Trusted Agent profile · Chester

Savills New Homes Chester reviews

4.1

★★★★★ Great

1,766 reviews across 2 platforms

22 Heritage Court, Lower Bridge Street, Chester, CH1 1RD

Savills New Homes's office in Chester, at 22 Heritage Court, is rated 4.1 out of 5 across 1,766 reviews on two platforms, including 48 Google reviews rated 4.8.

Google logo

4.8 / 5

48

Reviews on Google

This office

Trustpilot logo

1,718

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Trustpilot

I moved with Savills and found the …

I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.

Thaisa · 20 November 2017

5/5

Trustpilot

Great service from a professional and…

Great service from a professional and polite team

Adrian · 9 June 2023

5/5

Trustpilot

The staff always helpful

The staff at Savills Henley-on-Thames are always very helpful and courteous. I was always kept informed about the sale of my property.

Erica · 14 October 2021

5/5

Google

Excellent experience dealing with Pauline Kay from Chester. Highly professional and readily available to help with any concerns or questions. Excellent knowledge of the local property market. Highly recommended.

Neil · 13 June 2018

1/5

Trustpilot

Toxic environment

Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.

Caroline · 9 October 2020

1/5

Trustpilot

Stop sending me spam in the mail

Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.

GDS · 10 January 2020

5/5

Trustpilot

The Best Agency

Lorena · 12 February 2026

Agent replied · 25 February 2026

Thank you for taking the time to review our service, Lorena - feedback is always incredibly helpful. I’m delighted that we continue to meet your expectations.

5/5

Trustpilot

Brilliant

they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them

James · 20 May 2014

1/5

Trustpilot

Time waster

Time waster, lot of Ghost properties seem their business is just collect information from buyers

MrA · 28 January 2020

5/5

Google

A quick and efficient sale, high quality personal service.

Ian · 13 June 2018

5/5

Google

Fantastic service from start to finish

Alison · 13 June 2019

5/5

Trustpilot

great

am happy, very fast agency....hmmmmm. super decent

Tracy · 5 September 2014

5/5

Trustpilot

Very attentive

CM · 25 March 2025

5/5

Trustpilot

Ritesh is very welcoming, approachable and empathetic.

Rating only, no written review.

Liana · 19 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Liana - feedback is always incredibly helpful.I’m delighted that we meet your expectations.

5/5

Trustpilot

The whole experience was very good

Rating only, no written review.

Justine · 30 August 2024

Agent replied · 25 October 2024

Thank you so much for your review, Justine. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Great service right through to the end.

Rating only, no written review.

Ant · 14 August 2024

Agent replied · 24 August 2024

Thank you for taking the time to review our service, Ant - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Kitty Halley was excellent!

Rating only, no written review.

OSSIE · 12 June 2024

Agent replied · 24 August 2024

Thank you for taking the time to review our service, Ossie - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

The Best place to work

Rating only, no written review.

Gary · 27 March 2024

5/5

Trustpilot

Great service!

Rating only, no written review.

Oliver · 2 September 2023

1/5

Trustpilot

Very bad customer service!!!!

Rating only, no written review.

Adeli · 27 July 2023

Agent replied · 11 June 2024

Hi Adeli, we are sorry to hear you have received poor customer service and would like to find out more. Could you please email further detail to socialmedia@savills.com so we can investigate?

5/5

Trustpilot

Olivia Hill is a true gem!

Rating only, no written review.

IP · 3 March 2023

Agent replied · 11 June 2024

Thank you for your review! Regards,Olivia

5/5

Trustpilot

Extremely professional

Rating only, no written review.

David · 7 November 2022

Agent replied · 11 June 2024

Thank you for leaving a review, David - much appreciated!

5/5

Trustpilot

Great service and professionalism

Rating only, no written review.

Kalyan · 13 January 2022

Agent replied · 11 June 2024

Thank you for your lovely feedback. We take great pride in offering excellent service and are glad that we were able to assist you. Regards,The Savills Team

5/5

Trustpilot

Best possible service and support.

Rating only, no written review.

J · 1 September 2021

Agent replied · 11 June 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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