Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHamptons Are No 1
I wanted to take this opportunity to thank the Hamptons letting team. They have been dealing with my property since the first tenant moved in till now. I would like to specifically mention Samantha Hunt, who has been amazing through the tenancy period. Her prompt replies to my email, coordination with other department and general positive attitude made the whole relationship a positive and smooth one. I want to thank her for all her cooperation in the matters related to the property and hope to continue working with her, as the industry certainly needs more individuals like her, thank you Sam and Hamptons team!
Education · 18 November 2021
★★★★★ 5/5
TrustpilotSelen Hurbas
Selen Hurbas has been managing my property for several years and her attentiveness is second to none. She always responds to emails quickly and seems to handle almost any task with great ease. Very efficient in handling communications between myself and my tenant. 5 star stuff!
Simon · 15 August 2024
★★★★★ 5/5
TrustpilotThe Hamptons Deposit Manager and the TDS.
The Hamptons Deposit Manager, Camillie Solomon, was extremely helpful in handling a disputed sum by outgoing tenants. Throughout a four month period of resolving the dispute Camillie was meticulous in keeping me updated on her negotiations with the tenants and the Tenancy Deposit Scheme (TDS). She did this with much courtesy and I could not have expected a more efficient and fair outcome. Thank you Camillie.
John · 23 May 2023
★★★★★ 5/5
TrustpilotWe used Hamptoms in Godalming to help…
We used Hamptons in Godalming to help sell our home. Selling isn't easy, especially during a pandemic. Hamptoms made it less stressful all round. The staff were extremely helpful with all things regards to selling the house, knew the area very well and generally a lovely bunch of people. The after care was nothing short of amazing! Should we look at selling or buying again, we would definitely use Hamptoms, without a doubt. Highly recommend Hamptoms Godalming, especially Ross, Andrew and Jason and the lovely Pippa.
Meryl · 12 October 2021
★★★★★ 5/5
TrustpilotHamptons Ealing
My experience of Hamptons has been positive throughout my tenancy. Mya Miller (Ealing) is an excellent property manager who always answered my queries and worked hard to try and resolve any issues I had. She is professional, understanding and will always do her best to try and help you which I greatly appreciated.
Emily · 16 December 2025
★★★★★ 5/5
TrustpilotExcellent service
The two property managers we've had looking after our flat have both been amazing. When Sarah Sapong left her role we were concerned that the excellent service she'd offered wouldn't continue. We had nothing to worry about Thahmid Sultan has been fantastic. We have had a few issues with tenants and things needing to be repaired in the property and Thahmid has responded quickly, with interest and concern and resolved everything in a very timely manner. We couldn't be happier with the service we've received.
Keren · 30 July 2021
★★★★★ 5/5
TrustpilotApril Keane is a star property manager
April Keane has been managing my apartment for years. She is dedicated and extremely efficient. She has always operated in a timely and accurate fashion. No matter if she had to deal with contractors, the freeholder, the other leaseholders in the building or the tenants, she has without fail achieved what she set out to do upon my instructions, but also independently, when needed. She is 100% reliable and I could not recommend her more. I am very grateful for all the problems she has solved for me. Priceless.
Mariacristina · 28 July 2021
★★★★★ 5/5
TrustpilotHamptons Property Manager Sarita
The Hamptons Property Management have always been a huge support to us as tenants. Especially Sarita, who I consider to be an extremely special person in this instance as she has always put our needs first. Whenever we have had property issues, she's always reassuring, extremely professional in the way she handles situations and always puts us as priority. I feel grateful that we have a property agent like her who is kind and supportive and always ready to offer help :)
Faiza · 28 July 2021
★★★★★ 5/5
TrustpilotFeedback
We can’t talk highly enough of the service provided by our property manager, Joe Sanders. It is always an absolute pleasure to talk to Joe and we are hugely impressed with his calm, reliable, professional capabilities. Whenever issues, queries or routine maintenance on our flat arise, it gives us enormous peace of mind to know that Joe will handle everything to the highest standard and always keep us updated. He is an absolute credit to Hamptons - thank you so much Joe for all your hard work!
Rhiannon · 19 July 2021
★★★★★ 4/5
TrustpilotAbove and beyond our expectations
We had a quirky house in a slow and nervous market. Mark and his team were the 4th agents we used and their effort and commitment to achieving our sale was exceptional. Thank you for everything, you went above and beyond our expectations.
Rob · 3 September 2024
★★★★★ 5/5
TrustpilotHamptons Property Management
I have used Hamptons Property Management for over 10 years and have definitely come to expect the exceptional over that time. I never have to worry about my property, as I know whatever problems arise for the tenants or for me, Hamptons will always sort it out - quickly and efficiently. Special thanks to Angela Parn who has handled our property over the last few years, to an excellent standard.
P · 23 November 2022
★★★★★ 4/5
TrustpilotHamptons Staff always Attentive
Hamptons Staff always AttentiveAlthough it sometimes occurred that issues took a little while to be solved, this was rarely the fault of the Staff at Hamptons themselves. We have been particularly fortunate to have Property Manager Joe Sanders as our contact point, and he has always tried his best to sort things out for us whenever an issue has arisen. He has been particularly good at being an equal intermediary between tenant and landlord and never made us feel as though he was only working for the landlord and didn't care at all for the tenant.Keep up the good work, and thank you Joe!
