Trusted Agent profile
★★★★★
91 reviews across 3 platforms
5 The Wool Market, Cirencester GL7 2PR
Cannon Estates's Cirencester office at 5 The Wool Market is rated 4.5 out of 5 across 91 reviews on three platforms, including 77 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the Cirencester office, from every platform, shown as written. First names only.
5/5
GoogleI was originally shown the apartment by Phil who was new to Cannons and seemed as enthusiastic about the place as I was. He was extremely helpful in securing the apartment for me and managing the paperwork. Once in, Angela was my contact day to day and sorted any issues that arose with good humour and efficiency. Overall I was extremely impressed with Cannons and would recommend their services to anyone looking to rent or buy in the area.
5/5
GoogleI am glad to say a very big thank you to Kerry Rigby of cannon estate for her amazing help through getting our first property. It was a wonderful experience and I am happy with all services rendered. Thank you once again and I would always recommend you over and over again
Thank you so much for your kind words and glowing review! We’re thrilled to hear that Kerry was able to make your experience of getting your first property so positive. It’s always our goal to provide exceptional service, and we’re … More
5/5
GoogleThe most positive experience becoming a tenant through Cannon Estate, any issues have been resolved straight away. There was a slight issue with the keys and they dealt with it the same day, Angela and Kerry were amazing at finding me my …
Thank you so much for your kind words! It means the world to us that you felt supported every step of the way. We're so pleased we could help you and your son find the right home and make the process a little easier. Angela, Kerry, and the … More
5/5
GoogleSusie @ Cannon Estates has been an absolute pleasure to work with. Buying our new family home was seamless and we are so happy with the choice we have made. Susie went above and beyond to cater for our needs throughout the process, for which we are very grateful. We highly recommend working with Susie and the team at Cannon Estates.
Thank you for such a wonderful review! We're delighted to hear that Susie made the process of buying your new family home so seamless and that you're happy with your choice. Going above and beyond for our clients is what we strive for, and we're grateful for your kind recommendation. It was a pleasure working with you! Liz Cannon
5/5
GoogleI really enjoyed staying at the property, it was a great experience. Phil was incredibly helpful and supportive throughout. Much appreciated for his support. Many thanks for everything to Cannon Lettings and Landlord.
Thank you for your 5 star review, very much appreciated! I am also pleased that you enjoyed your time as a tenant and that Phil was so helpful. Wishing you happiness in your next home. Liz Cannon
5/5
Google** updated ** As an overseas landlord, it was imperitive that the management team I worked with were really on top of everything for me. They have always been great at keeping me updated, sending quarterly property updates and, when needed, organising prompt and good quality repairs to ensure our tenants are safe in their home. Can’t recommend them highly enough. Thank you Update Dec ‘22. We decided to sell out property earlier this year, and as Liz Cannon and her team had managed the property for over 8 years it was only natural we decided to sell through them as well. From the start Liz and her team were proactive with marketing and suggested an open house the first weekend after we’d decided to go to market. This resulted in 3 immediately proceed-able offers. Great ideas, and their support through to completion has been excellent. My recommendation: want to sell your house ? Get Liz and her team on to it for you ⭐️⭐️⭐️⭐️⭐️
Thank you Julie for your 5 stars, much appreciated!
2/5
GoogleFirst time we’ve moved into a property where we’d been handed a paper copy of an inventory and keys at their offices and not at the property we had rented. A few days before check out we had to reach out to them and arrange because we hadn’t heard anything from them. Upon reviewing the inventory when we moved in there were numerous items included/photographed that weren’t at the property, and damages that hadn’t been recorded. It seems unprofessional that a check in inventory had been taken even though the property hadn’t been properly vacated. We’d contacted Cannon to remove items from the inventory, however and upon check out the items were still on the check in inventory and were raised against the check out inventory (which was a lot more thorough than the check in) and we were charged for. When we viewed there was electricity to the shed in which the agent told us the last tenant/landlord used for their freezer and we could use for ours, however when we checked in the electricity had been disconnected. It took some time to connect meaning over Christmas we had a freezer plugged in a bedroom. They conduct six monthly inspections, and on an occasion we weren’t informed ahead of time and they showed up and let themselves in. I called Cannon to let them know. We also had issues with damp in a bedroom leading to mould which we had to deal with for the last few months of our tenancy. This was reported to the agents and had a few contractors come and review however was never sorted.
5/5
GoogleI really recommend cannon estates for anyone who is looking to rent. Phil was super helpful throughout and the whole process was made easy. Whenever we had questions someone always picked up the phone to help. Thank you to the whole team!
2/5
GoogleWould unfortunately not recommend renting a property with this company. They were exceptionally quick at getting us into the property (as it suited them) but the care and consideration for us as clients when we would email with a concern and, property upkeep throughout the tenancy was poor to say the least. There is a far more efficient and friendlier estate agent just around the corner from them.
Dear Miss Clements, after reviewing your tenancy I can see the issues reported, I can see the Landlord was informed, approval was granted to fix these issues and they were done so in a timely manner. I also understand that you were not happy with the deductions from your deposit, after negotiating on your behalf with the Landlord these deductions were reduced and the amount deducted was was a lot less than the Landlord was entitled to receive. We thanked your Landlord on your behalf and assumed you would appreciate this. I’m very sorry that you were unhappy with the service you received from my team and if you would like to contact me directly on either my email Liz@cannon-estates.co.uk or my mobile 07557029021 to discuss further then I would be more than happy. Thank you Liz Cannon
5/5
GoogleMy second time to use Bill at Cannon Estates and working abroad as an expat I was very happy how much Bill was able to help. Buying and selling when you are abroad is a strain at the best of times but I am happy to share that Bill and the team for the second time made this a stress free process. Thanks BillPositiveProfessionalism
Thank you James for your 5* review!
