Trusted Agent profile · Cherwell

Hamptons Banbury Sales reviews in Cherwell

★★★★★ Great

1,678 reviews across 3 platforms

44 Market Place, Banbury, OX16 5NW, Cherwell, OX16 5NW

Hamptons's office in Cherwell, at 44 Market Place, is rated 4.3 out of 5 across 1,678 reviews on three platforms, including 241 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.

Google logo

4.9 / 5

241

Reviews on Google

This office

Yell logo

5.0 / 5

8

Reviews on Yell

This office

Trustpilot logo

1,429

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

4/5

Trustpilot

Patryk has been helpful and efficient…

Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.

Tim · 12 March 2026

5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

Agent replied · 22 June 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback. Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated. Thank you again for your review and for choosing Hamptons.

5/5

Google

From the very first visit by Chris to the completion of our sale the service provided by the Hamptons team in Banbury has been first class. They successfully found a buyer within less than three weeks which was amazing in today's market. …

Karen · 18 August 2025

Agent replied · 8 August 2025

Thank you for taking the time to share your experience with the Hamptons team in Banbury! We are thrilled to hear that our team provided first class service, found a buyer in less than three weeks, and offered ongoing support throughout the … More

5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience. A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference. We truly appreciate your support and thank you for taking the time to share your experience.

5/5

Google

The team at Hamptons Banbury went above and beyond to achieve a quick, successful and pain-free sale of our property in August 2023. From the moment Chris arrived to value our house, we knew we were in safe hands. His advice was measured and seemed sensible in the current climate, the ambition was there but a sense of realism which we know contributed to a fast sale at a difficult time - importantly from day 1 we were on the same page and this enabled a positive process but the result was also fantastic. Hamptons really excelled with their marketing. Producing a top-notch video and photographs which we felt showcased the property in it's best light. It was clear, when looking for a property, that Hamptons are especially good in this area(marketing) and this made all the difference. A special mention to the rest of the team, including Sarah and Amanda. All the team navigated the negotiations well.

Tim · 15 December 2023

Agent replied · 9 November 2024

Thank you for taking the time to leave us a review Tim. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

After mixed experiences with other local agencies, we met with Chris at Hampton's and immediately felt like he was on our side. What should have been a relatively simple sale turned into a long and complex journey with many twists; Chris and his team in Banbury worked tirelessly behind the scenes to keep things moving. We were always kept informed and queries were answered quickly and efficiently. It really was a refreshing change and we wouldn't hesitate to recommend Chris and his team to others.

Gary · 15 December 2023

Agent replied · 9 November 2024

Thank you for your wonderful review Gary. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

We had never sold a house before, listed ours for sale with a different estate agent and didn't have a good experience, took it off the market and tried again with Hamptons. From the first meeting with Chris, the professionalism, interest and knowledge was apparent, throughout the process of fact finding, listing and viewings the ease of communication and the quality of updates was fantastic. The team clearly worked hard to sell our house at asking price. They were helpful with our purchase and contacted estate agents for us too. Thank you Amanda, Chris and the team at Banbury. Highly recommended.

Oliver · 15 December 2023

Agent replied · 9 November 2024

Thank you for taking the time to leave us a review Oliver. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Having decided to move we shortlisted a couple of local and a couple of national agents to market our home. All came in with a similar valuation but Hampton’s shone through as both an agent with a wide network, fantastic photography but mainly a very knowledgable and passionate team. Throughout the process they kept in touch with regular feedback plus tips and tricks to help show off our home to its best. The interest was positive and after a relatively short while we had a sale but Hamptons work didn’t stop there, they also helped us to get through the process of sale. They again kept us informed and helped navigate some complexities with the chain. All in all it was a great experience and made so much easier by the professionalism and knowledge of Chris and the team at Hamptons Banbury.

