Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t recommend Ian and Sam more highly. Consistently professional, clear thinking and immensely helpful with all the practicalities and difficulties of selling a home, always shiwing a genuine kindness and understanding of all the processes involved. Very impressed and grateful to have sold my house through them rather than a high street agent. Excellent.
Fiona · 27 March 2023
Agent replied · 26 August 2024
Thank you Fiona it was an absolute pleasure working with you.
★★★★★ 5/5
GoogleI've known of Ian Hart for many years and have recommended him to several clients in the past, and having now worked with him personally, I’m very glad I did.
Ian recently brokered the sale of the lettings arm of my business, and I couldn’t be happier with how he handled it. His professionalism, discretion, and calm guidance throughout the process were exactly what was needed. He ensured everything progressed smoothly, and his advice was consistently spot-on.
To be clear, this was the sale of our lettings department only, Keystone continues to operate as normal on the estate agency and mortgage side, and this move allows us to focus our full energy there.
I’d have no hesitation in recommending Ian to anyone considering the sale of all or part of their business. A truly first-class service.
Ben · 24 July 2025
★★★★★ 5/5
GoogleWe had our business & residential units for sale with Ian Hart, and he was amazing! Any issues raised were dealt with so quickly, we were constantly kept informed, and Ian went above and beyond for us. I would not want anyone else looking after us.
Fiona · 27 March 2023
Agent replied · 26 August 2024
Thank you for your lovely comments it was a pleasure to act for you.
★★★★★ 5/5
FacebookIan guided us through an incredibly stressful business sale, making sure we understood every step of the process and reassured us whenever we needed it. He was always available at the end of the phone to explain every step of the sale. We are so glad we chose to sell our business through Hart & Co. Very highly recommended!
Natalie · 24 June 2019
Agent replied · 23 August 2025
Thank you Natalie for the fantastic feedback.
★★★★★ 5/5
FacebookIan sold my house for me and did a fantastic job. When one buyer pulled out due to their house sale falling through he found another buyer within 2 weeks and negotiated to achieve a sale close to the asking price. I have also recommended him professionally and have always had positive feedback.
Paul · 18 June 2019
Agent replied · 22 October 2025
Thank you Paul for your great feedback.
★★★★★ 5/5
GoogleAs we were selling at distance and the property was vacant this could have been very stressful and complicated. Ian really made it painless and was a genuine pleasure to deal with keeping us informed and dealing with any issues that came up quickly and efficiently. Would say they are in danger of giving estate agents a good name.
Mark · 27 March 2020
★★★★★ 1/5
GoogleHart handled the sale of a lease on a business for us, complete lack of communication with ourselves and purchaser, dreadful service.
Paul · 26 March 2024
★★★★★ 5/5
GoogleVery good agent in our house transaction. Handled viewings and negotiations very professionally.
Myles · 28 March 2017
★★★★★ 1/5
FacebookDreadful service and no aplology
Paul · 11 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Energy · 28 March 2018
★★★★★ 5/5
GoogleRating only, no written review.
Sam · 28 March 2018
★★★★★ 1/5
GoogleRating only, no written review.
Kyriacos · 29 March 2012
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.