Trusted Agent profile · Chester Le Street

Reeds Rains Chester Le Street reviews

3.8

★★★★★ Good

2,181 reviews across 2 platforms

Bridge End Chambers Front Street, Chester Le Street, DH3 3QY

Part of Your Move & Reeds Rains National Home Move, see every office.

Reeds Rains's office in Chester Le Street, at Bridge End Chambers Front Street, is rated 3.8 out of 5 across 2,181 reviews on two platforms, including 237 Google reviews rated 4.8.

Google logo

4.8 / 5

237

Reviews on Google

This office

Trustpilot logo

1,944

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.

1/5

Trustpilot

Unprofessional

Sebahat · 4 December 2024

Agent replied · 26 December 2024

Sorry you we have not met your expectations in our service. We aim for all our staff to be professional and exceptional at all times.

5/5

Trustpilot

Very Friendly and quick sale.

Rating only, no written review.

Mr · 28 November 2024

Agent replied · 26 December 2024

We appreciate your kind words! We strive to provide a friendly and efficient experience for all our customers.

4/5

Trustpilot

Good service.

Brian · 27 November 2024

Agent replied · 26 December 2024

Thank you :)

5/5

Trustpilot

Honest feedback and great service

Rating only, no written review.

Mr · 20 November 2024

Agent replied · 26 December 2024

Thank you!

5/5

Trustpilot

The speed to get buyers for properties.

Rating only, no written review.

Billings · 8 November 2024

Agent replied · 23 November 2024

We appreciate your kind words and are glad to hear you've had a positive experience with our services.

5/5

Trustpilot

Great staff

Rating only, no written review.

Mr · 7 November 2024

Agent replied · 23 November 2024

Thank you!

1/5

Trustpilot

rubbish support and communication

Rating only, no written review.

Eddie · 28 October 2024

Agent replied · 23 November 2024

Hi Eddie,We understand your frustration with the support and communication you received. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our processes.Regards,Reeds Rains

5/5

Trustpilot

Very professional

StevenHowell · 16 October 2024

Agent replied · 23 November 2024

Thank you for your review!

5/5

Trustpilot

Friendly staff and always happy to help

Rating only, no written review.

Alison · 26 September 2024

Agent replied · 22 October 2024

We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team friendly and helpful.

5/5

Trustpilot

Good approach

Nice experience

Mr · 25 September 2024

5/5

Trustpilot

Very helpful

L · 22 August 2024

5/5

Trustpilot

Easy to deal with

Ian · 15 August 2024

5/5

Trustpilot

Always helpful and easy to get hold of.

Rating only, no written review.

Dr · 14 August 2024

5/5

Trustpilot

good personal service

Rating only, no written review.

John · 30 July 2024

5/5

Trustpilot

Fantastic service from start to finish

Rating only, no written review.

Scott · 12 July 2024

5/5

Google

Rating only, no written review.

Free · 27 April 2024

Agent replied · 25 October 2024

Thanks for the 5* Review

1/5

Google

Rating only, no written review.

Thomas · 28 January 2024

Agent replied · 25 August 2024

What a lovely review Thomas. Thank you so much and we wish you all the very best for the future. Janet and all at Reeds Rains Chester le Street

4/5

Trustpilot

friendly and empathetic staff

Rating only, no written review.

Ian · 26 October 2023

5/5

Trustpilot

Great experience and staff

Rating only, no written review.

Karen · 24 October 2023

5/5

Google

Rating only, no written review.

Vicki · 26 August 2023

Agent replied · 25 August 2024

Thank you Vicki, your review is greatly appreciated.

5/5

Google

Rating only, no written review.

Holly · 26 August 2023

Agent replied · 25 August 2024

Thank you for the 5* Holly. I hope you both got settled in quickly. Janet

5/5

Google

Rating only, no written review.

Charlotte · 26 August 2023

Agent replied · 25 August 2024

Thanks for the 5* Charlotte. Best wishes to you and your family for Xmas and The New Year. Enjoy your lovely new home. From everyone at the Chester le Street branch

5/5

Google

Rating only, no written review.

Osaretin · 26 August 2023

Agent replied · 25 August 2024

Thank you for your 5* review

5/5

Trustpilot

Amazing service

Rating only, no written review.

Barrie · 22 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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