Savills reviews

★★★★★ 5/5

Google

We rented our country property through the Cheltenham Lettings office and everything was handled smoothly, efficiently and professionally with the landlords responsibilities very clearly documented and explained. We chose a fully managed service and Jane Simpson-Browne was an absolutely brilliant property manager, it was a tricky tenancy which Jane handled with total professionalism, it is clear Jane is very experienced in balancing both tenant and landlord needs and knows the letting business inside and out. Jane is an excellent communicator, caring but clear, direct but with humour and always a pleasure to deal with. Jane made our life so much easier than dealing with the tenants ourselves. I highly recommend this service!

S · 26 August 2025

★★★★★ 1/5

Google

Why do I have to give this company any star? There service is absolutely a disgrace. Looked at Besford Court Estate in Worcester, spoke with Cheltenham and booked a date to view. The day before they called me saying that the owner is taking the property of sale. Since that day, the property is still available. Savills in Cheltenham never return calls or emails. An absolutely sham.... disgusting company. I will make contact with the owner myself and explain the going on at this company.

Gerard · 16 February 2026

★★★★★ 5/5

Google

We bought a house through Savills Cheltenham and we can't speak highly enough of Andy Morrison and his professional, friendly and helpful manner to us as buyers for his vendor. Andy made a very stressful time much easier to cope with. A complete star.

Caroline · 2 October 2025

★★★★★ 5/5

Google

The Savills team covering Cheltenham and Bristol have been fantastic these past four years, in particular Jane in managing property-related repair issues and associated professional services.

Mark · 16 February 2026

★★★★★ 5/5

Google

I couldn't have asked for a better experience with Savills--both with Sarah in lettings and Mathew in property management. We were moving internationally, and Savills was one of the only letting agencies that would work with us before we arrived. In fact, they were able to verify our identities in a US branch, which expedited the whole process. The property is just what we expected. There was a minor issue with a toilet and their had workers out immediately. Definitely a pleased customer here.

B · 25 March 2024

★★★★★ 5/5

Google

Sarah Owens, in Savills Cheltenham office, has given us patient feedback at all times in the process of confirming our rental, and as the final interest was agreed she stayed diligently on top of all finalising issues to ensure a smooth and trouble free arrangement. I would happily recommend Sarah as a committed, knowledgeable, and attentive Lettings Negotiator.

Mike · 28 July 2024

★★★★★ 5/5

Google

My wife and I are eternally grateful to the efforts made by Savills Cheltenham (and in particular Omer) for finding our dream home in Cheltenham. Omer’s continued efforts from initial viewing through to completion was first class. We feel that we will probably never need to move again but if we do, Savills will be our first choice agent.

Tony · 25 March 2024

★★★★★ 5/5

Google

We bought a property in Cheltenham in September and cannot thank Savills Cheltenham enough for ensuring our chain didn’t collapse. Chris was proactive, friendly, professional, and generally a joy to work with. And the lovely gift on moving …

Eibhlish · 16 April 2023

★★★★★ 5/5

Google

I purchased a property in Cheltenham earlier this year, the service I received from Andy and the team at Savills was great. They made the whole experience as stress free as it could be, kept me informed and helped with many recommendations along the way too. Many thanks and I am very happy in my new home.

Emma · 25 March 2024

★★★★★ 5/5

Google

We have just moved into our new house having bought through Savills. Andy Morrison was superb from start to finish and was always on hand for the numerous calls and emails I made with additional enquiries, and requests to re-view the property as the process moved along. Nothing was too much trouble. We are delighted. Many thanks.

Mark · 25 March 2024

★★★★★ 5/5

Google

Mathew, the property manager at Savills, has been excellent at looking after my apartment over the years. He has been proactive in arranging any work that has been needed and responsive to enquiries and interactions with the various tenants.

David · 16 April 2026

★★★★★ 5/5

Google

The family and I cannot thanks Chris Jarrett and his wonderful team at Savills for making what could have been a difficult sale far, far easier. Chris himself and everyone we dealt with were so genuine, kind and expertly professional. From a relationship perspective it felt like dealing with a small family-run firm, but with all the expertise, service and reach that you would expect from a global high-end estate agent like Savills. This was the second house sale that Chris has managed for us and I would not hesitate to recommend him and his team. I very much hope to use their services again should I need to.

Solomon · 17 June 2021

★★★★★ 5/5

Google

We would highly recommend Andy Morrison he has been fantastic in the whole process of selling our property from start to finish, friendly professional and proactive. Great communication throughout the whole process

Sarah · 16 April 2023

★★★★★ 5/5

Google

I have so far enjoyed excellent service. Mathew Madeley looked after us exceptionally and we are grateful to him for that. He kept us informed and took our advice as appropriate.