5/5
GoogleEvan Stevenson has been my primary point of contact with Cannon Estates and has proven himself to be enthusiastic, a good communicator and genuinely invested in providing me with the best service he can to sell my property.
5/5
GoogleKerry and Phil were great and helped us with every step of the process! Would 100% recommend.
Hi Libby, Thank you so much for your kind words! We're delighted to hear that Kerry and Phil made the process smooth for you. Wishing you all the best in your new home, … More
5/5
GoogleHaving recently moved into one of Cannons properties, I’ve got to say the team are amazing and so helpful, a huge thanks to Jessie and everyone at Cannons…!
Thank you for your fantastic review, Edward! We’re thrilled to hear that you’ve had such a positive experience moving into your new home. The team are so pleased to have been able to assist you. If you ever need anything, don’t hesitate to reach out, we’re always here to help. Wishing you all the best in your new home! Liz Cannon
5/5
GoogleAmazing team. Especially Susie, Christie and Jess were very attentive and efficient. Helped me find a new flat in very difficult circumstances in no time at all. Couldn't recommend them more.
Thank you for the fantastic review! We're delighted to hear that Susie, Christie, and Jess were able to provide such attentive and efficient service, especially under challenging circumstances. We're so glad we could help you find a new flat quickly, and we truly appreciate your recommendation! Liz Cannon
5/5
GoogleThe team at Cannon Estates have managed the rental and more recent sale of my flat in Cirencester since 2012 and during that time I have been extremely happy with the support and service I have received. During the sale I found Kerry, Suzy and Chloe to be particularly helpful, anything needed was sent over straight away and they were happy to communicate with solicitors, other estate agents and the buyers swiftly on my behalf. I also found their honest & straight forward approach refreshing, it was a pleasure to talk to them. I would highly recommend the team at Cannons for both sales and lettings.
Thank you for sharing your wonderful experience with Cannon Estates. We are thrilled to hear that you have been extremely satisfied with our service over the years. Kerry, Suzy, and Chloe are delighted to know that their efforts during your flat sale were particularly helpful and that their prompt and straightforward communication stood out to you. It’s fantastic to hear that you found our approach refreshing. Your recommendation for our sales and lettings services means a lot to us. We appreciate your continued trust and support.
5/5
GoogleWe dealt with the whole team at Cannons, all of whom really worked hard to support is with securing the property and making sure everything went smoothly. Also liked the workflow system used to keep us up-to-date with each stage of the process. Couldn't have asked for a better agent to look after us - would highly recommend.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with the whole team at Cannons. It means a lot to us that you felt supported throughout the process and found our workflow system helpful … More
5/5
GoogleCannot recommend Cannon Estates enough, we have known the awesome team for a number of years and they have always been extremely professional throughout. Special big thanks to Bill for his commitment, persistence and expertise, always going above and beyond without any hesitation in challenging times. If you want to buy or sell your house, suggest you give Bill a call.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Stuart for a great review it’s really appreciated! I really believe we have a great team here at Cannon Estates loving what they do. Bill is an amazing property consultant and has proven himself time after time.
5/5
GoogleAbsolutely fantastic service from Canon Estates, one very special star member of the team i have to mention is Jessie Parkes, she is brilliant 👍 thanks Jessie …
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with Cannon Estates. Jessie Parkes is indeed a valuable member of our team, and we're glad she could assist you so well. Your kind words mean a lot to us, and we look forward to helping you again in the future! Liz Cannon
5/5
GoogleThey will take good care of you and are really nice definitely would recommend to my friends if they are starting to look for places. Phil was very helpful.
5/5
GoogleBill and the team were absolutely amazing! They did everything they could to ensure a stress free sale, from start to finish. A breath of fresh air having experienced a number of other agents in the local area over the past couple of years. Cannon Estates come very highly recommended!PositiveResponsiveness, Quality, Professionalism
Hi Chris, thank you for your 5* review and your recommendation, really appreciate it!
1/5
Google1) Mixed up the dates of the house revision, the guy came without a warning with the keys, when we were about to leave had all of our stuff at home and the dog which could have escape the house. Total humiliation from the agency side …
Hi Yurii, Thank you for your feedback. We're sorry to hear about your concerns. The visit you mentioned was a routine 6-month property inspection, arranged by us and … More
5/5
GoogleGreat service/ communication from start to finish, can’t recommend cannon enough! Angela is great at her job and always a pleasure to speak with. Overall a great professional team.
5/5
GoogleThank you to Bill and the team at Cannon for selling our house so quickly and also finding us a suitable rental property. They always responded promptly to queries and kept in contact. A great professional team, friendly and approachable. Thank you for all your hard work.PositiveProfessionalism
Hi Carly, Thank you for your 5* review!
5/5
GoogleI recently had an issue with the shower in my property, where the shower suddenly stopped working. I reached out to Cannon Estate, and I was very impressed with their swift and professional response. Chole contacted a plumber within one day for a repair to be carried out promptly. I greatly appreciated it and thanks for their excellent service and attentiveness.
Thank you for taking the time to share your experience! We’re so pleased to hear that the team were able to resolve the issue with your shower quickly and efficiently. Providing prompt and professional service is always our priority, and it’s wonderful to know we met your expectations. If you ever need assistance again, we’re always here to help! Liz Cannon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cannon Estates's Cirencester office has 91 reviews across three platforms: 77 on Google, 9 on Facebook, 5 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Cannon Estates Cirencester is rated 4.5 out of 5 across all 91 reviews, and 4.7 out of 5 on Google from 77 reviews, checked 9 October 2026.
Cannon Estates Cirencester, 5 The Wool Market, Cirencester GL7 2PR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
