Every review we hold for the Cheshunt office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible customer service from the head…
Terrible customer service from the head office
Will · 23 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience, we have sent you a request via Trustpilot to ask for more information so we can look into this.
★★★★★ 5/5
TrustpilotExcellent
Excellent, informed staff.
Joanne · 16 March 2024
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotChelsea very helpful and a pleasure to…
Chelsea very helpful and a pleasure to deal with , only met Lucy today but very pleasant tooVery easy to give details and answer questions fully
Mrs · 17 March 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotVery friendly customer service
Very friendly customer service, martin (sales representative) ur the best.
Kiran · 30 September 2023
Agent replied · 10 June 2024
Thanks for taking the time to write a review.
★★★★★ 4/5
TrustpilotMartin explained everything very…
Martin explained everything very detail, and he was there to ensure everything showed and informed properly
Gary · 14 April 2023
Agent replied · 10 June 2024
Thank you for sharing your experience.
★★★★★ 1/5
TrustpilotAbsolute shambles with any assistance…
Absolute shambles with any assistance after agreeing to purchase, everyone blames everyone else. The process has so much room for improvement. Not happy and I haven't even moved in yet.
Customer · 10 June 2021
Agent replied · 10 June 2024
We are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can look into this for you. Kind regards.
★★★★★ 1/5
TrustpilotAppalling company. Avoid
Appalling customer service where I am having to chase up the various trades people. No communication, care or consistency in anything. Site team unresponsive and promises not kept. A year on and amongst other things I am still waiting for things to be fixed that were highlighted before we moved in. Very little care at all once they have your money and a real lack of any organisation at any stage
Dave · 31 July 2017
★★★★★ 5/5
TrustpilotHouse viewing
The person was very helpful and offer lots of valuable information.
Customer · 19 August 2023
Agent replied · 10 June 2024
Thank you for taking the time to write a review.
★★★★★ 5/5
TrustpilotStaff have always welcomed us on site…
Staff have always welcomed us on site and maintained a professional conduct. The sales staff have consistently been accommodating, addressing our enquiries quickly and directly.
Jo · 3 April 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotWalton Court Gardens
Walton Court GardensI have been very impressed with the both the professionalism and the clarity when explaining the details of my purchase. It has been an enjoyable experience.
Steve · 16 October 2021
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotSales team was incredible ,the show…
Sales team was incredible ,the show house was immaculate
Mr · 8 October 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotGreat service and professional friendly…
Great service and professional friendly team who are very knowledgeable and helpful
Victoria · 21 July 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotPrompt and answered all questions
Prompt and answered all questions. Z
Sushant · 16 December 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotHazel and Becky have been amazing
Hazel and Becky have been amazing, they have made buying our new home a dream. We love the area and our plot. Thanks for everything.
Carrie · 20 March 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Midlands team.
★★★★★ 5/5
TrustpilotHelpful, friendly advice
Helpful, friendly advice given.
Michele · 23 January 2024
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotAmazing customer service
Good developers, they are going above and beyond to help me and my wife buy our first house, special thanks to josh for all he has done to help!
Jamie · 12 July 2021
Agent replied · 10 June 2024
Thank you for taking the time to share your experience. Josh will be delighted to hear your comments.
★★★★★ 5/5
TrustpilotMoved to Paintworks development in …
Moved to Paintworks development in Bristol and everything has been superb! I was sad to see some negative reviews, but as my experience was spot on I just wanted to share a five star review to give others faith. We had a couple of minor snags which were acknowledged and rectified within 24-48 hours. I even got a call after to check I was happy. I really couldn't fault them
Mr · 4 December 2017
★★★★★ 5/5
TrustpilotVery Thorough
Lynne, sales consultant, at Curbridge Meadows, was excellent. Time given, thoroughness and very attentive.
Peter · 6 May 2023
Agent replied · 10 June 2024
Thank you for sharing your experience.
★★★★★ 5/5
TrustpilotGreat communication
Great communication throughout. Couldn’t recommend more
Keziah · 23 November 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotVery welcoming and helpful
Very welcoming and helpfulBest customer care so far
Abi · 6 October 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 5/5
TrustpilotKegworth Gate site
Kegworth Gate site, Excellent introduction to the site by Nikita Collington. Very pleasant and helpful guidance throughout our interview, very informative. Derek &Val Traynor.
V · 12 March 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotVery pleased
Really good service and information so far
Adam · 20 October 2023
Agent replied · 10 June 2024
Thank you for taking the time to share your experience.
★★★★★ 3/5
TrustpilotLovely home but ...
Lovely home. Some small snagging still not resolved. Driveway is too small, it has become a dead space
Jo · 24 October 2019
★★★★★ 5/5
TrustpilotI recently moved to Fairfield Gardens… (July 2019)
I recently moved to Fairfield Gardens and was pleased with excellent standard of finish when I moved in any snags were minor and have been dealt with quickly and efficiently by the Site Team and Customer services team, it is a 'child friendly' development with an established sense of community.I joined Bannatynes Gym (Just across the road) and Cycle to Letchworth Train station every week day.
Customer · 24 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.