Trusted Agent profile · Cheltenham
★★★★★
1,606 reviews across 2 platforms
123 Promenade, Cheltenham, GL50 1NW, GL50 1NW
Knight Frank's office in Cheltenham, at 123 Promenade, is rated 4.9 out of 5 across 1,606 reviews on two platforms, including 86 Google reviews rated 4.8.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Patricia Tumba
Amazing service from Patricia Tumba! She has always been so efficient, friendly and processional! Give her a raise! Thank you!
Dear Jasmit,Thank you for such kind words. If you need any further support please to not hesitate to contact me.Kind regards,Patricia
5/5
TrustpilotGreat Service
The apartment was super nice, and Knight Frank was always replying to my messages within minutes and always available to help.
Thank you Ginevra for your kind review. It has been a pleasure assisting you. Aldgate
5/5
TrustpilotWorked hard to sell my property and…
Worked hard to sell my property and provides great service.
Dear Natalia,Thank you for choosing us to sell your London home. If there is anything that we can do to help in the future, whether in the U.K. or abroad, please do not hesitate to contact us.Kind regards,Oliver & the Knight Frank Belgravia team
5/5
TrustpilotExcellent service
Excellent service, informative and attentive throughout our purchasing journey
Thank you for the positive feedback, glad we could help smooth the process. Enjoy your new home. Adam and the KF Esher team.
5/5
TrustpilotGo with Knight Frank, they’re super!
Knight Frank have a whole professional hard-and smart-working team on board, they’re friendly, helpful, flexible and results driven yet approachable and quick to solve any problem. It’s been an absolute pleasure dealing with Knight Frank! Thanks!!!
Thank you for the positive feedback. We are so pleased we could help you with your property needs! If you ever need assistance again from Knight Frank in the future please don’t hesitate to reach out, Many thanks Ed.
5/5
TrustpilotHenry N
Henry N. and Knight Frank has been a great property manager (especially compared to other agencies within Canary Wharf)
Thank you very much Minhaj for your kind words. I hope I continue to fulfil all your needs as you property manager and give satisfactory customer service to you also as a client. Thank you once again.
5/5
TrustpilotThey introduced me a great property
They introduced me a great property, thank you Knight Frank! I'm really happy with it and their support after living.
Dear Mr Tsuboi Thank you very much for your kind review, It has been a pleasure to help you.We hope you enjoy your new home.Kind regards,Japan Desk Team
4/5
TrustpilotProfessional real estate company with…
Professional real estate company with competent and friendly agents.
Thank you Oscar for your kind words. It was a pleasure assisting you. Sophie
5/5
TrustpilotVinnie from renewals has been super…
Vinnie from renewals has been super helpful! Very professional and prompt with his communication and a pleasure to work with.
Dear Keshav,It has been a pleasure to assist you in your renewal.Thank you for your patience.Kind regards,Vinnie
5/5
GoogleA hearty recommendation from us! Tom and Gemma managed our purchase in very efficient and friendly manner. In particular, communication was impressive. Thank you!
Thanks for such a positive review, Richard! Thanks also for the amazing box of chocolates!! 😉 I hope you and Sarah thoroughly enjoy your new home! Best wishes, Tom, Gemma and the rest of the Knight Frank team
5/5
TrustpilotJosh has provided exceptional…
Josh has provided exceptional communication since instructed as our property manager. I am thoroughly impressed and thank him for his attention to detail and customer service.
Thank you Joe. It is a pleasure to work with you and I am glad I can be of help.Best wishes, Josh
5/5
TrustpilotThe team and staff helped me along my…
The team and staff helped me along my rental experience.
Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank
5/5
TrustpilotI found Knight Frank extremely helpful
I found Knight Frank extremely helpful, professional, and involved at all times. The care and skill of those showing viewers round was outstanding, I liked the fact that they appointed a facilitator to guide all aspects of the sale as speedily as possible, and above all they were brilliant at keeping in touch.
5/5
TrustpilotHenry provides a first-class service.
Henry provides a first-class service.He promptly answers any emails and easily finds a solution to any problems.
Thank you Mr Vos, for your kind words. I will continue to make sure, I offer high quality customer service to you as our loyal Client. Thank you once again.
5/5
TrustpilotExcellent service from Stan
Excellent service from Stan! He's been incredibly patient, transparent and helpful. We love the new property, thank you so much, we really appreciate it!
It was a pleasure to meet you and Alex; enjoy your new home! Stan
5/5
TrustpilotSummer & Knight Frank have been…
Summer & Knight Frank have been efficient, knowledgable and helpful as we move through the process. Thoroughly recommend.
Thank you for your feedback! I'm delighted to hear that your experience with Knight Frank and myself has been positive. Please don't hesitate to reach out if you need any further assistance.
5/5
TrustpilotGood move in
Fahima managed our move in very smoothly, thank you for your help!
Thank you Angus for your kind words. It was a pleasure assisting you. Fahima
4/5
TrustpilotHelpful property manager
Our property manager, Anik Rupelia, has been helpful and reactive helping fix issues in the apartment. This include lightning issues and fixtures in the closet.
Thank you for you review, we appreciate your feedback and will do our best to resolve any of your issues in a timely manner.Best wishes, Anik
5/5
GoogleDealing with Harry Bethell at Knight Frank was truly brilliant. The service we received was very professional and honest. We cannot recommend Harry enough and we will absolutely be coming to the Knight Frank Cheltenham team again for any property advice going forward.
5/5
TrustpilotThankyou
Thankyou Ehteshaam Ahmed for giving us your time with clear and concise explanations of our accounts.He was polite and very helpful.
It was a pleasure assisting you, Peter, and I am glad to be of assistance. Please do not hesitate to reach out should you have any queries in the future.Kind regards,Ehteshaam
5/5
GoogleDealing with Harry Bethell at Knight Frank was truly brilliant. The service we received was very professional and honest. We cannot recommend Harry enough and we will absolutely be coming to the Knight Frank Cheltenham team again for any property advice going forward.
5/5
TrustpilotIt's been great dealing with Vinnie…
It's been great dealing with Vinnie from Renewals. He is very responsive and handles negotiations well.
Dear Mrs Lee,Thank you very much for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotA truly superb account manager in…
A truly superb account manager in Shantel Sikartanay, makes all the difference when I can be confident my properties are being well managed. 10/10!!
Hi Mark, Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need any assistance or have any further queries, please don't hesitate to reach out.Warm regards, Shantel
5/5
TrustpilotOverall, a very smooth experience
Great experience with Vinnie from Renewals, everything was quick and efficient and the communication was very clear!
Dear Daniel,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
