Trusted Agent profile · Cheltenham

Hamptons Cheltenham Sales reviews

4.3

★★★★★ Great

1,603 reviews across 2 platforms

105 Promenade, Cheltenham, GL50 1NW, GL50 1NW

Part of Hamptons, see every office.

Hamptons's office in Cheltenham, at 105 Promenade, is rated 4.3 out of 5 across 1,603 reviews on two platforms, including 167 Google reviews rated 4.8.

Google logo

4.8 / 5

167

Reviews on Google

This office

Trustpilot logo

1,436

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

I’ve wouldnt hesitate to recommend Hamptons International, A1 service in all aspects so expect the exceptional from Rebecca Hitchman and the property management team, increadibly helpful and always a pleasure to deal with.

Mark · 24 October 2019

4/5

Trustpilot

A positive experience with Hamptons

Hamptons have been consistently reliable in their communications with me as tenant, acting quickly to get any outstanding issues resolved. To date, a pleasant and efficient service.

D' · 23 June 2021

1/5

Trustpilot

Do not use Hamptons

Very disappointed in Hamptons office. We put an offer on a flat and paid a holding deposit, they still have not removed the flat from the market after two weeks.

Nat · 9 October 2020

5/5

Trustpilot

Rebecca Hitchman well done always on…

Rebecca Hitchman well done always on the ball with a very friendly caring professional manner. Great working with you.

Lisa · 19 August 2022

5/5

Trustpilot

Everything is great

Rating only, no written review.

Derya · 25 June 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave a review. We are delighted to hear that everything is great and that you have had a positive experience with Hamptons. Your feedback is greatly appreciated. Thank you for choosing Hamptons.

5/5

Trustpilot

The check ups and speed of the issue…

The check ups and speed of the issue resolved- brilliant and a definite improvement from before

Hannah · 15 November 2022

5/5

Google

Excellent staff as well as being friendly and businesslike they are very helpful and care about their clients. We are always treated well and given clear concise instructions. I would recommend their services. L A Houseclearance

Moira · 25 October 2015

5/5

Trustpilot

Excellent property manager

Very good help with our difficult tenant and excellent property management by Jocelyn

Christina · 22 February 2023

5/5

Google

We rented a flat with them for one year, 2019-20. Rebecca Hitchman at property management was excellent, always prompt and polite, and sorted out problems quickly. Exceptional service!

QIElf · 23 October 2020

5/5

Trustpilot

Excellent service especially with Kato

Rating only, no written review.

Nabeel · 10 June 2026

Agent replied · 23 September 2026

Thank you for your wonderful review. We’re delighted to hear you received excellent service, especially from Kato, your kind feedback will mean a great deal to them. At Hamptons, we are committed to delivering the highest standards of service, so it’s always a pleasure to hear when this has been reflected in our clients’ experience. Thank you again for taking the time to share your feedback.

5/5

Trustpilot

It was amazing breakfast with friendly…

It was amazing breakfast with friendly and professional service. I am with my friend really enjoyed our breakfast.

Марина · 20 July 2022

5/5

Trustpilot

Prompt response & follow-up support

We appreciate the prompt response and the follow-up support received from our property manager, Mandy.

Orlando · 3 November 2022

5/5

Trustpilot

Great service from Shardai at Hamptons

Great service from Shardai at Hamptons. Prompt and reliable, from a company that I’ve trusted to look after my property for some years now.

Michael · 7 July 2021

5/5

Trustpilot

Jocelyn, best at hamptons

Jocelyn! You are a star, hard working and deserve some holiday!

Thomas · 22 February 2023

5/5

Google

Just moved in! And many thanks to Hamptons Cheltenham team advising and caring on every aspect of the move. Kind regards, Saulius

Saulius · 11 October 2021

5/5

Trustpilot

The deposit manager

The deposit manager, Sandra, was quick and efficient.

Caroline · 17 May 2023

1/5

Trustpilot

Just do not care about tenants

Just do not care about tenants, no sense of urgency, delay sending back deposits. If it’s not a great property don’t use this agency as it just isn’t worth it

Nigel · 17 March 2019

5/5

Trustpilot

Fabulous team at Hamptons Lettings…

Fabulous team at Hamptons Lettings Stratford Upon Avon. Highly recommended for management if you're a landlord looking to let your property. Thanks All.

Giles · 7 June 2021

5/5

Trustpilot

Have found Judy Palethorpe to be…

Have found Judy Palethorpe to be helpful and professional in all aspects as a tenant and vendor

Anne · 28 April 2022

4/5

Trustpilot

Friendly, helpful and prompt

Always friendly, helpful and prompt. Our property manager quickly responds to any issues and always follows up in an exceptionally friendly manner.

Bobbi-sue · 9 June 2021

5/5

Trustpilot

Honest and efficient help in managing…

Honest and efficient help in managing the properties. Kudos to Samantha Jennings.

Lee · 3 November 2022

5/5

Trustpilot

Ashley O’Dea (Marlborough PM) gets the job done

I've found Ashley to be responsive, helpful and to get the job done. Keep up the good work Ashley!

Simon · 10 December 2021

5/5

Trustpilot

Really good letting agents

Really good letting agents, very professional and have always had great service from the Cheltenham Branch and their senior property manager Rebecca.

Customer · 21 May 2021

4/5

Trustpilot

Prompt with their responses and have…

Prompt with their responses and have taken care of any issues that came up during out tenancy

Stephan · 21 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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