Jason · 15 December 2023

Agent replied · 9 November 2024

Thank you for your wonderful review Jason. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

Agent replied · 22 June 2026

Thank you for your kind review. We are delighted that you had a positive experience with us and appreciate you taking the time to share your feedback. It is always rewarding to hear when our team's efforts have made a difference and delivered the level of service we strive to provide. Your comments are greatly appreciated and will be shared with the team. Thank you again for your valued feedback.

5/5

Google

In July 2025 we encountered Hamptons for the first viewing of a Cottage on which we successfully completed in October. The Office Staff and viewing advisors were all very helpful both as to the Cottage and to background details of the Village and the surrounding area. Most importantly, during the purchase process, our main contact at Hamptons was Georgina Gaal who was supportive and highly skilled in maintaining a balance between her professionalism and steering all the parties of Vendors, Purchasers and both sets of Solicitors towards the end, positive outcome for us. Maintaining her and Hamptons integrity was very evident. Also, upon Completion, the 'Sold' sign that one wishes to be removed immediately, was already gone! And finally, when we had trouble with the boiler, Amanda Butler acted as an excellent liaison between ourselves and the previous owners, once more with full integrity. We would fully recommend Hamptons again. RH

Richard · 26 October 2025

Agent replied · 9 November 2025

Thank you for choosing Hamptons to help you find your dream cottage! We're so glad to hear that you had a positive experience with our helpful office staff, viewing advisors, and especially Georgina and Amanda. We pride ourselves on maintaining professionalism and integrity throughout the entire purchase process. Thank you for recommending Hamptons, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team

2/5

Google

I’ve been pretty disappointed with Hamptons’ handling of my sale. The marketing felt lacklustre/reactive and despite months on the market, very little genuine momentum was created. When I raised concerns, the response felt defensive rather than solution-focused. After nearly a year, I feel I’ve wasted valuable time with little to show for it. The sales acumen and initiative I’d expect from a firm of this size just weren’t there. I’ve also since heard of others locally who’ve withdrawn their properties with similar frustrations. Overall, a poor experience I'm afraid - wouldn’t use them again!

Holden · 20 October 2025

Agent replied · 9 November 2025

Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Google

Have dealt with Chris and his team for many years now, and wouldn't use anyone else for selling houses. From the initial visit and valuation right through to Sale completion everyone is extremely honest, knowledgable and professional. On this occasion I dealt with Chris and Amanda mostly but all of the team are just as capable of helping wit any questions/issues you may have if your main contacts are not available. If you want to sell your home then these are the experts. No hesitation in recommending them.

Karen · 10 November 2023

Agent replied · 9 November 2024

Thank you for the great feedback Karen. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Letting Agents Banbury was exceptional. The team will be pleased to read your review!

5/5

Google

Our purchase was through Hamptons and so we took our sale to them too. This seemed prudent since we were not on the market when we saw the property we eventually purchased - coordinating the two to ensure they both happened. They did a great job of keeping on top of the chain, dealing with issues and eventually helping to get us across the line. This involved taking some big decisions with their support at the right times to ensure sale and purchase got back on track. Commission is slightly higher than you can pay elsewhere but it feels like money well spent on this occasion. Nice job Hamptons, in particular thank you Amanda and Sarah for your unwavering tag team hard work!

Darren · 10 November 2023

Agent replied · 9 November 2024

Hi Darren! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

I have been searching and reviewing Agents in and around the Banbury area to sell my property and pastureland. Although all the agents were very good and helpful one stood out above and beyond the others. Hamptons offered great help and exceptional advice. Not knowing how to progress with the property and its future potential, Chris Scott of Hamptons used his extensive knowledge and experience to advise how best to progress to receive the best value for the property. When visiting their office, the staff were all very welcoming and polite making me feel at ease. I’m looking forward to working with Chris and his team in the future.

Andrew · 10 November 2023

Agent replied · 9 November 2024

Hi Andrew, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!

