3/5
overall ok but consumer serviceβ¦
Dartford Branch - overall ok but consumer service experience pretty poor. Like they are constantly in a hurry and you feel more like an obstacle to them rather than a client.

Trusted Agent profile Β· Chester-le-Street
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2,212 reviews across 2 platforms
Bridge End Chambers, Chester Le Street, DH3 3QY, Chester-le-Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester-le-Street, at Bridge End Chambers, is rated 3.8 out of 5 across 2,212 reviews on two platforms, including 247 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Reeds Rains Chester le Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester-le-Street.
Every review we hold for the Chester-le-Street office, from every platform, shown as written. First names only.
3/5
overall ok but consumer serviceβ¦
Dartford Branch - overall ok but consumer service experience pretty poor. Like they are constantly in a hurry and you feel more like an obstacle to them rather than a client.
5/5
Very friendly and happy so glad I wentβ¦
Very friendly and happy so glad I went with them
5/5
Great service
Great communication. Good valuation and accepted an offer above asking price. Very happy with the service.
5/5
Great persistence and service
Donna, Alison and Rebecca at Bamber Bridge have done an excellent job in securing our sale, despite challenges with the buyers solicitors throughout...!
3/5
More interested in sale but very niceβ¦
More interested in sale but very nice people
5/5
The representative I dealt with whenβ¦
The representative I dealt with when buying my new home was very friendly and really helpful
5/5
Strong recommendation to the team in Salford Quays branch
I have been dealing with Amber Tildesley in Salford Quay branches for the property management. She is highly professional and very helpful in sorting our variants issues. Strongly recommended.
5/5
After considering three other estate β¦
After considering three other estate agents,we are glad we picked Reeds Rains of Little Sutton.We sold the house within a week.The staff were very helpful and guided me through the sale.First class.
1/5
This company is a letting disaster forβ¦
This company is a letting disaster for the Landlord!
1/5
AVOID!!
AVOID!!! RAJ FROM NOTTINGHAM BRANCH IS A HUNGRY SCAMMER. OVERCHARGES AND FAKE CHARGES. FAULTS IN FLAT TOOK MONTHS TO ADDRESS. FLAT WAS FILTHY WHEN MOVED IN. WORST SALESPERSON/SCAM ARTIST ENCOUNTER.
5/5
Fantastic service π very friendly andβ¦
Fantastic service π very friendly and professional highly recommended π
5/5
They made everything so easy
They made everything so easy, they are both professional and friendly.
5/5
Excellent company would highlyβ¦
Excellent company would highly recommend took all the stress away from us handled very professionally
5/5
Very helpful
Very helpful and always on hand if needed any information.
5/5
I have purchased two houses usingβ¦
I have purchased two houses using ReedsRains over the years and I found their service to be very efficient and helpful throughout the whole sales process.
1/5
Incompetent and unprofessional Lettings agency
Incompetent and unprofessional Lettings agency. Our checkout process was riddled with hidden costs. The agent in charge (who I'd been in contact via email) was unprofessional and uncommunicative. Avoid if possible.
5/5
5 stars
James and Arthur at the crossgates branch were super helpful and made the whole process smooth for us
5/5
Brian
Satisfied with the way Reeds Rains are handling the sale
1/5
Complete rubbish
Complete rubbish. I'd go into detail but I'm that angry with this lot, it doesn't warrant my time. Use at your own risk that's all I'm saying.
5/5
Very helpful
Very helpful, very friendly, very thorough
1/5
Only giving one star because you can'tβ¦
Only giving one star because you can't give -1 star!! Awful awful customer service - from ex rental customer, never again will I use them!
5/5
5* service
Great advice and service from Rachel at the Pemberton Branch. Rented my property out within a week, excellent customer service!
4/5
Friendly and proactive team
Friendly and proactive team. Swift service.
5/5
Alaysha at the Hazel Grove branch hasβ¦
Alaysha at the Hazel Grove branch has been very helpful. She is a credit to your team.
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Tell us what you need and we'll put you in touch. Reeds Rains Chester le Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester-le-Street.