Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJames Szalay went above and beyond to…
James Szalay went above and beyond to help us find a property and have the offer accepted. He worked out of hours to help us achieve a positive outcome and I was very impressed with the way he conducted the negotiation. Thank you James!
Fernanda · 14 August 2024
Agent replied · 25 October 2024
Thank you for the review, Fernanda.It has been a pleasure assisting you with your search, so far, and I am sure that you will love your new home.Very best,James
★★★★★ 5/5
TrustpilotOutstanding service
Henry is our property manager; he is incredibly proactive, thorough and efficient. It is reassuring knowing that he will do everything possible to provide us with the highest level of service possible. We love living where we live, and have both been so impressed at the quality of our experience.
Dan · 24 April 2024
Agent replied · 25 October 2024
Thank you, Dan, for your kind words. I will continue to focus on offering high-quality service and making sure you are satisfied as my client and tenant. Thank you once again. Henry
★★★★★ 5/5
TrustpilotThank you Michelle and Ehtheshaam
Thank you Michelle and Ehtheshaam, you have been very helpful with managing our property. Your quick response and assistance is very much appreciated. We never have to wait for you to address any issues we might have. Thank you for making our lives so much easier. Dr and Mrs Pirani( landlords at the Bezier apts)
Dr · 9 January 2024
Agent replied · 25 October 2024
Dear Dr & Mrs Pirani, thank you for the kind words, it is a pleasure working with you and Kamran. Ehteshaam and myself look forward to continuing to work with you, providing the service level you are accustomed too and making the management of your property as easy as possible for you. Best wishes Michelle & Ehteshaam
★★★★★ 5/5
TrustpilotExcellent attentive service from the…
Excellent attentive service from the start to the completion.
Would recommend highly.
Mr · 7 October 2026
Agent replied · 10 October 2026
Dear Alan,
I'm very grateful for such kind words, and thank you for being such a loyal repeat client. Enjoy the new chapter and keep in touch.
Best wishes
Ross and the Knight Frank Tunbridge Wells team
★★★★★ 5/5
TrustpilotAbsolute Pleasure
Beth is extremely professionally and aligned to our needs as a family. She has high EQ and is a pleasure to deal with. The house search for us has been made easy and enjoyable because of Beth's patience, understanding and proactiveness. She is always available and has been amazing in her support and guidance.
Ravesh · 26 January 2024
Agent replied · 25 October 2024
Hi Ravesh, thank you for your kind words. It has been a pleasure working with you, and I’m sure we will continue to work together in the future. Best, Beth
★★★★★ 5/5
GoogleWe worked with Ross and Clare on our house purchase. Communication was so smooth, friendly and timely throughout, we were really pleased with the level of service we received.
India · 8 March 2025
Agent replied · 9 April 2025
Thank you for your kind review. It was our absolute pleasure, and we hope you are happy in your new home.
Best wishes,
Clare and Ross
★★★★★ 5/5
TrustpilotExcellent Customer Service
I write to share a good experience I had with Mr Philip Dunn at Knight Frank. Philip has been very helpful in following up promptly and professionally on issues that to me is entirely beyond my control. Being a landlord from afar, Philip gives me peace of mind and i do want to give a high commendation to his service.
Lee · 21 August 2023
Agent replied · 25 October 2024
Dear Melanie, thank you for your kind words. It really does mean a lot. It is a pleasure to work with you and to look after your property. Kind regards,Phillip
★★★★★ 5/5
TrustpilotSmooth renting experience
Generally haven't had any major issues as a tenant. Paperwork was prompt and property was as advertised and shown. Brigette from Renewals helped with setting up the renewal smoothly and without surprises, so no worries for the forseeable future.
Stefan · 16 October 2024
Agent replied · 25 October 2024
Dear StefanThank you for your kind words. I am pleased we concluded the renewal swiftly and smoothly.Kind regardsBrigette
★★★★★ 5/5
TrustpilotGood experience dealing with KF
Ines was much more attentive than any other agent I met with when looking for a new flat. She had a good intuition for the type of place I wanted, was very proactive in following-up with ideas and was very helpful and pleasant to deal with throughout the process.
Harry · 19 April 2024
Agent replied · 25 October 2024
Thank you Harry, for your kind words. Hope you are settling in well and very pleased you enjoyed your experience with Knight Frank See you soon!Ines
★★★★★ 5/5
TrustpilotDom peper did a good job with fast…
Dom peper did a good job with fast respond and assistant.
WING · 6 October 2026
Agent replied · 10 October 2026
Thank you for your kind feedback. I'm glad I could assist and provide a prompt service. I appreciate you taking the time to leave a review.
Kind regards,
Dom
★★★★★ 5/5
TrustpilotFive stars to Lana and Katie
Lana and Katie made the moving process very easy. They were both super responsive to my questions and were all the ball during every step of the way. Moving is normally such a hectic experience and both Lana and Katie made it incredibly easy. Couldn’t recommend Knight Frank highly enough
Sarah · 25 March 2024
Agent replied · 25 October 2024
Thank you so much Sarah! We really appreciate your feedback, and it has been such a pleasure working with you. All the best, Lana and Katie
★★★★★ 5/5
TrustpilotSasan was amazing throughout the whole…
Sasan was amazing throughout the whole process, very responsive and accommodating:)
Louise · 22 September 2025
Agent replied · 23 September 2025
Thank you Louise, I am so happy to hear that the process was amazing for you. I appreciate your positive feedback and am grateful for your time.
All the best
Sasan
★★★★★ 5/5
TrustpilotProfessional and Efficient
Katie and Kavita provided a professional and efficient service throughout; interest levels were high and so we found our ideal tenants relatively quickly. We were well informed and considered during the process.
