Every review we hold for the Chepstow office, from every platform, shown as written. First names only.
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3/5
GoogleI found the brochure and video produced by Fine and Country very professional. I was not so happy with the service from the Chepstow office - very often there was no one in the office from Fine and Country. They did however find a buyer.
Once a buyer was found the service was exceptional. Keeley was great - she was always available and nothing was too much trouble. Without her I am not sure the completion would have gone ahead.
Thak you Keeley
Marion Β· 26 September 2025
Agent replied Β· 30 May 2025
Thank you Marion for your kind words. I am glad that you were very pleased with the professional marketing materials that we produced, we believe this is so important to show off properties to their full potential. I am sorry that you feel the service you received from our Chepstow office was not always of the highest standard. We are currently reviewing the operations in all of our Fine & Country offices to ensure that we are able to offer a much-improved service going forward.
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5/5
GoogleFine & Country in Chepstow were outstanding in helping us secure our new home. I dealt with multiple members of the team and they were all so helpful and easy to deal with and whilst it was a real team effort, Alice in Sales Progression deserves particular recognition. The ownership she took in ensuring we were able to exchange promptly and her communication throughout was exceptional. Thank you all.
James Β· 26 March 2026
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5/5
GoogleRichard, Alice and Keeley were amazing to deal with. Thank you so much. Alice you are a true asset to F&C. πβ€οΈ β¦
Sara Β· 14 March 2026
Agent replied Β· 14 April 2026
Thank you, Sara.
Thatβs very much appreciated, we are so delighted for you all. Thanks for all your patience!
You are quite correct, Alice is excellent and all of our vendors can be sure that when we agree a sale on their property, she will be in their corner to progress their sale efficiently and effectively!
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5/5
GoogleThe Team at Fine & Country in Chepstow are exceptional; from start to finish, the teams professionalism, warmth and engagement with communication made the whole process painless. We always felt that they were being proactive at each stage; from listing, viewing and then the sale itself. The team are a cut above the rest, and we can't thank Richard, Keeley, Gill and the rest of team enough.
Marjha Β· 16 September 2024
Agent replied Β· 27 August 2024
Thank you Marjha, very kind for you to post your review.
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5/5
GoogleWe bought our new home through Fine & Country and found the whole Chepstow team most helpful and knowledgeable.
Tracey and Richard were very helpful with our initial enquiries and viewings and Gill was incredibly helpful on the sales progression side, making the whole process as smooth and simple as possible (also as least stressful as buy/selling and moving house can be!). Thank you to the Fine & Country Team.
Melissa Β· 16 September 2023
Agent replied Β· 5 July 2023
Thank you Melissa for posting your review. It was a team effort, we all wish you every happiness in your new home. Well come to Monmouthshire from all at
Fine & Country.
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5/5
GoogleF&C, after a slightly slow sales process, were brilliant at making sure the chain came together for completion. They were professional yet personal and the tenacity of their sales progressor was invaluable. Alice basically made completion happen along the entire chain - other estate agents in the chain were largely absent. F&C are well worth the fee for this alone.
Julia Β· 26 September 2025
Agent replied Β· 22 January 2025
Thank you Julia for posting your lovely review, I agree Alice is a wonderful asset to our team. Wishing all the best for your future plans.
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5/5
GoogleChepstow Fine & Country were the agents selling our newly purchased home in Monmouthshire. Tracey, Gill, Richard, Emma, Keeley were all lovely to work with and really went above and beyond to make the process run smoothly. Experienced, honest & helpful. A highly recommended team!
James Β· 14 April 2024
Agent replied Β· 27 August 2024
Hi James, thank you for taking the time to write your review. I hope you are enjoying your new home. Well come to Monmouthshire.
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5/5
GoogleFine & country made the entire process seamless - from viewing the property to completion. We canβt thank Keeley and her team enough for their help and guidance through the process.
Caitlin Β· 2 September 2024
Agent replied Β· 27 August 2024
Thank you for posting your review. Wishing you all the best and enjoy your lovely new home.
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5/5
GoogleAll the staff were extremely helpful and friendly which made our house purchase go about as smoothly as can be expected. Many thanks to Keeley, Sally and co.
Cindy Β· 2 October 2024
Agent replied Β· 23 October 2024
Hi Cindy, thank you for taking the time to post your review. Keeley & Sally are a great asset to the Fine & Country team.
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5/5
GoogleThanks to Gary for two excellent viewings today. We are relocating to the area and Gary offered us lots of local information, which we found extremely useful.
Sophie Β· 2 October 2024
Agent replied Β· 23 October 2024
Hi Sophie, thank you for taking the time to write such a lovely review. Gary has a lot of local knowledge and is always happy to help.
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5/5
GoogleThe Fine & Country team were fantastic throughout. From viewing, to making an offer and throughout the process through to exchange/completion we had a the highest quality assistance and guidance. Would highly recommend.
