Hamptons Banbury Sales reviews in Cherwell

★★★★★ 4/5

Trustpilot

Friendly process let down a little by timescale

Our heating and hot water broke down with a boiler fault. Contacted Hamptons and Max was swift to reply at 8.40am. Engineers were called the same day. I let Hamptons know the problem and the next day the simple repair was approved and fixed the day after that.The only reason I didn't give a 5 is that for such a simple repair it seems unfortunate that the process left us without heating for 60hrs when the cheap and basic part was even in stock with the repairer company 4 miles from the house.Max was exemplary throughout the process but it seemed long-winded for such a simple repair. I'm just grateful the part didn't need ordering. In truth it should and could have been fixed the same day.

Marcus · 15 February 2024

★★★★★ 5/5

Google

Really pleased with the service provided by Chris Scott. He came to value our property, obviously having done the initial research and preparation. At the time we were renovating an old stone cottage and Chris gave us some excellent advice in regard to extending the property and the land attached to the property. The work is now complete and Chris made a return visit to re-value the property which has proved beyond doubt that all of his advice has paid off. I would highly recommend Chris Scott and Hamptons.

Pete · 11 November 2019

★★★★★ 5/5

Google

In selling our previous house and buying our current house, we have dealt with both the Banbury and Deddington offices and have been very happy. The people involved have always been very helpful and really care about their customers. In particular we have had a number of direct dealings with Jayne at Banbury who, despite being the selling agent, once suggested that a house we were considering was not for us. She was right! That is real customer care. We can honestly say that she, like her colleagues, puts the customer first.

Sven · 11 November 2019

★★★★★ 5/5

Google

We purchased a property through Hamptons, and had the good fortune to be liaising with Ella, for who nothing was ever too much trouble. No matter what the time of the day she answered all questions quickly and efficiently, updated us with progress weekly as a minimum, arranged access for potential builders to quote, and helped to orchestrate a solution when the vendor's purchase stalled. Fantastic service end to end. All members of the team we had contact with communicated efficiently and were not only professional but also pleasant people to do business with. Thanks Ella and all at Hamptons Banbury.

Steve · 11 November 2019

★★★★★ 5/5

Google

I cannot speak more highly of Chris and his team. The service we received from everyone at the Hamptons team in Banbury was absolutely superb. Chris clearly knows and understands the housing market in and around the Banbury area extremely well; and his valuations are not only based on this knowledge, along with extensive research, but perhaps most importantly, they are made with integrity. He and his team, are extremely passionate about what they do, they are immensely professional, but most importantly you can trust them to work their socks off for you, and get you the very best deal possible! Without a doubt, the best team of estate agents that I have had the pleasure of working with.

Victoria · 11 November 2019

★★★★★ 5/5

Trustpilot

Great Amersham Team

The team at Amersham were professional, friendly and on the ball throughout our sale and purchase. The photos and details were exemplary.I felt I knew the whole team and was happy to have any of them attend the viewings. For various reasons it was a more complicated process than usual and they went above and beyond expectations. I genuinely think it went ahead because of the team at Hamptons, so i'm delighted we decided to sell our property through them and would recommend them to friends and family. In fact we already have!

