Trusted Agent profile · Cherwell
★★★★★
1,694 reviews across 3 platforms
44 Market Place, Banbury, OX16 5NW, Cherwell, OX16 5NW
Part of Hamptons, see every office.
Hamptons's office in Cherwell, at 44 Market Place, is rated 4.4 out of 5 across 1,694 reviews on three platforms, including 250 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Hamptons won in 2026.
Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
4/5
TrustpilotHamptons Services
Renting was a daunting experience having lived in the same house for almost 20 years. Christina Petitt a consultant @Hamptons was professional, polite, and very patient with our individual requirements. Many thanks, looking forward to my 1st year with Hamptons management.
1/5
TrustpilotHorrible experience with Hamptons
We have been having an extremely negative experience with Hamptons as the management company of our lease. We have been good tenants paying regularly our rent for one and a half years now. We contacted them over a month ago about a couple of issues we had: an unhealthy mould in the kitchen and a broken shower in our main bathroom. They sent an engineer who confirmed the issues a couple of days later and we have been waiting for a response ever since. Hamptons has not been clear about what the problem is and we don't have an idea about if and when these problems will be solved. Meanwhile, we can't use our shower and we have reduced space in the kitchen, all of which is extremely inconvenient. We really don't understand why this is taking so long. Unfortunately, we had a similar problem with them not carrying out works in a timely way at the beginning of our lease. We have found this behaviour unprofessional and unhelpful, so once again, we would not recommend having Hamptons as a management company.
Thank you for your feedback, we are naturally disappointed to hear you feel this way and would like to address some of the shortcoming you have identified. Please do email customercare@hamptons.co.uk with your full name and property address for us to investigate further.
1/5
TrustpilotTerrible experience as a tenant - AVOID
I lived in a flat managed by Hamptons in Canary Wharf for 1.5 years. It was a terrible experience and ultimately a big part of my decision to move flats was due to Hamptons. I arrived to the flat that was completely unclean and all the proposed changes, which I made a point to write into the rental contract, were not completed prior to my move in date. Repairs in the flat were ongoing for the first SIX months of my tenancy and required ongoing chasing the property manager in order to progress. If the ceiling of your flat has collapsed, they will tell you to wait 2-4 business days to get the repair authorised - this is the level of service you can expect. They are entirely on the side of the landlord and have little sense of responsibility and professionalism towards the tenants.I would not recommend anyone to use Hamptons in Canary Wharf.
Thank you for your feedback, we are naturally disappointed to hear you feel this way and would like to address some of the shortcoming you have identified. Please do email customercare@hamptons.co.uk with your full name and property address for us to investigate further.
5/5
TrustpilotMya Miller
Mya Miller has been an excellent property manager with whom we have a very good relationship. Her communication skill are excellent and we will hate to loose her when she is inevitably promoted!
5/5
TrustpilotExcellent Rental Property Management Service
I have used the Hamptons Property Management Service for my rental property for the past 3 years and I continue to remain very satisfied. Professional, proactive and extremely efficient, Melissa Jeynes and the team at Hamptons Banbury give me complete peace of mind, ensuring that the many regulatory requirements facing landlords (and any issues that arise with a tenancy) are managed effectively.
5/5
TrustpilotWhat a delight it is to have Patryk as…
What a delight it is to have Patryk as my property manager. He has addressed issues really promptly and work has been done in super quick time. In the past anything needing doing took months to be seen to so the change is so appreciated. I have now had the delight of meeting Patryk when he took the trouble to come to the property. He is very professional and supportive. Hamptons are very lucky to have him on the staff. Well done Patryk, thank you.
1/5
TrustpilotBE AWARE - HIGHLY ILLEGAL PRACTICES
Stay away at all costs. We have just realized that Hamptons are marketing on their website our flat whilst we are still living in, our contract is over a year away from expiration AND we have not been served (nor served ourselves) notice. They are taking advantage of greedy landlords trying to squeeze tenants these days even at the cost of breaking the law. Dodgy scammers.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotBE AWARE - HIGHLY ILLEGAL PRACTICES
Stay away at all costs. We have just realized that Hamptons are marketing on their website our flat whilst we are still living in, our contract is over a year away from expiration AND we have not been served (nor served ourselves) notice. They are taking advantage of greedy landlords trying to squeeze tenants these days even at the cost of breaking the law. Dodgy scammers.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotHaving a house to sell in Stratford…
Having a house to sell in Stratford upon Avon after the passing of my Father was always going to be a difficult situation for myself.Jacob Forster of Hamptons of Stratford handled the whole process with sensitivity and great professionalism for both myself and the purchasers, a total professional and I would not hesitate to recommend him and Hamptons Thank you all involved
5/5
TrustpilotSold in Blackheath
We have recently sold our house in Blackheath through Hamptons and would like to thank Kat, Peter and the team for such exceptional service. The communication and feedback have been excellent throughout and the whole sale process has been largely stress free because of this. I wouldn't hesitate to use Hamptons again and would definitely recommend the services of the Blackheath office.
5/5
GoogleI recently purchased a house through Hamptons Banbury and even though I wasn't their client they were nothing but efficient and responsive. Amanda was superb and exactly what you need from your seller's agent - professional, conscientious and totally unflappable. I won't hesitate to use them should I ever come to sell.PositiveProfessionalism
5/5
GoogleVery happy with the service provided by Hamptons, they were always quick to respond right through the advertising and viewing process, together with the progressing of the sale to exchange. I dealt mostly with Jane and Sarah who were both very professional throughout. The other ladies wear also very efficient. To conclude, I would have no hesitation in recommending Hamptons Banbury if you are considering a house sale.
