Savills Banbury reviews in Cherwell

★★★★★ 1/5

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SHOCKING SAVILLS

Looks like I'm not alone in my experience with Savills. I'm yet another tenant, having to fight tooth and nail to have my security deposit returned. They are working in cahoots with The Derwent Group, who are equally as shoddy.Avoid these businesses like the plague.

S · 12 April 2019

★★★★★ 1/5

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mayhem move😱

Worst moving experience ever!!! Problems with references and didn't tell us untill last minute, lack of communication between staff ..... Too many chiefs not enough Indians .. asked me to transfer the wrong deposit for the new place and even got my deposit owed £1000 short !!!! In previous property we put down New floor and improved the place .... Spent £500 in doing so and now they want to take a chunk out of my deposit to clean the Windows !!!! Ridiculous... Especially when our new rental property with savills is filthy !!! We've been here 2weeks now and still have no front door keys ... Staff are incompetent and after this tenancy we will avoid savills like the plague!!!!!!

😠 · 16 February 2015

★★★★★ 1/5

Trustpilot

NO ETHICS. AVOID THEM.

If you are still on time avoid them, if not be aware of their doggy practices behind your back and with other entities they operate. I leased a flat from Savills and I started to have problems with them since the first day. During the reference stage, a credit check agency asked me for detailing all my accounts, incomes and investments in the UK and overseas during the last year. It was a very confidential and delicate information. The Savills' agency assistant called my partner and started to discuss my income and investments with him. I was shocked. How could she have my financial information with her!!! It is not legal to share this confidential information, not to say with a junior member of Savills' sales staff!!!! Since then, I knew that I was going to have a difficult relationship with them... I checked the internet reviews and read, to my dismay, that reviews were awful. It was a new building and went we arrived the street intercom was not working. I called them and came a guy from the same country than the Savills agency assistant. He did some work on the building for half an hour and then he came and said "Oh, you know, it was working well!" It was strange as we rechecked it several times before informing Savills. The Savills assistant wrote to us saying we were going to be charged £80 for sending us the guy with no need. Savills did not say at the beginning the quote or even send us an invoice from this third party company. I refused to pay them, as it was not legal. After that I realized that more little things were not connected at home: telephone wires to plug, dishwasher,... Even a neighbor who moved a few months later to the building complained to me about the same problem!!! They were doing doggy business with their tenants to extra charge them... Finally, when moving out, they wanted to charge us for the cleaning even when a professional cleaning was done and extra charge us three times the regular price for it. They maintained our deposit for more than 5 months, fooling us from department to department and even trying to not pay us back if we did not answer a message in 5 days sent on Christmas time.

Oryana · 23 January 2015

★★★★★ 5/5

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I had a great experience with Savills…

I had a great experience with Savills in Loughton. In particular, Natalie Mills, who was my main contact. They regularly kept me up to date on progress and chased queries in good time. I felt they responded in a prompt and professional manner.

Stephen · 20 December 2019

★★★★★ 5/5

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Savills were very helpful

Savills were very helpful. They immediately suggested suitable properties for me and then all correspondence was very clearly and quick from then on. They made every step very easy.

Jack · 26 August 2022

★★★★★ 5/5

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Excellent Estate Agents

The entire Savills team I had the pleasure to deal with during my tenancy were excellent - very professional, responsive and helpful.

Louise · 24 April 2023

★★★★★ 5/5

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Savills have been a tower of strength…

Savills have been a tower of strength; they not only succeeded in the sale of my old property but have found the perfect new home for me. I would recommend them any day.

Alice · 9 February 2022

★★★★★ 5/5

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Buying Property

Chris Ashman-Adams from Savills has helped us a lot when we were buying a property. So, I would highly recommend him and the agency to those who are thinking of moving home or buying a new one.

Yana · 4 June 2021

★★★★★ 5/5

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Reassuringly professional

We have just exchanged contracts on our farm sale and we have to say that the help and advice we have received from Savills was excellent. Our point of contact, James Abbott, was the consumate professional. Highly recommended.

Malcolm · 9 March 2021

★★★★★ 5/5

Google

This office of Savills are an extremely nice outfit to deal with. They are all very professional and they managed to obtain a superb price for a property I was selling. For selling a property I recommend them as the main thing is they seem to know the market in this part of Oxfordshire inside out. Oh, and they get in touch after the sale as well, which I thought made a refreshing change for an estate agent (!).

Johnny · 10 October 2014

★★★★★ 5/5

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Excellent communication throughout the…

Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.

Nikki · 18 January 2022

★★★★★ 5/5

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Repair

The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.

Huang · 25 November 2022

★★★★★ 1/5

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About as dreadful an experience as one…

About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.

Martin · 14 July 2021

★★★★★ 1/5

Trustpilot

Unwanted junk mail

How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!

Gerry · 13 January 2022

★★★★★ 5/5

Trustpilot

Wonderful Team!

Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.

Christina · 2 August 2020

★★★★★ 5/5

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I have been extremely satisfied with…

I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.

ANDREW · 7 April 2021

★★★★★ 5/5

Trustpilot

Really positive

Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.

Samuel · 18 February 2020

★★★★★ 1/5

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Very surprised and disappointed to…

Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.

Mary · 20 April 2023

★★★★★ 5/5

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Fiona's amazing understanding of this…

Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.

Karen · 15 April 2024

★★★★★ 5/5

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Chris Clifford dealt with our property…

Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.

Gareth · 23 November 2020

★★★★★ 5/5

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Looking for a property in SW

Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.

Raja · 11 April 2023

★★★★★ 5/5

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Property Management

Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.

Tom · 19 October 2022

★★★★★ 1/5

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Untrustworthy

I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time

TP · 24 September 2016

★★★★★ 5/5

Trustpilot

Alderbury purchase

Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.

MikeD · 31 March 2021