Sophie · 7 November 2019

★★★★★ 1/5

Trustpilot

Bad for tenants and bad for landlords

Listen to the bad reviews and avoid this agency. They are a big messy organisation whose incompetence has consequences for both tenants and landlords.The property I moved in had a damaged window and a damaged balcony door (they can’t be closed, which leaves in cold, dampness, draft, insects (plenty of dead insects near those doors) which is strange considering it’s a new build, high standard property, but anyway. I made an offer on the condition that these be fixed before I move in and this was put in the contract. Not only were the issues not fixed, even though I checked with them every week to get updates, there were other issues too like a missing smoke detector, broken cupboard door, broken tap, leaking sink, etc. But by far the worst issue remain the windows, which can’t be closed and have made the apartment damp, cold, and there’s a strong draft. The engineer who came to have a look again said he told Hamptons about needing to replace the balcony door months ago, which is why I say they’re bad for landlords too. They won’t care about maintaining what was a very nice apartment and have exposed it to all kind of risks like exposure to weather and dampness, the missing smoke detector, etc. I’ve received a lot of conflicting information during my interactions with them, with one person at some point telling me they weren’t aware of any issues with the windows, even though one of their own agents came and got stuck with that balcony door for long after the viewing was over.There was also a lot of confusion about how they handle contracts, where different people gave me different answers, and just an overall frustrating experience. But the issue remains the the windows and balcony door aren’t fixed and the contractor looking into the repair said it would take 6-12 weeks and they haven’t even heard back from the company that needs to send them the parts, then on top of that however long it takes to recondition the apartment and get rid of the damp and cold, is not something any tenant should be expected to have to deal with. 3 months of cold and dampness when this isn’t a low end, old property. I also feel sorry for the landlord because I’m sure he had no part in this and they let his property get into this state. I’ll be looking to end my contract.

Cristian · 5 November 2019

★★★★★ 5/5

Trustpilot

Great Property Management Experience

We have had a great experience with Shahena our property manager (as well as Annabel who helped while Shahena was out on leave). They have always been prompt and communicative as things have come up with our flat, but our big test came after the basement of our flat flooded following a big storm where they have done a great job getting it remedied and keeping us updated on the Progress.

Lauren · 29 July 2024

★★★★★ 5/5

Google

Great experience with Hamptons. After a six month property search, Jayne and Rowena managed to secure our dream home. We have also experienced a very complex situation on our part midway through the purchase and Rowena has been great at handling this. One of the best estate agent experiences we have had.

Hannah · 10 November 2023

★★★★★ 5/5

Google

I had a great experience with Hamptons in Banbury. They found a buyer within two weeks of putting my house for sale, and were impressive in the whole negotiations. There was always excellent communication and a courteous and prompt service. I would recommend them highly. Chris Scott was excellent.

Iris · 14 January 2024

★★★★★ 5/5

Google

We would like to thank Chris, Amanda and all the team at Hamptons for the successful and excellent support we had in selling our long standing family home. We received expert support, guidance. patience and professionalism end to end. A truly excellent team. Always up to date with the latest position and seamless handling, open communication throughout the sale. I would highly recommend Hamptons.

Elizabeth · 10 November 2022

★★★★★ 5/5

Trustpilot

Appreciation to Danish Ashraf

I would like to express my appreciation for Danish Ashraf and the excellent support he provided throughout the process of replacing our washing machine.

Roland · 1 June 2026

★★★★★ 5/5

Google

Hamptons were the 3rd estate agents we used to sell our house having had no luck with previous ones. They were very professional and completely honest about the actual value of our property. Within 4 weeks we had a number of viewings and an offer leading to a successful sale. Ella was a great contact giving feedback on viewings and securing the sale. Even when problems arose with our chain the Hamptons team pulled together and got us through it. I have already recommended Hamptons Banbury to several people and will continue to do so. VERY satisfied customer.

Zoe · 11 November 2018

★★★★★ 5/5

Google

When we decided to place the family property on the market we invited eight Estate Agencies to visit and to provide their opinion on the best way to market the property. Of the eight I must say that Chris Scott of Hamptons came across exceptionally well and was well-informed about the local market. As the property was empty and required work Chris guided us through every step of the sale process. Chris, Amanda, Lorraine and Janet all acted very professionally and proactively, providing weekly updates on the viewings and feedback from the potential purchasers. This made the decision making from our aspect much easier enabling us and Hamptons to respond to potential purchasers' enquiries promptly. I would have to say, based on our experience, that should you wish to market your property or look for a suitable property in Banbury and the surrounding areas then I have no hesitation in recommending Hamptons and the excellent staff at the Banbury office.