Thank you for taking the time to leave us a review Nick. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe have used the Banbury branch for a recent valuation and found the team to be very helpful and courteous. We mainly dealt with Chris Scott and found him to be to be very professional. If we decide to go ahead and put the house on the market it will be with Hamptons as I'm sure we'll be well looked after during the process. I have already recommeded their services to friends.
5/5
TrustpilotGreat first year
Having never let a property before it was all a bit daunting but Hamptons have made the whole experience extremely pain free, with their fully managed service. All the staff have been helpful and efficient, Melanie Hudson, our personal property manager really has gone ‘above and beyond’ taking care of us and our property perfectly, answering my, probably silly, questions in a friendly and timely manner. I would thoroughly recommend Hamptons to anyone looking for a professionally managed letting service
5/5
GoogleChris was excellent during our recent house purchase. From the first enquiry through to completion Chris was always available to assist, he was very responsive to emails and phone calls. It was the most complicated house purchase we have had so far, but Chris made sure that it was all navigated as smoothly as possible. We would highly recommend Hamptons Banbury to everyone.PositiveResponsiveness, Professionalism
5/5
GoogleMoving home rarely goes as smoothly as one would ideally like, however it was very reassuring to have Jayne, Amanda and Ella working on our behalf. We were kept fully informed all the way through and thanks to their knowledge, expertise, persistence and sheer hard work the usual queries, along with any potential issues or hitches, were dealt with as speedily as possible. With their considerable help our sale completed on time, for which we are, naturally, very grateful. We'd certainly recommend the team at Hamptons, Banbury and would have no hesitation in using their services again in the future.
Thank you for taking the time to leave us a review Richard. It is fantastic to hear the team had such a positive impact on your experience and in particular that you would recommend our services further. We take great pride in our people and look forward to sharing your review with Jayne, Amanda and Ella.
5/5
GoogleWe received an excellent services from Hampton in Banbury. Selling our property was particularly stressful as we are living overseas, and we felt disconnected from the local property market. Despite the time difference Hamptons kept us informed about every viewing, and were happy to talk on the phone whenever we needed more information. Individual staff members (Jayne, Rowena and Amanda) also went the extra mile so many times, including dealing with our neighbour over a boundary issue, and even visiting to check the meter reading upon settlement. We certainly recommend them.
Thank you for leaving us a review. We are delighted to hear that despite the time difference our Banbury team provided you with a personal and 5* service, feedback of this nature is very important to us and we look forward to sharing your review with the team. Thank you again.
5/5
TrustpilotProperty Management
Anca Ciobanu has been the property manager of my rental flat for a number of years. She is always polite, conscientious and delivery focused. I highly recommend her and Hamptons.
1/5
TrustpilotWithheld my deposit
Withheld my deposit. I left the place cleaner than I found it. Difficult and unprofessional in the checkout process. Shame as prior to that Jack and Julia were very helpful.
Thank you for your review. We are disappointed to hear your feedback and would like to assure you that we absolutely would never withhold a deposit if an agreement between Landlord and Tenant has been made. We would like to look into your experience further and invite you to contact customercare@hamptons.co.uk with your full name and details who can then look into this further
5/5
TrustpilotHamptons
My experience with Hamptons has been exemplary. Their attention to detail, helpfulness and positive attitude is a real credit to their ethos.
5/5
TrustpilotProperty Manager, Melanie, Bristol area.
Melanie is an ace Property Manager. She is very efficient, kind and patient. She is a credit to her profession. I have used Hampton’s for 5 years and I would highly recommend them.
Thank you for leaving us a review, we look forward to sharing your feedback with Melanie and the team.
5/5
TrustpilotExcellent Customer Service from Jocelyn Williams…
Jocelyn Williams has recently taken over the management of my property. I would definitely recommend Hamptons and in particular Jocelyn. She is consistently attentive to both landlord and tenant. I am very impressed with the speed of dealing with situations and actioning items that need addressing. Well done!
5/5
TrustpilotCan I just say how easy it is to deal…
Can I just say how easy it is to deal with Hamptons. As a company they are polite, professional, very friendly, and get the job done with absolutely no hassle at all. Rebecca Hitchman has been a pleasure to work with and I look forward to building that relationship on any/all future business.
1/5
TrustpilotRude, disrespectful and arrogant.
The sales agent is extremely rude, disrespectful and messes us around. We had kept several days free in order to have viewings, and in the last minute, they said the viewings will not happen. On top of that, they promised to show us properties, and last minute had additional requests on what we need to provide them with - for a simple viewing only !
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Hamptons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Hamptons Cherwell won ESTAS awards in two years, most recently 2018.
ESTAS winner in two years: 2017, 2018.
ESTAS awards by year, 2017 to 20182018 1 Silver ESTAS 2018 winners
2017 1 Top 3 and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Hamptons Banbury Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cherwell.
Yes. Hamptons Banbury Sales won Trusted Agent in The Trusted Agent 2026 awards. It also won Silver for Sales in Southern (Buckinghamshire & Oxfordshire) at the ESTAS 2018 awards, and 2 other industry awards since 2017.
