Trusted Agent profile · Chorlton
Verified
★★★★★
475 reviews across 1 platform
430 Barlow Moor Road, Chorlton, M21 8AD
JP & Brimelow's office in Chorlton, at 430 Barlow Moor Road, is rated 4.7 out of 5 across 475 reviews on 1 platform, including 475 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
Send JP & Brimelow Chorlton & Didsbury a message.
The Trusted Agent 2026 results for JP & Brimelow, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Chorlton office, from every platform, shown as written. First names only.
5/5
GoogleGood to work with so far. Just wanted to personally shout out to Xavier who went above and beyond for us and really helped us out in a difficult situation for a viewing. Great guy to work with.
Hi Ciaran, that’s so great to hear, and we’re delighted Xavier was able to step in and help! Thank you for taking the time to share your feedback. Kind regards, Eddie
5/5
GoogleHighly recommend if you are looking to sell your home. Charlotte was a great help and very proactive with keeping on top of things and Jodie was very helpful at the end. Thanks for all that you did.
We’re really grateful for your support and recommendation Robert! And It’s great to hear Charlotte and Jodie were able to support you through the process. Thank you taking the time to leave such a positive review. Best wishes, Eddie
5/5
GoogleRyan provided me with a realistic valuation of my home. He was polite and courteous. He was very professional. Thank you Ryan
Hi Tracey, that’s great to hear and your comments have been passed on to Ryan! Kind regards, Eddie
5/5
GoogleFair to say that without the input of Carole and team at Brimelow, the chain we were involved in may well have collapsed during a lengthy process that was extremely frustrating for all involved. The Brimelow team managed to keep the process going despite the issues being caused by others in the chain. Very glad they were on our side.
Dear Phil, Thank you so much for your kind words. We’re delighted to hear that Carole and … More
5/5
GoogleWe had a fantastic experience working with Charlotte as our direct contact. From start to finish, she kept us consistently informed and always made sure we knew what was happening at every stage of the process. Charlotte was incredibly …
Hi Amy, apologies it’s taken so long to reply. This is amazing to hear, thanks for getting in touch and your comments have been passed to all of the team. Best wishes, Eddie
5/5
GoogleWe bought a house in Chorlton that was listed by JP & Brimelow. Although in the past we've found other estate agents to be difficult as a buyer / renter, that was never the case with JP. They were clear and honest around the bidding process and Charlotte in particular was really helpful once our offer was accepted up until completion. We would certainly use them in the future.
Hi Tom, That’s great to hear, and it really is the biggest compliment to know that you’d be happy to recommend us. Wishing you all the very best in your new home. Kind regards, Eddie
5/5
GoogleI am currently selling my apartment and have chosen to use JP & Brimelow as I also hope to buy my next home through them. So far I've been having an excellent experience throughout the whole process and look forward to working with JP & Brimelow through to completion. Now that the apartment is on the market I'd like to take this opportunity to thank everybody who has assisted so far. Ryan - excellent initial meeting to value the property and really took time to explain the processes well and also understand my needs moving forward. Katie/Lauren/Catherine - have all been super responsive, professional and always helpful at each stage of the marketing process. Everything has always been made very clear and easy to understand. Conor - has taken some wonderful photos and created a lovely video really helping to show the apartment at its absolute best. Thank you team - your service has been first rate so far!
Hi Ian, it’s a real pleasure to read this as I know that the team genuinely put everything into what they do. I will ensure all of your comments are individually passed on and can’t thank you enough for taking the time to provide such fantastic feedback. Best wishes, Eddie
5/5
GoogleI viewed a property in Willaston with Sharon today. Sharon was very knowledgeable about the property and I feel all my questions were answered. I'd say the most responsive agent I have met so far when viewing houses in the area.
Thank you Paul, what lovely feedback! We will make sure your kind comments are passed over to Sharon and we look forward to helping you further with your hunt for that perfect property.
