Trusted Agent profile · Cheltenham
★★★★★
1,624 reviews across 2 platforms
123 Promenade, Cheltenham, GL50 1NW, GL50 1NW
Part of Knight Frank, see every office.
Knight Frank's office in Cheltenham, at 123 Promenade, is rated 4.9 out of 5 across 1,624 reviews on two platforms, including 87 Google reviews rated 4.9.
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Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
TrustpilotHouse sale
Honest advice on pricing, quick production of marketing materials, great communication throughout the sale process and at sale completion. Always on hand and always quick to respond. Couldn’t fault them.
It was an absolute pleasure looking after your mum’s move, thank you for trusting me with it.
5/5
TrustpilotA great home for us in record time
Alice (Marylebone) and John (Central Serv) perfectly understood our needs and helped us to find a great home in a record time. Very thankful for a great job.
Dear Sara,Thank you for your kind review. We are delighted we were able to help you find your new family home in Marylebone and thank you for being a pleasure to deal with.
5/5
TrustpilotLola and Nicole have been super helpful…
Lola and Nicole have been super helpful and responsive throughout the entire process of finding a property and moving in.
Thank you so much for the great review, we are both so happy we could assist with the process of finding you a property. We hope your move in goes well. If you need any help in the future, we would love to assist.Nicole and Konrad
5/5
TrustpilotFells comforting being in safe hands
Fells comforting being in safe hands, and dealing with a pros. My letting was managed by Patricia Tumba, who is polite, helpful, going extra miles with queries, and always available via emails and calls, or else returns calls when she was free. Overall I had a great positive experience.
Thank you for such nice feedback Mo! It was a pleasure helping you find the right tenants. Patricia
5/5
TrustpilotProperty Management by Knight Frank
Shantel from Knight Frank has done a great job managing my property. She has been very responsive in her communications with my tenant and myself.
4/5
GoogleNick and the team provided a thoroughly professional service. Pricing in an uncertain market was challenging, but they displayed enthusiasm and commitment throughout the whole sales and marketing process. The number of viewings was excellent. Their active management of the exchange and completion stages was exceptional and ensured that a successful sale was achieved on target.
5/5
TrustpilotResponsive and helpful.
Responsive and helpful.My agent’s name is Louna she was very helpful and very prompt. She suggested several options that met my requirements. I would definitely reccomend her.
Dear Fatima,Thank you for your kind words. I am glad I was able to help you, and I am really pleased you managed to secure a property. Best wishes, Louna
5/5
TrustpilotVinnie from Renewals
Vinnie from RenewalsVinnie assisted me with the extension of my tenancy and was very efficient and a great communicator. He always kept me up to date on how things were progressing, which I found most helpful.
Thank you very much for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
TrustpilotBrilliant service.
Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.
Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan
5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
GoogleI’m so grateful to Knight Frank, especially Tom Banwell, who patiently helped me search for my new property over a 2 1/2 year period. He was professional, knowledgeable and extremely helpful to me. He eventually found me my perfect property and helped me make the purchase as stress free as possible.
5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
5/5
TrustpilotAmy Butler was hugely helpful and…
Amy Butler was hugely helpful and efficient. Thank you!
Thank you Lindsay, it was a pleasure working with you. Enjoy your new property. Amy
5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
5/5
GoogleA really dedicated team who managed our sale and purchase ( not without some legal surprises) very calmly and effectively. Nick and his team were available at all times to help nudge the process along and were really courteous and professional throughout. We are very happy with the outcome and definitely recommend KF to others.
5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Thank you Peter, always a pleasure dealing with you.
5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
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