William Β· 29 June 2026
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5/5
Facebook5 Star I'm giving you a 5 star review because Mrs Jessica Wayne I feel impressed with the wonderful work well done, I was told every achievement begins with a decision to try, I'm glad i took the decision to work with the right person of which I gave in a try of $1000 investment and I withdraw a profit of $11,200 in seven days. Thank to you Mrs Jessica Wayne for the kind of smile you put on my face. For those who are also interest in earning money on forex/stock & crypto trading i recommend Mrs Jessica Wayne she's a Guru and the right expert trader to work with you can contact her on Email: jessywayne2j2@gmail.comWhatsapp: +19186093473.
Mfana Β· 15 June 2022
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5/5
FacebookMadam Kathy is great to work with and always so helpful. I recommend Madam Kathy Perry to you all. I traded with Madam Kathy Perry and am impressed with the result. She made within a week a profit of $10,900 with an investment of just $1000. I appreciate madam Perry for his selfless service and nice approach to customers.She is an incredible tutor. Contact Ma'am Perry viaβ¦Email: kathyperry2470@gmail.comWhatsApp: +1 (352) 658-3405
Martin Β· 5 April 2023
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5/5
GoogleDespite me being in Pembrokeshire and the property for sale being in Glos the team at Fine and Country did a great job of keeping in touch during the marketing and selling process. The first offer fell through after 9 months of complications so F&C certainly earnt their fixed fee! They were great. Thank you F&C.
Tim Β· 2 October 2024
Agent replied Β· 23 October 2024
Thank you, Tim for taking the time to post your lovely.
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5/5
GoogleGreat estate agency, extremely professional very happy with the whole process
The whole team were a pleasure to deal with
5* service
Sarah Β· 26 September 2025
Agent replied Β· 14 April 2026
Thank you Sarah. We all had great pleasure in marketing your beautiful home and were delighted to find the perfect buyers quickly. Responsive sellers and buyers, great teamwork and excellent sales progression from Alice ensured we got this over the line super quick.
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5/5
GoogleI was very impressed with the Fine & Country team in Chepstow. The care and professionalism taken to advertise the house surpassed my experience with other estate agents. They had a clear marketing strategy that they shared and delivered against. The Sales Progression Team were responsive to issues that arose in the selling process and managed the chain exceptionally well. A big thank you to the team.
Michelle Β· 21 August 2023
Agent replied Β· 28 August 2023
Thank you for taking the time to post your review and for entrusting
Fine & Country to sell your lovely home.
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5/5
GoogleVery friendly and knowledgeable service providers.
The bouquet on completion was a lovely touch.
Thank You All
Chris Β· 26 September 2025
Agent replied Β· 30 May 2025
We appreciate your kind review, and are so pleased we were able to help you both with the purchase of your new home. With this gorgeous weather, the views across the gardens must be stunning!
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5/5
Facebook100% recommend Mrs Kelly Robert for helping me in my Forex Trading, she have gone above and beyond to help me earn $10,400 on my little investment of $700 Thankyou Kelly, I highly recommend her to you all. Contact her Directly on WhatsApp: + 1 (323) 628-7351. Email: kellyrobert11009@gmail.com
Sbonelo Β· 30 December 2022
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5/5
GoogleBrilliant Team. For the second time in 12 months we have sold our property using F&C The service provided is way above the norm. Highly professional, they show a great degree of care and a very personal service. Nothing is too much trouble. We highly recommend them and should the need arise we will undoubtedly use their services again.
Rufus Β· 8 May 2023
Agent replied Β· 21 June 2023
Thank you for the kind review. It has been our privilage in helping you move again. We wish you every happiness in your new home.
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5/5
GoogleThanks for being so helpful and responsive in our purchase of our new house.
George Β· 14 April 2025
Agent replied Β· 27 August 2024
Many thanks for lovely review, welcome to Monmouthshire from all at Fine & Country.
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5/5
GoogleI was looking to purchase a property in the Chepstow area and Joe and his team could not have been more helpful. Other agents didnβt seem bothered to help me, but I found the team couldnβt help me more, and I wish I had an agent like them in my town! 5*βs doesnβt seem enough!
Daniel Β· 8 May 2020
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5/5
GoogleI sold my cottage through Fine and Country Chepstow. Everyone there did their jobs to such a high standard, a very refreshing experience. Really pleased with the whole team, thank you all so much
Joe Β· 14 April 2024
Agent replied Β· 21 June 2023
Thank you Joe for taking the time to write such a great review and entrusting Fine & Country to sell your lovely cottage.
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5/5
GoogleVery pleased with our purchase experience F&C were very responsive and clearly professional at all times would recommend them for sales or purchase and would happily use them again.
Terry Β· 14 April 2024
Agent replied Β· 27 August 2024
Dear Mr Crumpton, thank you for your kind review. It was a pleasure dealing with you. I hope you are enjoying the view from your new home. Welcome to Monmouthshire.
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5/5
GoogleI recently visited Fine and Country in Chepstow and couldn't have been more impressed with how helpful their staff were in particular Cheyenne. Their brochures were smart and their marketing in general i thought was superb. The other agents in town were OK but a little uninspiring.
Charles Β· 8 May 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.