Trusted Agent profile Β· Chesham

Chancellors Chesham New Homes reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

523 reviews across 2 platforms

64 The Broadway, Chesham, HP5 1EG, HP5 1EG

Part of Chancellors, see every office.

Chancellors's office in Chesham, at 64 The Broadway, is rated 4.6 out of 5 across 523 reviews on two platforms, including 358 Google reviews rated 4.7.

Google logo

4.7 / 5

358

Reviews on Google

This office

Trustpilot logo

165

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Chesham office, from every platform, shown as written. First names only.

5/5

Google

Ibrahim and team were incredibly informative and guided us well up until move in.😁

Isaac Β· 4 October 2026

Agent replied Β· 11 October 2026

I am really pleased you have enjoyed the experience. I hope you enjoy your time in your new home

5/5

Trustpilot

Brilliant service from Ella

We had a fantastic experience with Ella, who showed us around the property. She was incredibly friendly, helpful and knowledgeable, and made the whole viewing experience really enjoyable. We felt completely at ease and would highly recommend Ella to anyone looking to buy a property.

James Β· 8 October 2026

5/5

Trustpilot

A good example of professionalism. Chancellors act proactively and Ella…

Chancellors act proactively and Ella Carroll is a very good representative of the company. She is very professional, smart, friendly and helpful. She has made the task of selling my house an enjoyable one.

Gillian Β· 14 May 2026

Agent replied Β· 22 May 2026

We're so glad to hear our team's proactive approach and professionalism made your house sale enjoyable. Thank you for your kind words!

5/5

Google

Ibrahim was really good to deal with when finding a property in Chesham

Raheem Β· 4 October 2026

Agent replied Β· 11 October 2026

I am very pleased you enjoyed the experience with Ibrahim. I hope you enjoy your new home

4/5

Trustpilot

Not the best experience in relation to…

Not the best experience in relation to my landlord but Lauren Clancy who was my contact at chancellor’s was excellent. So many issues with the property I was renting but Lauren went above and beyond to try and resolve them as quickly as she was able.

Jaspreet Β· 23 September 2026

5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr Β· 15 May 2026

Agent replied Β· 22 May 2026

We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.

5/5

Google

Ibrahim was a great help in moving to bucks. I’m very thankful.

Jack Β· 4 October 2026

Agent replied Β· 11 October 2026

Thank you for taking the time to leave Ibraham in our Chesham office a great review. I do hope you enjoy your new home.

1/5

Trustpilot

Landlord's perspective - terrible

From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.

Simon Β· 13 May 2026

Agent replied Β· 22 May 2026

Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.

5/5

Google

Anna was helpful and friendly and a pleasure to deal with.

Sandra Β· 4 October 2026

Agent replied Β· 11 October 2026

Thank you for your review

5/5

Trustpilot

Grateful for our property manager.

We have had a really positive experience with Chancellors. We are very grateful for our property manager, Jamie Woodman, who always acts quickly on any requests or issues we present, as well as keeping us updated with the progress of the requests. Thank you Jamie :)

Charlotte Β· 11 September 2026

5/5

Trustpilot

Luke will go a long way

Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.

Mrs Β· 4 September 2026

5/5

Trustpilot

Thank you so much for such a great…

Thank you so much for such a great moving experience and special thanks to Oliver and Katie for making the move so easy and everything so straightforward and quick , i appreciate everything you guys done ,thank you ! -George

George Β· 14 October 2026

5/5

Trustpilot

Great service

Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊

Michael Β· 17 March 2026

Agent replied Β· 19 March 2026

We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.

5/5

Trustpilot

I cannot fault Maria

I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.

Jo Β· 19 March 2026

5/5

Google

After a very bad experience with another estate agent, Nick just took it personally to help us realise our dreams, what we did not think was possible anymore. We needed a quick completion process and they have delivered exactly what was planned, supporting the lovely buyers they found for our house and us, all the way, so we had a very quick, stressfree and streamlined sale process. The Chesham Chancellors team and Nick were always acting beyond professionals keeping us informed of what was happening and next steps. They have not just listened to our needs but kept acting upon it to make it happen. We could not have more praise for them and could not recommend them more, we regret not going there first, don't go anywhere else for your estate needs. Go team Nick!!!!!

