calls and emails for six months. The subsequent inability to coordinate and execute the closure of the account demonstrated a lack of communication and of supervision by management. This was exemplified by the lack of a response from the Customer Experience Manager when contacted. They were pleasant to deal with but you have to make the running
Hugh · 23 February 2024
Agent replied · 25 October 2024
Dear Hugh, We are really sorry to hear about your experience, and it is always disappointing when our service falls below expectations. If you would like for a member of the team to look into this furhter, please do reach out to complaints@knightfrank.com. Please do accept our apologies again. Knight Frank
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