5/5
TrustpilotPatryk is extremely attentive and…
Patryk is extremely attentive and helpful and goes the extra mile. Refreshing for this industry!
Trusted Agent profile · Cirencester
Hamptons Cirencester Sales reviews
★★★★★
1,485 reviews across 2 platforms
67-71 Castle Street, Cirencester, GL7 1QD, GL7 1QD
Part of Hamptons, see every office.
Hamptons's office in Cirencester, at 67-71 Castle Street, is rated 4.3 out of 5 across 1,485 reviews on two platforms, including 43 Google reviews rated 4.9.
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Reviews
Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat team!
I’ve been renting out my property with Hamptons for the last 6 years. I feel so relaxed that I can leave it all to them and trust them with handling all issues well Iman Bile recently worked on the last tenants checkout and kept me constantly updated with regular emails including pictures. Thank you for your help Best wishes. Debbie
5/5
TrustpilotTrustworthy and highly competent.
We live in another country so we are fully reliant on Mandy D-Orta at Hamptons for everything to do with our property. This takes a great deal of trust in the team supporting us and she has been incredibly responsive, competent and she has gone out of her way to support us. Our home is over 100 years old so it takes extra care and they have never let us down. We would recommend their services highly.
1/5
TrustpilotA company in decline
A company in decline. Once good, now dismal. As a landlord I'm better off with Google than dealing with their property management team. My local lettings team has changed out completely and are now ringing me to ask if they can market a property they have already had on their books for a number of years. Amateur hour.
Agent replied · 24 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotSaima in the property management team…
Saima in the property management team has been incredibly helpful and responsive to all requests during our tenancy
5/5
TrustpilotExcellent staff
Recently had maintenance issues with our property and got in touch with Hampton as our rental property managers. They were professional and understanding and had the issues resolved in just a few hours. I have been a tenant with other estate agents previously and can guarantee that they would not have been half as good as the staff at Hampton's. Honourable mention should go to Lucy Pickles who did a great job solve our problems and keeping us informed throughout the process.
5/5
TrustpilotProperty maintenance contractor
Having worked with Estate and Lettings agents around Gloucestershire as a Property Maintenance Company, Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered.
5/5
TrustpilotReliable and Friendly Service
Recently rented a property via Hamptons in Bath. Everyone has been very friendly and helpful. Melanie kept us well informed on the status of work being carried out at the property and followed up to ensure we were happy.
5/5
TrustpilotGreat Service
Sana Uddin is a senior property manager with Hamptons in MansellStreet. She does a very professional job managing my property. She responds quickly to emails and is generally very helpful. She understand here job.
5/5
TrustpilotProperty Management
Anca Ciobanu has been very efficient and responsive in managing my property.
5/5
TrustpilotBig thanks to team at Hamptons in Godalming
The team at Hamptons in Godalming worked really hard to help me sell my house. No question was too stupid, no job was too small, no buyer was ignored. Jake Chandler helped to understand what I needed to do for a successful sale. Jason Harvey followed through with potential buyers and gave them so much support. Pippa, who did the viewings, and Emma, who managed all the admin, were wonderful. Thank you so much, guys, and I can totally recommend you.
1/5
TrustpilotMy friends lost their deposit of 600…
My friends lost their deposit of 600 pounds through this agency they had the worst experience with this agency please do not go through this agency they are submitted every document to them but they refused to give home at last moment after paying deposit .so please do not go with this agency
1/5
TrustpilotMy friends lost their deposit of 600…
My friends lost their deposit of 600 pounds through this agency they had the worst experience with this agency please do not go through this agency they are submitted every document to them but they refused to give home at last moment after paying deposit .so please do not go with this agency.
5/5
TrustpilotStunning Service at Hamptons
Yes, Hamptons and Mandy Dorta in particular is a fantastic company and the people are so kind working there. I bought my property through them and rented it out through them too because I was so impressed by the team. Nowadays service is something that seems to have gone out the window but not with Hamptons. I could not recommend them more highly.
5/5
TrustpilotJocelyn Williams at Hamptons Hove has…
Jocelyn Williams at Hamptons Hove has been excellent in serving all our needs for property management of our Brighton Flat and would as a result highly recommend her and Hamptons.
5/5
TrustpilotOur best experience renting so far
We have been renting with Hamptons for nearly 2 years , me and my partner have been renting privately for over 10 years together and so far I would happily say that renting through Hamptons has been our best experience renting . We are good tenants and take pride in any place we have lived in , we feel Hamptons really value us and take us seriously, which in the past other agencies have not . They are very efficient and very good at getting repair or issues fixed quickly , our most recent issue was with our boiler , the issue happened late in the evening , and although we couldn’t get an emergency plumber out , David our property manager got someone out and fixed the issue first thing the next morning . Things like this can cause a lot of anxiety for people , so it’s great to know that they move so quickly.
1/5
TrustpilotHorrible service
I was a tenant for one of the properties that they manage. During my tenancy, I had so many issues with them ; not responded emails, no proper inspection, no proper cleaning, keeping deposit payments not secured until they get warned, house issues not taken care of.... They literally do not care about how do they serve to their clients.
Agent replied · 24 October 2024
Thank you for your review. We are disappointed to hear your feedback, particularly as we take our management responsibilities very seriously and always aim to deliver the very best service. We would like to look into your experience further and invite you to contact customercare@hamptons.co.uk with your full name and details who can then look into this further.
5/5
TrustpilotMax Barnes
Hampton’s real estate representative in Oxfordshire, Max Barnes, has always been easy to reach, clear in his communication and effective. I am very happy with the service provided and highly recommend Hampton’s.
3/5
TrustpilotGenerally a good service.
Whenever I’ve had an issue it has been reviewed and generally the problem has been rectified. The app does appear to be temperamental at times making it impossible to log an issue, but this soon rectified itself. On occasion, when the problem has been with the company who manage the building, I’ve been directed to inform them myself. I do not see this as my job as Hamptons are being paid to manage my property and should deal with all my queries. It is not my fault there are 2 companies involved.
5/5
TrustpilotMy Hamptons property manager
My Hamptons property manager - Shahena Ali - is always accessible and extremely professional in her communication. Moreover, she perseveres to find a solution in case a problem comes up or at a minimum always ensures that I'm always updated on critical matters while patiently working with my tenants, outside contractors or her internal colleagues to address the matter on hand.
5/5
TrustpilotPatryk has been great in supporting me…
Patryk has been great in supporting me with all home queries and with prompt responses.
5/5
TrustpilotCharlie's been an amazing property…
Charlie's been an amazing property manager. She is very responsive and accommodating. Very thorough with providing information while settling and vacating, communicates humbly and is considerate. She helped me immensely with all the formalities in such a hectic schedule. Overall a really good experience with Hamptons. Very professional and flexible above and beyond to help the customers. Thanks a lot- Best,Megha
5/5
TrustpilotWe are new to Hamptons
We are new to Hamptons, and with any maintenance issues Mr Max Barnes is extremely knowledgeable, always ready to listen and discuss problems which are then rectified without any further fuss or delays.
5/5
TrustpilotFantastic service from Jake and the…
Fantastic service from Jake and the team at Godalming Hamptons. Ross worked so hard to get our sale completed despite a few problems . So professional throughout the whole process but so friendly.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Cirencester Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cirencester.
