Every review we hold for the Chepstow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have used Crown Estate Agents on 3 occasions, firstly to sell my son and daughter in laws house in Chepstow, We had a few Estate agents to come and have look at the property however Crown was the one we chose and we certainly wasn't disappointed, Kerry was amazing from the start keeping us informed when we had viewings and answering any questions we had. She and the team at Crown were always approachable and professional. We didn't hesitate to use Crown again when my daughter sold her town house in Chepstow,. Again an outstanding service! When my mother then wanted to sell her house in Devauden we used Crown again. I can highly recommend this company, I wouldn't use anyone else.
Melinda · 28 April 2020
★★★★★ 5/5
GoogleFrom the moment Kerrie stepped into our property I knew she was the right person the sell our Barn. Friendly, professional and knowledgeable about the market she is a Subject Matter Expert in her field. The service we received from Crown was first class from the initial consultation, marketing brochure and enthusiasm of the team. Our house sold within a day of going on the market. I believe this was due to the right valuation, marketing and the expertise of the team in knowing what their buyers were looking for. I cannot recommend Crown Estate Agents Chepstow highly enough. Thank you again to Kerrie and her team.
Fiona · 28 April 2020
★★★★★ 5/5
GoogleCrown recently helped me to sell a 4 bedroom property in Caldicot. From the very start of the process I found everyone at Crown to be professional, courteous and timely in response to queries. Kerrie oversaw and managed the whole process in a very effective manner. For a number of reasons, beyond anyone's control, this was a bit of a drawn out process, but this did not discourage the team at Crown. They stuck to the task. I was provided with very good advice throughout and Kerrie was particularly helpful in bringing the sale over the line. I would not hesitate to recommend Crown to anyone.
William · 28 April 2020
★★★★★ 5/5
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Nonye · 27 October 2022
★★★★★ 5/5
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Abdullahi · 28 November 2022
★★★★★ 5/5
GoogleI have to say our professional and efficient the whole Crown team were during the sale of my mothers property. Kerrie and team pulled out all the stops and the house was sold within days, not weeks. Thoroughly recommend this establishment.
Jeremy · 28 April 2020
★★★★★ 5/5
GoogleVery pleased with Crown, I'm so glad I chose them. From the moment Kerrie visited the property for the first time explaining next steps and giving advice I felt very comfortable in knowing they would be committed to actually selling my property - rather than wait to see who walked in their door - they had a great marketing strategy, knew the area, and knew who to phone when the market took a down turn towards the end of the year. Great advice, support and hard work on their side - thank you for selling my property!
Lucy · 28 April 2020
★★★★★ 5/5
GoogleCrown made the process of selling our house smooth and easy from start to finish. They sold our house within 4 days and we got over the asking price for it. The photos they took, their marketing strategy and their showings with potential buyers are faultless and we could not have had a smoother and more efficient selling process. We can wholeheartedly recommend them - they are very professional, helpful and friendly to work with. Thank you!
Emma · 28 April 2020
★★★★★ 5/5
GoogleCrown managed the sale of our home (we were the buyers) and we couldn't praise highly enough the service we received. From the initial viewing with Charlie, Crown stood out as a cut above your typical estate agents and this standard of service was carried right through to the day we picked up the keys.
The team were helpful, friendly, thoroughly professional and certainly played a crucial role in facilitating a fairly complicated sale and purchase. We have no plans to ever move, but if we did, we would go straight to Crown.
Paul · 29 April 2018
★★★★★ 5/5
GoogleVery nice staff!
They are profissional, helpful and they always provide a excellent customer service. After 2 years and half since my first tenancy with Crown, I back again to try to rent with them because any other agency is like this one. The staff still with the same or better interaction with people. It's not like others agencies that you see that the staff are not happy with the job, they are rude, don't reply emails or return calls...million stars for Crown and your staff!
Alexandra · 29 April 2018
★★★★★ 5/5
GoogleMy husband and I married a few years ago and used Crown Estate Agents to sell both our houses in 2018 and 2019, one in Chepstow and one in Llanvaches. We received really personal care and attention throughout and both sales completed due to their considerable experience and efficiency in dealing with the numerous problems that occurred with two quite complicated sales. We cannot recommend them highly enough.
Jacky · 28 April 2020
★★★★★ 5/5
GoogleAs an ex Estate agent I had a very clear idea of my expectations from a selling agent and I have been extremely impressed with the service I have been provided - it has been professional from the moment I instructed a valuation - feedback is forthcoming and Kerrie and Caroline have exceeded my expectations, I can highly recommend this firm for a friendly and efficient service
Andrew · 28 April 2020
★★★★★ 5/5
FacebookI have used Sian and Charles at Crown for 5 years now. They let and manage a property for me in Chepstow. The service is top quality and I would recommend them to anyone wishing to let a property. In fact I would go further, you would be silly not to use Crown for letting you property in the Chepstow area
Stephen · 18 January 2020
★★★★★ 5/5
GoogleHave used Crown for many years now and have had no complaints. They are so helpful and organised. We rent out our property remotely and they are brilliant at staying on top of any issues and fixing problems in our absence. Would highly recommend them to any landlords who are looking to rent their property out!
Charlotte · 28 April 2020
★★★★★ 5/5
GoogleAfter successfully selling our property, I'd just like to say how impressed we were with the service that Kerrie and the other Crown staff provided which was always done in a courteous and friendly manner which we really appreciated. We would certainly recommend Crown.
Mike · 28 April 2020
★★★★★ 5/5
GoogleWe have nothing but praise for the Crown team. They are highly professional, their communication is second to none and they listen to their clients, offering a flexible and accommodating service. We cannot rate them highly enough.
Louise · 28 April 2020
★★★★★ 5/5
GoogleA highly professional team, highly responsive, friendly and trustworthy . We let all our properties through them and would highly recommend them to Landlords looking to work with a good team
J · 10 June 2020
★★★★★ 5/5
GoogleAs a BTL landlord have used Crown Estate agents for several purchasing and sales transactions and Kerrie and Caroline have always been professional and helpful at all times. Fantastic estate agents.
Michael · 28 April 2020
★★★★★ 5/5
GoogleA highly professional team, highly responsive, friendly and trustworthy . We let all our properties through them and would highly recommend them to Landlords looking to work with a good team
J · 28 April 2020
★★★★★ 5/5
GoogleLovely offices and fantastic, knowledgeable staff! Will definitely use Crown if I am looking for an estate agent or letting agent or just wanting to find out about property in Chepstow and surrounding areas.
Steve · 30 April 2014
★★★★★ 5/5
GoogleVery glad we chose Crown to sell our house. An extremely friendly knowledgeable and professional service. Simply cannot recommend them enough!
John · 28 April 2020
★★★★★ 2/5
GoogleNot very helpful staff who didn't seem at all bothered about answering my queries
Daniel · 28 April 2020
★★★★★ 5/5
GoogleGreat service and the team who were really helpful esp Gemma (Think that was her name). Would recommend to anyone.
Admin · 30 April 2014
★★★★★ 4/5
GoogleStaff are very helpful and friendly. A very good selection of properties for sale and left
Simon · 29 April 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
