Trusted Agent profile · Chester-le-Street

Reeds Rains Chester le Street reviews

3.8

★★★★★ Good

2,203 reviews across 2 platforms

Bridge End Chambers, Chester Le Street, DH3 3QY, Chester-le-Street, DH3 3QY

Part of Your Move & Reeds Rains National Home Move, see every office.

Reeds Rains's office in Chester-le-Street, at Bridge End Chambers, is rated 3.8 out of 5 across 2,203 reviews on two platforms, including 246 Google reviews rated 4.8.

Google logo

4.8 / 5

246

Reviews on Google

This office

Trustpilot logo

1,957

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chester-le-Street office, from every platform, shown as written. First names only.

1/5

Trustpilot

Lazy and useless will never use again .

Rating only, no written review.

Tracy · 17 December 2021

Agent replied · 28 December 2024

Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains

5/5

Google

Rating only, no written review.

Lauren · 26 October 2021

Agent replied · 25 October 2024

Thank you for the 5* review Lauren, it's greatly appreciated. I'm so glad we were able to find you a perfect rental property & hope you're settling into your new home well. Best Wishes, Nicole & the team.

5/5

Google

Rating only, no written review.

Francis · 26 October 2021

Agent replied · 25 October 2024

Thank you for the 5* review Francis, it's greatly appreciated. Kind regards, The team at reeds rains Chester Le Street

5/5

Google

Rating only, no written review.

George · 26 October 2021

Agent replied · 25 October 2024

Thank you for the 5* review its very much appreciated. From all the team at Reeds Rains Chester le Street

5/5

Google

Rating only, no written review.

Angela · 26 October 2021

Agent replied · 25 October 2024

Many thanks for your review Angela, it's greatly appreciated. We look forward to getting you moved into your new home, I have no doubt you'll be very happy there. Best wishes Vicki & the team.

5/5

Google

Rating only, no written review.

Richard · 26 October 2021

Agent replied · 25 October 2024

Thank you for your 5* review Richard It's a pleasure working with you! Many thanks Nicole, Mark, Janet & Vicki.

5/5

Google

Rating only, no written review.

Jack · 26 October 2021

Agent replied · 25 October 2024

Thank you for the review Jack we really appreciate it! Kind regards, Nicole

5/5

Google

Rating only, no written review.

Rachel · 26 October 2021

Agent replied · 25 October 2024

Morning Rachel Thank you for your 5* review. We hope you got settled into you new home, if we can be of any assistance in the future please dont hesitate to contact us. Janet and the rest of the team

5/5

Google

Rating only, no written review.

Tom · 26 October 2021

Agent replied · 25 October 2024

Thank you for 5* the review Tom

5/5

Google

Rating only, no written review.

Sophie · 26 October 2021

Agent replied · 25 October 2024

Thank you for 5* the review Sophie

1/5

Trustpilot

Awful awful letting agent.

Rating only, no written review.

Bev · 29 September 2021

1/5

Trustpilot

dont use them no help

Rating only, no written review.

David · 4 August 2021

Agent replied · 28 December 2024

Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service and customer care

Rating only, no written review.

Ms · 3 June 2021

5/5

Trustpilot

Works well on my behalf.

Rating only, no written review.

Mr · 3 June 2021

1/5

Trustpilot

Not recommend .

Rating only, no written review.

Hunter · 8 March 2021

Agent replied · 28 December 2024

Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains

5/5

Trustpilot

Excellent service

Rating only, no written review.

Josh · 25 February 2021

5/5

Trustpilot

excellent and very professional

Rating only, no written review.

Customer · 24 February 2021

3/5

Google

Rating only, no written review.

STEVE · 26 October 2020

3/5

Google

Rating only, no written review.

Lee · 26 October 2020

4/5

Google

Rating only, no written review.

Liam · 26 October 2020

5/5

Google

Rating only, no written review.

Tom · 26 October 2020

Agent replied · 25 October 2024

Thank you for the 5* review Tom. it was a pleasure helping you find a new home. Best wishes Vicki

5/5

Google

Rating only, no written review.

Dave · 26 October 2020

Agent replied · 25 October 2024

Thank you for the 5* Review Dave. So pleased we were able to help secure your new rental property, wishing you all the best in your new home. Many Thanks Janet.

5/5

Google

Rating only, no written review.

Lynsey · 26 October 2020

5/5

Google

Brilliant food x

Chris · 26 October 2020

Agent replied · 25 October 2024

Hi Chris, Thank you for the 5* review. Whilst we would love to take credit for the brilliant food i'm afraid we can't. Janet is a great cook but never shares food, Mark has a strict diet of smashed avocado & i wouldn't recommend eating anything Nicole or Vicky cook. We are very good at selling and letting properties so if you do ever need assistance with that please don't hesitate to get in touch. Happy Eating, Reeds Rains Chester-le-street.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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