Marina · 6 July 2021
★★★★★ 3/5
TrustpilotMisleading Estate Agent - Amersham.
I am angered how this firm do not service property before placing on the market - If they did - they need to do better. Reason - 2x in one year my brother has fallen from one of their properties / injured their self. Flat - top to bottom with no balcony barriers & Staircase - broken with no degree of checking stairs Both should be reviewed before placing on the market.Both properties are still on the market even with issues. - If you need to contact us - Units 1-7 PO6 1EFBE AWARE - This Estate Agent Is Misleading / Faulty.
-- · 6 June 2023
Agent replied · 24 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
TrustpilotMy experience with our property’s manager and some of our letting agents
My experience with our property manager, Mr. Joe Sanders have always been satisfactory in terms of him being responsive, helpful, and committed. He has always tried to address our concerns in a timely manner and has a good understanding as to how effectively communicate with the landlords. In some occasions though, especially with letting agents, I’ve had some unpleasant experience which sometimes was kind of frustrating. There were some situations where one or two of the flats were vacant for relatively long period of time and I personally found it very difficult to communicate my sense of urgency with the agents. And sometimes there were different agents working on a specific flat with no effective communication channels with each other as well as with the landlords causing me send different emails to different agents discussing same matters. To me it seems there are sometimes some sort of miscommunications amongst Hamptons’ hierarchy as well as between the letting agents.
KD · 28 June 2021
★★★★★ 5/5
TrustpilotRENTING IN TW?
I tried all, or rather most of the agents in Tunbridge Wells when desperately looking for suitable rental accommodation. The most thorough, knowledgeable and pleasant experience was at Hamptons. Thank you team and a special thanks to Olivia.
David · 11 November 2024
★★★★★ 5/5
TrustpilotVictoria Thomas at Hamptons Letting is a really good property manager …
I have used Hamptons as my managing agent for 8 years. For much of this time, Victoria Thomas has been managing the flat. She is outstanding. Really quick, proactive and responsive. also really nice and easy to deal with. During Covid, the service did not miss a beat. I think the tenants have appreciated her as much as I do. I feel I am in very good hands with her.
Andrew · 2 November 2022
★★★★★ 5/5
TrustpilotJacob is a truly exceptional estate…
Jacob is a truly exceptional estate agent. We had been on the market without success, for over a year, with a lovely, but unusual, property. From the moment that we first met, Jacob understood what he needed to do in order to achieve a sale for us. The photographs that Hamptons took were lovely, together with a video tour. But more importantly, when the right buyers came along (only a few weeks later), Jacob made sure that the deal was done. He is tactically astute, a good negotiator, assiduous, careful and attentive. He has driven through the sale in less than three months with determination and drive, as well as being utterly charming to deal with. I could not recommend him more highly.
Elizabeth · 25 May 2021
★★★★★ 5/5
TrustpilotHelpful and very professional
We have had a few issues with the property that we rent - Ashley is our point of contact and she is just brilliant - she does what she can as quick as possible- our land lord constraints make it hard for Ashley sometimes but her perseverance always wins through- I find Hamptons to be helpful and always friendly - this time our need was due to a window lock that had jammed shut in the bathroom - and seems it will be dealt with quickly
Melvin · 25 May 2021
★★★★★ 5/5
TrustpilotGreat experience
Federica was our agent, and she was AMAZING, understanding our needs and bringing us to see houses that we loved. We were really struggling to pick the house for us, because they were all great. I am really happy I had the chance to work with her, and with Hamptons
Riccardo · 8 April 2024
★★★★★ 5/5
TrustpilotHighly satisfied, long-time client
I’ve been with Hamptons for a number of years, with Samantha Jennings and Ellie Marsters managing my property. I’m not certain whether Ms. Jennings is still working as a property manager, but I have nothing but good things to say of both managers. Ms. Marsters in particular is efficient, prompt, and thoughtful with her advice and responses. I can easily see myself staying with Hamptons for the foreseeable future.
Jacqueline · 14 November 2022
★★★★★ 5/5
TrustpilotDefinitely would recommend.
Our experience with Hamptons has been pleasant. Our letting agent Roni was very friendly and attentive. David, our property manager has been outstanding and we’ve found it very easy to communicate with him efficiently. As we’re both young and it’s our first time letting, all we could suggest is to be initially provided with more information as opposed to having to find out what’s going on at each step.
Olly · 14 November 2022
★★★★★ 5/5
GoogleGreg, Ian and Georgina did a good job in difficult circumstances. I previously had used 2 other estate agents, one up market and one down. Neither produced the goods. Hamptons, on the other hand did all that they said they would and indeed sold my property. At no stage were they pushy or talk me into giving the house away. Good job done by them.
Derek · 22 April 2024
Agent replied · 24 October 2024
Thank you for your wonderful review Derek. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleAn excellent team at Cirencester. We were confident that our sale was in good hands and were kept well informed at every stage of the process. Thank you Ian, Greg and Georgina.
John · 23 April 2023
Agent replied · 24 October 2024
Thank you for the great feedback John. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Cirencester was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
TrustpilotVery Professional and Efficient Management
Hamptons have been managing my property for a long time. It is a difficult property due to various issues. They have been very professional and efficient in all matters. They deliver as promised and I cannot argue with the quality and price of workmanship. I would definitely recommend Gemma Ward and the Hamptons team for management of flats.
Garry · 12 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