5/5

Google

This was the first time we have moved in 31 years so we were a little out of touch with the process. We cannot speak highly enough of our experience with the Banbury team. From the very first moment they came to view the house and give us a valuation we were so impressed with the professionalism, integrity and helpfulness of Jayne that our minds were made up as to which firm we would use. The sale hasn’t been without the occasional hitch, for example buyers changing their minds, but Jayne and the team, especially Sarah and Amanda, kept positive and guided us through each stage with care and thoughtfulness. Nothing has ever been too much bother for the team, including Sarah and Amanda, and they have been a real pleasure to work with. They also provide very fair, and excellent, value for money. We could have found someone for a lower fee, but this fee was well worth it. We would, in the unlikely event that we ever move again, always come back to Hamptons without a second thought. We wish them every success in the future.

Nick · 10 November 2023

Agent replied · 9 November 2024

Thank you for your review Nick. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

5/5

Google

We’ve had some ups and downs with the process but throughout we’ve felt like we’ve been in a safe pair of hands. Chris and Sarah kept us informed throughout and reacted extremely quickly to any questions or concerns. Since the buying and selling of your home is such an important part of your life don’t settle for anything but the most professional team you can find. You won’t go far wrong with picking Hamptons in Banbury.

Ralph · 15 December 2023

Agent replied · 9 November 2024

Thank you for your wonderful review Ralph. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

I have known Chris Scott at Hampton's for a number of years. At every turn I have found him thoroughly professional besides personable and willing to offer thoughtful, considered and sincere advice backed up by data and facts. I would add that all of his colleagues have also been professonalism personified and would always recommend Hampton's without hesitation.

Duncan · 2 November 2024

Agent replied · 9 November 2024

Thank you for taking the time to leave us a review Duncan. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

We last moved house 10 years ago, both selling and buying with Hamptons and they were our first choice to go back to, to sell. It was nice to deal with some of the same team and all the staff are knowledgeable, friendly, purposeful and kept up to date with proceedings. We trusted their advice and during a difficult part of the sale they were very professional, especially Amanda, and achieved the best outcome for us all.

Andrew · 10 November 2023

Agent replied · 9 November 2024

Thank you for your positive feedback of Hamptons Estate Agents Banbury. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!

5/5

Google

I cannot praise Hamptons (Banbury) highly enough Jayne’s team of Amanda and colleagues have been a constant support to me on what has been a very long journey. But at last Contracts have been exchanged ,so I am on my way at last. They are without doubt, always totally professional and encouraging and excellent at providing feedback after every viewing. You will not regret appointing them to sell your property.

Shelagh · 19 December 2025

Agent replied · 9 January 2026

Thank you for your kind words! We're thrilled to have been a part of your home selling journey and are delighted to hear that our team provided excellent and professional support. Congratulations on exchanging contracts, we wish you all the best in your new chapter! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have used Hamptons for a number of property sales over recent years and in each case have been extremely impressed with the professionalism, knowledge and levels of attention provided by the whole team. Most recently, from initial discussions and advice from Chris and with Georgina and Amanda providing ongoing support, the whole process was completed in a remarkably short period of time with a sale agreed after only two viewings. We would not hesitate to recommend Hamptons of Banbury to anyone considering marketing and selling their house and would like to thank the whole team for their efforts and diligence in achieving the desired outcome.

David · 11 September 2025

Agent replied · 9 November 2025

"Thank you so much for your kind words! It means a lot to us that you have had consistently positive experiences with our team. We strive to provide top-notch professionalism, knowledge, and attention to each property sale. We're thrilled to have helped make your recent sale a success, and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

Agent replied · 22 October 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hamptons Banbury Sales

Has Hamptons won any awards?

Yes. In The Trusted Agent 2026 awards: Hamptons, Cherwell won Trusted Agent; Hamptons, Wandsworth won Trusted Agent; Hamptons, Richmond won Trusted Agent; Hamptons, Kingston Upon Thames won Trusted Agent; Hamptons, Waverley won Trusted Agent; Hamptons, St. Albans won Trusted Agent; Hamptons, Winchester won Trusted Agent.

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