Adriano Β· 3 December 2024

Agent replied Β· 10 December 2024

Thank you so much for your fantastic review, Adriano! We're thrilled to hear that Nick and the Chesham team could help you achieve your dreams and deliver a stress-free sale process. Your kind words mean a lot to us, and we're glad we could support you every step of the way. If you ever need assistance in the future, don’t hesitate to reach out. Go team Nick indeed!

5/5

Google

Rob has been great all along the journey of our new house purchase. Was quick at responding to all our queries and accommodate our many visits to the house.

Radhika Β· 11 May 2026

Agent replied Β· 11 October 2026

Thank you, Radhika! We're thrilled to hear that Rob was able to assist you seamlessly throughout your home-buying journey. Your kind words about his responsiveness and willingness to accommodate your visits truly reflect our commitment to outstanding customer service at Chancellors. We appreciate your feedback and wish you all the best in your new home!

5/5

Google

Nick was brilliant - he was always communicative and clear with what was happening, our chances of securing the property and the next steps. Most of all, I felt he was an ally for us in getting the house we wanted, and was willing to go the extra mile and make it personal, so that we could make it over the finish line. And it all worked out! Chancellors also clearly have a big team behind them working to make things happen, and that also really made a difference in the efficiency and ability to 'seal the deal'. I guess a smaller agency might not be able to provide this back-up. So a big thanks to Nick and the Chancellors team.

Florence Β· 26 November 2024

Agent replied Β· 10 December 2024

Thank you Florence for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

Chancellors are wonderful with their…

Chancellors are wonderful with their dealings, especially Jamie, she is very helpful and very organised professional. Every query and concerns addressed completed with in the time frame.Highly recommended

Mr Β· 13 May 2026

Agent replied Β· 22 May 2026

We appreciate you sharing your wonderful experience! We're so glad our team was helpful, organized, and addressed your queries promptly.

5/5

Google

I had the most seamless wonderful experience With Ibrahim from the Chesham branch. From the viewing to the referencing to the signing to moving in and the after moving in. He is the most efficient and reliable agent I have come across in the UK. He and his team made it so easy for us to secure a property. The constant communication was top notch. Thank you so much Ibrahim and always keep shining and putting the customer first. You were born for this mate.

Tafadzwa Β· 19 November 2024

Agent replied Β· 10 December 2024

Thank you Tafadzwa for giving our Chancellors - Chesham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Ibrahim Riaz from Chancellors Chesham was honestly the best Estate Agent I've worked with. Incredibly attentive even on days off and very dependable. Would absolutely recommend, and have done to people at work even. Great guy. Chased up things quickly and answered any questions I had even quicker. Again, highly recommend.

Alecks Β· 11 October 2025

Agent replied Β· 17 October 2025

Thank you so much for your kind words, Alecks! We're thrilled to hear that Ibrahim provided you with exceptional service. Your recommendation means a lot to us, and we're here to help anytime you need. Best wishes from all of us at Chancellors - Chesham!

5/5

Trustpilot

Great team!

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewings. Jordan and Kirsty have gone out their way to help us find the house of our dreams. They know their customers well and are always at the end of the phone to answer any (silly) or important questions.

Sam Β· 13 May 2026

Agent replied Β· 22 May 2026

We appreciate your positive feedback. We're happy to hear that our team secured a great buyer for your house. We're glad our communication and detailed feedback were helpful, and that we could help you find your dream home.

5/5

Trustpilot

Always have a good experience dealing…

Always have a good experience dealing with Ben. Reliable, informative, professional and gets the task completed. Whether it’s finding suitable tenants, helping with payment complications, advising on tenant complications… Ben is always positive and helpful! Thank you, so appreciated!!

Sasha Β· 10 September 2026

5/5

Trustpilot

An excellent estate agent!

Jay was polite and responsive to our enquiry. He was down to earth and his authentic self which we appreciated. He clearly had developed a good professional relationship with the vendors. He was very clear about the situation with this property and its owners which was helpful. He talked to us knowledgeably about the local housing market. He arrived promptly for our viewing.

Linda Β· 19 March 2026

5/5

Google

Rob and his team at the Chesham branch were very professional and prompt to answer all our enquiries. The only hold ups were with both sets of solicitors who caused needless delays for us and Robs team.

David Β· 20 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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