Trusted Agent profile · Chester
★★★★★
1,077 reviews across 2 platforms
Clifton Drive, Chester, CH1 4LG
Part of Anwyl Homes, see every office.
Anwyl Homes's office in Chester, at Clifton Drive, is rated 4.6 out of 5 across 1,077 reviews on two platforms, including 10 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Anwyl Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
Every review we hold for the Chester office, from every platform, shown as written. First names only.
5/5
TrustpilotJosh Hough & Chris Appleton
We had a great experience with Josh Hough & Chris Appleton on 03/11/23 at Alexandra gardens. They were completing several snags for us and did a really good job. They're always incredibly efficient, we can't thank them enough!
Hi Charlotte, thank you for your review, the Customer Service team really appreciate your lovely comments, thank you.
5/5
TrustpilotAbsolutely fallen in love with Anwyl…
Absolutely fallen in love with Anwyl homes, I have been to a number of builders but the sales lady was so lovely and helpful and I can’t believe how much is included against what other builders are offering. I am waiting for the next 3 bed to be released and then I will be reserving for sure ! Can’t wait
Hi Millie, thank you for your lovely review. We look forward to welcoming you as one of our homeowners very soon!
5/5
TrustpilotRattling doors
Super efficient and a handy hint on what to do with rattling doors if happens again in the future.
Thank you Nigel
5/5
TrustpilotRefitting of en-suite doorstop
Lee arrived on time and completed the job in a timely and professional manner. Thank you
5/5
TrustpilotHad Richard Nelson round for some work…
Had Richard Nelson round for some work on the staircase. Excellent job, polite and cleaned up after himself. Highly recommend.
Thank you Dan
5/5
TrustpilotSnag list
Paul Higham visited. Very professional and helpful in his advice about the issues at hand. Sorted them on time. Good listener and punctual.
Thank you!
5/5
TrustpilotVery Happy
I’m renting a property on the Mill Green development and after a few teething issues I’m very happy, Nathan (site manager) has been amazing and always very prompt with fixing any problems. I would recommend 100%
Hi Kendal, thank you for your review about our Mill Green development and specifically the support you have had from Nathan, thanks again.
5/5
TrustpilotGreat job, quick and easy to talk too
Lee Ashworth - attended our house to fix a section of skirting board and paintwork. Did an excellent job and even spotted something that could be improved on the fitting of the door and helped to improve.
Hi Craig, thank you for taking the time to leave this review about Lee, it is appreciated.
5/5
TrustpilotPaul Higham (Technician) is absolutely…
Paul Higham (Technician) is absolutely fantastic. He has attended the property to fix a couple of things and on both occasions was super friendly, professional and helpful. Just a genuinely nice guy that knows his stuff, which is what you want when you have people come into your home.
Hi Sacha, thank you for you lovely review about Paul, we have passed your kind comments on to him. Our team love to hear positive feedback, thank you!
4/5
TrustpilotGreat team at Winnington Place!
I'm in the process of buying my forever home at Winnington Place, Northwich and can't thank the team enough for their help with everything! This is my first new build buying experience and Marie, Kelly and Phil have all given me support and help every step of the way so far. Just wish my completion date would hurry up!!
Hi Louise, Thank you for your lovely review, we will pass this on to our team at Winnington Place to let them know how happy you are! Our team work very hard to make the process of buying a new home as easy as they can, so they'll be really pleased to hear your comments. Hopefully we are welcoming you as one of our homeowners very soon!
5/5
TrustpilotGreat customer service from Sophie
Great customer service from Sophie! kept in touch with me, and organised
5/5
TrustpilotGreat service
Peter Giddins came to paint and patch up a leak we had. Did a fantastic job, very professional and left it looking brand new.
Thanks Ashley!
5/5
TrustpilotExcellent service!
Lee came today to sort the cracks on my stairs, not only has he has done an amazing job but he also noticed a problem with my front door that he fixed there and then.I am more than impressed with the service that I have received, Thank you.
Hi Hannah, thank you for your review, it's lovely to see that you were impressed with the service, we work hard to provide a great service for our homeowners, thank you!
5/5
TrustpilotChris and Paul did a fantastic job…
Chris and Paul did a fantastic job sorting out the cupboard doors in our kitchen
5/5
TrustpilotLoft door replacement Victoria Mills
Tony Murray very polite and did excellent job replacing loft access door
1/5
TrustpilotI've not reviewed so how has this appeared?!
I haven't reviewed Anwyl then I get an email to say I have? I can give a review but it's not going to be pretty...
Thanks Mike!Edit: We think you must have completed a review in June about one of our Customer Service Technicians, hope that helps? If there is anything you aren't happy with please don't hesitate to get in touch with Customer Services via the webform on our website or by calling 03300 244955.
5/5
TrustpilotBought our beautiful home last April…
Bought our beautiful home last April and absolutely love it!! Steph and Sam at the site help us from start to finish and can’t thank them enough they have been very professional and helpful nothing is to much trouble for them. Great team!!! Would definitely recommend Anwyl Homes. Thank you
Hi Nicky, thank you for your lovely review, we have passed your comments on to the team at our Priory Gardens development and we know they will really appreciate your feedback - thankyou!
5/5
TrustpilotEnsuite door fixed
Josh Hough fixed out ensuite door recently. He was punctual and the monend he looked at the door he knew what needed doing. He then fixed the door in under 10 minutes which was lovely. Very professional.
5/5
TrustpilotAll good
All good. Purchased house on fairways. Sales team were great and Gaz the site manager was amazing
Thanks!
5/5
TrustpilotAnwyl homes sales team were amazing…
Anwyl homes sales team were amazing from the beginning. Clear communication & very helpful. We worked mostly with Jason - he was wonderful
Hi, thank you for this great feedback, specifically about Jason, we have passed your comments to him, thanks again.
5/5
TrustpilotImpressive work completed.
Two technicians attended today and replaced our faulty front door lock. We found them to be friendly, courteous and very professional. They quickly diagnosed the problem and the job was completed within 10 mins. Impressive work.
Thank you!
5/5
TrustpilotDelighted with our new Anwyl Hone
We moved into our Anwyl home in February, very happy with the friendly sales staff and site manager, no job was too much trouble and excellent communication. We are now very happy and settled in our new home. Sally and Andy Clay
Hi Andy, thank you for your review and great to read how helpful the sales and site teams were!
5/5
TrustpilotAfter sale repairs
Lee Reynolds (Customer Service Technician) did a superb job of fixing several snagging issues of a high standard. He was polite, friendly and tidy and did it all with a smile on his face. Thank you. Sue
Thanks Sue!
5/5
TrustpilotCustomer service technicians
Customer service techs added to carry out minor remedial works. Rich and Paul attended promptly and carried out the work.They were professional and both very clean workers. Good service from both.
Hi, thank you for this feedback about Rich and Paul, they both really appreciated it. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Anwyl Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester.