Paul · 11 October 2024

★★★★★ 5/5

Google

We would highly recommend Hamptons. Everyone we dealt with was extremely professional, proactive and knowledgeable, from marketing the property through to a successful completion. At no time did we feel the need to chase, if we did call they were always fully up to speed with any activity. Thank you.

Alison · 11 October 2025

★★★★★ 5/5

Trustpilot

April Kane property manager

I have had a very positive experience working with April Kane as our Property Manager.

Manuela · 22 July 2026

★★★★★ 5/5

Trustpilot

Tia Gooden - outstanding and professional service

Hamptons' team makes it a great and efficient company. Special and extra thanks to Tia Gooden. As a portfolio manager she always demonstrated perfect skills, excellent service and attention to every detail. The most unique quality is in managing to always find a proper balance between interests of all sides involved, leaving everybody happy. Tia Gooden is highly recommended as a fantastic professional. Personally this made the experience with Hamptons an easy and enjoyable one.

Konstantin · 22 March 2024

★★★★★ 5/5

Trustpilot

We have been very impressed at how…

We have been very impressed at how professional the approach has been when needing things fixed through Lockdown. We have had a number of Property Managers since starting our tenancy, Melanie Hudson is by far the best! She is personable, professional and highly efficient! A massive thanks is required and she's a pleasure to deal with. After having some horrible experiences with lettings companies and property managers, it is a breath of fresh air. :)

Philippa · 12 June 2020

★★★★★ 5/5

Google

We purchase our property that we were renting through Hamptons, the team there were really helpful in particular Jayne White, the staff were always helpful and professional throughout the whole process.

John · 11 October 2024

★★★★★ 5/5

Trustpilot

Reliable, Professional, and willing to walk the extra mile.

Hamptons has helped us both in purchasing and managing our property. Their service is Professional. They are systematic, well structured and organized, yet accommodative and patient. They respond in good time and are always willing to be engaged with clients for other options to resolve problems. Willing to walk the extra mile to get results. Good management. We are deeply thankful to Victoria Beckett and her team of staff Grace, Anna, Molly and others who have all ably helped us to solve all our problems since 2021.

Harry · 23 November 2023

★★★★★ 5/5

Trustpilot

Helpful estate agents that went the extra mile

We dealt with Sharon James at Hamptons when we rented a property last month - she came across honest and down to earth. She was always punctual and organised when sorting out everything we needed from viewings to getting all the referencing checks sorted. When one of our checks failed, she went the extra mile to sort it out for us and so luckily we still got the rental property, when it seemed at one point like it was going to fall through. I'd recommend working with Sharon again.

Clare · 21 November 2023

★★★★★ 5/5

Trustpilot

A great match

We have just rented out our property through Hamptons Greenwich, for the fourth time. Despite marketing it in the slower winter months, we secured amazing tenants within weeks of it going live. Robert Stubbs was great at communicating information, providing helpful advice and even facilitating a meeting between ourselves and our potential tenants. Our property means a lot to us and he really understood how important it was to find the right fit. A huge thank you.

Nicola · 24 January 2024

★★★★★ 1/5

Trustpilot

Dishonest

Why was i told by a Hamptons agent in West Hampstead that Countrywide has nothing to do with Hamptons when they are apart of the group and it states on the Hamptons site at the bottom of the page (Hamptons is a trading name of Countrywide Estate Agents Limited) Hamptons Estates Limited is an agent and subsidiary of Countrywide Estate Agents Limited and even have the same registered office. Why was i told a mistruth by your agent?

Thomas · 16 December 2023

★★★★★ 5/5

Google

I cannot thank Hamptons in Banbury enough for the service given to me regarding my recent house sale. In particular Jayne and Amanda, who made what could have been an extremely stressful period into a positive experience and kept me smiling throughout. Their knowledge and experience is second to none and all delivered in a cheerful and friendly manner. This is my second time of selling through Hamptons and most definitely recommend.

Ursula · 10 November 2020