5/5
GoogleThank you so much for all your help with us buying our new house! Charlotte was super responsive and really helpful throughout the whole process. We would really recommend JP Brimelow and the package they gave us once we got the new keys was a really nice touch! Thank you again
Thank you so much for your lovely review and kind words. We’re delighted to hear that Charlotte was so responsive and helpful throughout your purchase she’ll be thrilled to know her support made a difference. … More
5/5
GoogleWe have found JP Brimelow to be amazing in our selling process. Ryan's advice with the value, Connor and Harry's photos and Katie in the office have all been exceptional. Would definitely recommend. Plus, I chatted to a couple of the staff in 99 reasons and they mentioned that JPB do a fair bit for local businesses too: promo videos and advertising.
Hi Kieran, that’s amazing to hear and all of your feedback has been gratefully received by the team. Thank you or getting in touch! Kind regards, Eddie
5/5
GoogleReally helpful and straightforward! Charlotte, who was our point of contact, and Jodie were always on hand to offer quick speedy responses. We started our process in September and we managed to complete in January. We would recommend JP & Brimelow to everyone.
Thank you so much for your thoughtful review and for recommending JP & Brimelow, that truly means a lot to us. … More
5/5
GoogleAbsolutely fantastic from start to finish. They kept us informed all the way through and responded very quickly to any questions we had. A big thank you to Charlotte - you were amazing.
Thank you for your kind words Zakira. We really appreciate you taking the time to leave a review. We’re so pleased to hear you felt supported and well informed throughout the process, and that the team were quick to respond whenever you needed us. Communication is something we pride ourselves on, so it’s great to know that came across. A special thank you for mentioning Charlotte, I’ll be sure to pass on your lovely feedback to her. Wishing you all the very best moving forward, and thank you again for choosing JP & Brimelow. Cheers, Eddie
5/5
GoogleEddie met us personally and showcased the house beautifully with an excellent media team. Carole was very helpful during the sale itself. We were very happy with all aspects of Brimelow's service - thank you.
Thank you so much for your kind review and it’s really appreciated. It was a pleasure meeting you, and I’m delighted to hear you were happy with how … More
1/5
GoogleI wouldn't recommend JP Brimlow in Chorlton. I found them to be unprofessional and for a paid service - I have genuinely never had such a poor experience with an estate agent. We were strongly advised to go with a buyer's offer, because her finances were incredibly secure. A completion date was agreed, however the buyer didn't have a mortgage in place. The sale was agreed in February and after delays and then the completion date falling through we moved at the end of August. During this time we had limited communication, we had to continuously chase for updates. We received more information from our vendor’s sale team. We were forwarded our buyers emails, instead of any professional reassurance - our buyer was clearly very stressed, we could have been shielded from this, as we also felt stressed. We complained twice - the first time Danny replied telling us to back off, a rude and unprofessional response in the circumstances. A second email to Danny and Eddie was ignored - which just said it all at the time. They have a complaints procedure which the management doesn't follow. We were moving out of Manchester with a school age child - to not have a sense of this sale being urgently pushed through (we didn't) caused lots of problems. At one point our sellers were advised to pull out due to the delay and lack of clarity, but even their estate agent couldn't get through to anyone and she was stonewalled. I'm surprised by this, looking at all the good reviews and I think this is a huge shame. I get the feeling things are going well in the sale of your home - these guys are great to work with and will highly complement themselves on this. You can feel the defensiveness or the sheer lack of response when you call out unprofessionalism. You are not faced with a customer first approach if you are trying to complain. Some of what happened with the sale couldn't have been prevented - buying a house in this country is difficult. Although I'm not sure how a completion date can be agreed with all parties without all the proper financial checks. But for an agency that claims to be enthusiastic, who the experts and who put the customer first, I didn't experience this, maybe if I was selling a more expensive house, I would have received the top tier service. I regret choosing them - please look at other agents when selling your house.