Anita · 14 May 2026
Agent replied · 22 May 2026
Dear Anita,
Thank you for your kind review.
It was a pleasure working with you, and we’re delighted we found your ideal tenants so quickly. Kavita and I really appreciate your feedback!
Best wishes,
Katie & Kavita
★★★★★ 5/5
TrustpilotI can't recommend Knight Frank highly…
I can't recommend Knight Frank highly enough, and Spike Pascoe in particular has been exceptional.
Claire · 9 September 2026
Agent replied · 23 September 2026
Hello Claire,
Thank you so much for your kind words and feedback on our team, it means a lot to us. We are glad you had such a great experience during your tenancy, and we wish you the absolute best for the future.
Kind regards,
The Knight Frank Property Management team
★★★★★ 5/5
TrustpilotWanted to say a big thank you to Louna…
Wanted to say a big thank you to Louna who was really great in helping me finding a new flat in a short space of time - she helped negotiate and was there for me every step of the way . Thanks Louna !!
Anika · 12 July 2024
Agent replied · 25 October 2024
Dear Anika,Thank you very much for your kind words. I wish you all the best in the new apartment and hope you will remain happy here for many years.Best wishes,Louna
★★★★★ 5/5
TrustpilotSmooth operator
I worked with Sasha Gray-Crosby on my apartment - the service has been smooth and I do not need to remind the team in any case for issues. I am very happy for the team’s service here, and am sure we will continue to work together in the future.
Henry · 9 April 2024
Agent replied · 25 October 2024
Thank you for your review Henry. It has been pleasure working with you.Kindest regards Sasha
★★★★★ 5/5
TrustpilotPrompt response and very professional
Prompt response and very professional. We would highly recommend.
Amanda · 14 October 2026
Agent replied · 15 October 2026
Dear Amanda, Thank you for your 5 star review and excellent feedback - it's very much appreciated. Could you let me know which of our offices you have been dealing with, so I can share the feedback with them?
Many thanks
Suzanne
Customer Experience Manager
customerexperience@knightfrank.com
★★★★★ 5/5
TrustpilotI would like to thank Shantel…
I would like to thank Shantel Sikanartey who has been tirelessly dealing with my tenant and other matters relating to tenancy of my apartment. She is helpful, attentive to details and quick to respond.I am most grateful to her support.
Lee · 11 September 2024
Agent replied · 25 October 2024
Hi Melanie, Thank you for your kind words! It’s a pleasure working with you, and I will continue to do my best to support you and ensure everything runs smoothly with your property.Kind regards, Shantel
★★★★★ 5/5
TrustpilotOrganising & Overseeing Property Works
Thank you Ben Lancashire for the help in organising some contractor work to be done in my flat. He has been most efficient and prompt in replying to my mail with regard to questions I had raised, also being most courteous and polite.He is involved in his work and is responsive to his clients which is reassuring to me that he will always be helpful in any work needed at my property.Mrs Sevda Onen
Sevda · 4 February 2022
Agent replied · 25 October 2024
Dear Sevada, Thank you for this lovely review. It has been a pleasure to assist you with this, and I look forward to working with you in future. Kind regards, Ben
★★★★★ 5/5
TrustpilotGreat team at Clifton branch
I'd like to recommend the whole team at the Clifton, Bristol office. Robin, Rachel and Rachael were so friendly, helpful and professional from start to finish, when dealing with the sale of my late mother's house. They were always quick to respond and pro active when necessary. Thank you!
Alison · 28 March 2024
Agent replied · 25 October 2024
Thank you so much for leaving a kind review Alison, the whole team are delighted to help in the sale and so pleased we successfully exchanged recently. We wish you all the very best in the future.
★★★★★ 5/5
TrustpilotJosh Ward-Brickett has been an absolute…
Josh Ward-Brickett has been an absolute Godsend. Even the smallest problems are always dealt with efficiently and professionally and always with a sense of humour. It's a shame that Josh wasn't dealing with my account sooner but, "Thank you Josh, I really do appreciate all your help".......All the best,Peter
Peter · 28 March 2024
Agent replied · 25 October 2024
Thank you Peter. I am glad to be able to offer the help and support needed in a timely manner. I look forward to continuing to do so. Best wishes, Josh
★★★★★ 5/5
TrustpilotInterested, efficient and extremely supportive
On the initial visit Tom was genuinely interested in the property and asked very relevant questions to flush out any issues which could affect the sale, from septic tank to boundaries and drains. Since then the support from Fiona has been outstanding - she has become a friend in very stressful circumstances as well as being an efficient and effective partner who was ahead of the game and ensured that everything ran smoothly. I am truly grateful.
JS · 11 June 2024
★★★★★ 5/5
TrustpilotJamie-Leigh from Knightfrank
I have been dealing with Jamie- Leigh from Knightfrank for a number of years now and I can honestly say she has been fantastic to deal with through out the process of the rental hence why I continue using Jamie-Leigh and her team in the future
Eamonn · 23 May 2024
Agent replied · 25 October 2024
Dear Eamonn,Thanks so much for your kind review and loyalty to Knight Frank.Its been a pleasure to work with you over the years and I look forward to helping you for many more.All the best,Jamie-Leigh HarveyHead of Super Prime Lettings
★★★★★ 5/5
TrustpilotIt was my first time with Knight Frank…
It was my first time with Knight Frank and it was just amazing. Everything went very well and quick. I just can recommended to everyone (especially Ivanka and Lucy).As I said everything quick and smooth.
Vitaly · 22 November 2024
Agent replied · 27 December 2024
Dear Vitaly, Thank you so much for your kind words. We wish you all the very best in your new home and we are here if you need our help! Kind regards,Ivanka and Lucy
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