Lakshman · 14 April 2026

★★★★★ 5/5

Google

We have ben so pleased with the team at Savills Cheltenham. They were s helpful, as we had a very unusual situation, selling a house for a friend, but there was so much excellent local knowledge, but also a great deal of help as we were managing it remotely from Scotland. Both Raph and Chris were amazing, and Raph’s local knowledge helped us secure the whole deal finally, which had been a bit on and off, but finally went ahead. The waiting was in no way to do with Savills, and indeed on the contrary = they were such a great help. Thank you Alison and Krish

Krishna · 18 June 2019

★★★★★ 5/5

Google

Just completed on my property with Savills Cheltenham. Rapport was built up quickly with Christian & Becky. It was a tricky property to gauge a selling price for as it had never been sold in its life before & no like for like comparable, but Christian came up with a good strategy & it went really well, lots of viewings booked and we ended up with an enviable selling position to have 8 serious offers to choose our buyer from (all well above the 'offers in excess of' price). It was a probate sale so emotional to let go of the family home but Christian & Becky were always on hand, giving good advice, recommendations, suggestions, encouragement & support throughout the process. I'd originally asked 3 different estate agents (including Savills) for valuations to go through probate and when I was finally ready to market the property I chose Savills for various reasons over the other two that were in the running, and I feel I made the right choice & we ended up with a good result.

Cheryl · 18 June 2019

★★★★★ 5/5

Google

Savills came highly recommended as the only agents in Cheltenham that were worth dealing with. That was my experience as I did visit the other agents and was left less than impressed. Not nice........ How different at Savills. The Principal, Chris Jarrett, who was looking after the vendor looked after her so well with complete consideration for her situation, not only looking after her financial interests, but her well being too. He was enormously kind to me too and did all he could to make my purchase as happy a one as he could. Needed all the moral support I could get moving back to the UK after 46 years, on my own, and knowing nothing of prevailing conditions. Chris's staff, particularly Sheila, his office manager, were utterly charming and couldnt have been more helpful in a practical sense assisting me with necessary paperwork. She has even offered to help me shop for all those basic items I will not be bringing from Australia! All in all a throughly pleasant experience dealing with Savills. Doubt I would have received any of the above from the other agents I interviewed. Highly recommended

Patricia · 18 June 2019

★★★★★ 5/5

Google

I can’t recommend Savills enough. I recently sold my house through Savills and found them to be very professional. More than that, they gave excellent advice on pricing and offers, throughout the sale were always available to answer queries, went above and beyond to solve issues promptly and without fuss. The whole team were fantastic, Polly, Becky, Sheila, John and Helen thank you! Chris Jarrett however was outstanding, always calm, always ready to provide good advice and direction using his extensive experience and knowledge. Moving house is a stressful activity, Savills, and particularly Chris, remove that stress, taking care of everything to make the whole process seamless. Exactly what you want from an estate agent. Worth every penny of their fee.

Helen · 18 June 2019

★★★★★ 5/5

Google

We sold our property very quickly with Savills, two viewings producing two offers at the asking price. Andy Morrison helped us decide which offer to accept, and this proved to be the right choice. The sale went through smoothly, despite our conveyancer retiring in the middle of the process, and Andy helped us keep the deal intact by liaising with the purchasing side. I would not hesitate to use Savills Cheltenham again.

Clifford · 17 June 2023

★★★★★ 5/5

Google

I sold my house through Savills of Cheltenham. The team there were very professional and managed the sales process through to completion well keeping me fully informed as required. I would recommend Savills to anyone wishing to market/sell their home...I found the Cheltenham team (in particular Chris and Raph) to be 'firm but fair' on realistic achievable price to achieve and they didn't fail to deliver. Thank you!

JOHN · 17 June 2021

★★★★★ 5/5

Google

We bought through Savills and would recommend the Cheltenham branch. Chris Jarrett was quick to deal with queries and helpful with local knowledge .I also expect the vendor is happy - which is probably more important and worth remembering for selling in the future ! The "showers" (John and Ian) were excellent ,leaving you space and time to view and with good humour too.PositiveResponsiveness, Quality, Professionalism

Stephen · 26 October 2021

★★★★★ 5/5

Google

Savills were brilliant to work with in letting out my property in Cheltenham. Sam Pagett made sure I was informed of the process from start to finish with strong knowledge of the local area and property market. Property had a full offer within hours of going live. Pleasure to work with the whole team at Savills Cheltenham.

Joshua · 17 June 2022

★★★★★ 5/5

Google

We sold our house on the 3rd January 2020 through Savills. We received a great service from Chris and his team. It was a totally professional service from the first meeting to viewings and communication back. It's not an easy process selling your home and can be stressful but Savills team helped smooth the process. The sales brochure was also of super quality. I'd recommend Savills.

Trev · 17 June 2020

★★★★★ 2/5

Google

Can only speak for my experience with the lettings side as I have had no dealings with sales. Savills talks a big game, charges even bigger fees and neither met expectations. The team were perfectly polite, but that’s pretty much where the positive experience ended. For a start, the brochure that the agent produced was astonishingly poor; the photographer was great, but I spent two hours correcting the wording, grammar, spelling and punctuation! This is what the client pays an agent for … Communication was initially very limited; I requested callbacks that never came, though admittedly this improved (with prompting). The main agent showing my property failed to arrange an initial viewing for me to show the property to them. How can you authentically show a property to a viewer when you don’t know a thing about it yourself? Feedback from viewings was extremely scant. Whilst an (one!) offer was received during the time Savills had the property, this didn’t meet the requirements for a tenant that I had expressed at the outset. Sorry to say that so many basic things were missed and I expected much better from Savills.

Blair · 16 April 2024