Hi Jenny, Firstly I would like to thank you for taking the time to write an honest review, I’m genuinely sorry to read this but most importantly would like to sincerely apologise for your experience. We also acknowledge that the selling process can be complex and stressful however there is simply no excuse for poor communication and customer service and I can assure you that we have already reviewed all of your comments in detail and intend to learn from our mistakes. Best wishes Eddie, JP & Brimelow Estate Agents Barlow Moor Road Chorlton
5/5
GoogleJP & Brimelow have been brilliant. From start to finished we felt supported by a professional and experienced team. This was our first sell and purchase transaction, the team made it seamless. Special mention to Charlotte who went the extra …
Thank you so much for your wonderful review Ruth. We’re absolutely delighted to hear that you felt supported throughout your first sell and purchase it’s great to know the process felt seamless for you. … More
5/5
GoogleI’ve had the pleasure of dealing with Eddie and his team at JP & Brimelow through both buying and selling a property, and every experience has been exceptional. Their professionalism, communication, and genuine care set them apart, nothing …
Thank you so much for such a generous and thoughtful review. We’re delighted to hear that your experiences and the wider JP & Brimelow team for both buying and selling have been consistently exceptional. … More
5/5
GoogleWhilst purchasing a home is stressful, the lovely staff at Jame du Pavey made it less so. All the staff in the office were great especially Sophie Cain who was the main contact, Simon and Sharon who showed me around the property on the …
Congratulations on your purchase Mary! We hope that you settle in well and of course you know where we are if you ever need any property related advice in the future. Thank you for your kind comments above and inviting us along with your purchase
5/5
GoogleExcellent service from JP & Brimelow from start to finish. From the initial valuation through to the photography, marketing and final completion, everything was handled professionally and efficiently. Communication was first class throughout and we were extremely pleased with the service we received. We would have no hesitation in recommending JP & Brimelow.
Hi James, it’s our pleasure and we stand by the fact that during what can often be a complex process, communication is key! Best wishes and many thanks for taking the time to review. Kind regards Eddie
5/5
GoogleEddie is incredibly generous with his advice and has helped us to understand exactly what we need to do to market our property as effectively as possible. Can't thank him enough.
Thank you so much for your kind words Mark! It’s been an absolute pleasure working with you and helping you position your … More
5/5
GoogleWe recently purchased our first home with JP & Brimelow. Our completion time took around 3 months and the team were fantastic and incredibly helpful. Special mentions to Carole and Yvonne, however everyone we met on various viewings and spoke to on the phone were amazing. Couldn’t recommend more and wishing them all the best.
Thanks for your lovely words Austin, we appreciate it. Your recommendation is the biggest compliment we could receive! Best wishes, Eddie
5/5
GoogleTalking to Ryan is like chatting to an old friend -he has great people skils.. I felt listened to. He 'gets it' and doesnt try to force any advice. Thanks for all your help, Ryan.
Thank you so much for such a lovely review. We’re delighted to hear how comfortable and supported you felt speaking with … More
5/5
GoogleThe team were great in getting my flat sold. Very professional and organised. Charlotte was fantastic and really patient: thanks guys!
Hi Deborah, we really appreciate your lovely review, thank you! It was a pleasure helping you with your sale, and we’ll make sure Charlotte receives your kind comments. Best wishes, Eddie
5/5
GoogleA massive thank you to the whole team! Recently purchased as a flat as a first time buyer through JP&Brimelow. Everyone I met with throughout the process was friendly and helpful. A special shout-out to Charlotte from the progression team who was patient and positive when explaining things to me to. Plus, they sponsor the best football team: c'mon West!
Congratulations Lily, we hope you are settled and happy in your new flat! Thanks so much for getting in touch, super proud of our team and of course our amazing Charlotte. Kind regards (and C’mon West!!), Eddie
5/5
GoogleWe have worked with JP Brimelow on and off for the last three years. What could have been a nightmare was made so much easier, thanks to Eddie, Carole and the wider team. They were so helpful and patient as a number of chains collapsed …
Hi Rachel, it was our absolute pleasure assisting you through the process and we are delighted to read this review. With warm regards, and congratulations again on your new home, Eddie
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Yes. In The Trusted Agent 2026 awards: JP & Brimelow, Chorlton won Gold.
Send JP & Brimelow Chorlton & Didsbury a message.
