1/5
Unprofessional
Agent replied · 26 December 2024
Sorry you we have not met your expectations in our service. We aim for all our staff to be professional and exceptional at all times.

Trusted Agent profile · Chester Le Street
★★★★★
2,181 reviews across 2 platforms
Bridge End Chambers Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in Chester Le Street, at Bridge End Chambers Front Street, is rated 3.8 out of 5 across 2,181 reviews on two platforms, including 237 Google reviews rated 4.8.
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Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
1/5
Unprofessional
Sorry you we have not met your expectations in our service. We aim for all our staff to be professional and exceptional at all times.
5/5
Very Friendly and quick sale.
Rating only, no written review.
We appreciate your kind words! We strive to provide a friendly and efficient experience for all our customers.
4/5
Good service.
Thank you :)
5/5
Honest feedback and great service
Rating only, no written review.
Thank you!
5/5
The speed to get buyers for properties.
Rating only, no written review.
We appreciate your kind words and are glad to hear you've had a positive experience with our services.
5/5
Great staff
Rating only, no written review.
Thank you!
1/5
rubbish support and communication
Rating only, no written review.
Hi Eddie,We understand your frustration with the support and communication you received. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your feedback and will use it to improve our processes.Regards,Reeds Rains
5/5
Very professional
Thank you for your review!
5/5
Friendly staff and always happy to help
Rating only, no written review.
We appreciate your kind words about our staff. We strive to provide excellent customer service and are glad you found our team friendly and helpful.
5/5
Good approach
Nice experience
5/5
Very helpful
5/5
Easy to deal with
5/5
Always helpful and easy to get hold of.
Rating only, no written review.
5/5
good personal service
Rating only, no written review.
5/5
Fantastic service from start to finish
Rating only, no written review.
5/5
Rating only, no written review.
Thanks for the 5* Review
1/5
Rating only, no written review.
What a lovely review Thomas. Thank you so much and we wish you all the very best for the future. Janet and all at Reeds Rains Chester le Street
4/5
friendly and empathetic staff
Rating only, no written review.
5/5
Great experience and staff
Rating only, no written review.
5/5
Rating only, no written review.
Thank you Vicki, your review is greatly appreciated.
5/5
Rating only, no written review.
Thank you for the 5* Holly. I hope you both got settled in quickly. Janet
5/5
Rating only, no written review.
Thanks for the 5* Charlotte. Best wishes to you and your family for Xmas and The New Year. Enjoy your lovely new home. From everyone at the Chester le Street branch
5/5
Rating only, no written review.
Thank you for your 5* review
5/5
Amazing service
Rating only, no written review.
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