5/5
Professional and helpful
From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!

Trusted Agent profile · Chelmsford
★★★★★
521 reviews across 2 platforms
Coval Hall, Rainsford Road, Chelmsford, CM1 2QF
Part of Strutt, see every office.
Strutt's office in Chelmsford, at Coval Hall, is rated 4.4 out of 5 across 521 reviews on two platforms, including 74 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Strutt and Parker hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
Professional and helpful
From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!
1/5
Very disappointed with the service :( didn't keep me upto date with the developments at all,though i was the first one to offer on the asking price on the property,they will not clearly tell you what's happening behind the scenes until you actually lose out on the property.NegativeQuality, Professionalism
5/5
Strutt & Parker - Very Professional
The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.
5/5
Our Experience with Strutt and Parker
The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.
5/5
10/10 Stacy Simms and Petra Duffin
I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.
5/5
I have dealt with a lot of real estate…
I have dealt with a lot of real estate agencies in my life but Meena and the overall Strutt & Parker team are remarkable. Everyone is so kind, helpful and professional and has made the process of finding my dream flat and moving in, the smoothest possible. Thank you!!
5/5
A professional and trustworthy company
A professional and trustworthy company. Orchid Ho, my renewals negotiator, dealt with my tenancy renewal efficiently and kept me up to date on progress at every point of the renewal.
5/5
A well managed sale
A well managed sale throughout viewings, survey and negotiation considering it was during lockdown 2 and 3! So a challenging time. We valued the advise of the experienced agent from Strutt and Parker. We were kept well informed throughout the process and are satisfied with the outcome.
5/5
Incredibly Professional Agency
Janet, our agent, was incredible. She was professional, responsive and we felt she gave us and our property the full attention we would expect of Strutt and Parker.I could not recommend this estate agency highly enough to anyone looking to sell in North Yorkshire area.
5/5
…Exemplary Service
The help we recently received was exemplary. At every step of the process, from viewing, to negotiations through to purchase (and even after) we have nothing but praise for the way we were treated. It was all delivered in a friendly and professional manner.
1/5
DO NOT EVER RENT FROM THIS COMPANY!!!!
DO NOT EVER RENT FROM THIS COMPANY!!!!Shockingly bad company. They do not give pence for the tenants, and what an acceptably rentable property should be. Standards do not exist as far as they're concerned. The Banchory office is the worst, and cut costs for the sake of simple safety and liveable standards.
5/5
A tricky sale
Strutt and Parker in Kent worked particularly hard to sell our unusual property (including annexes with tenants) - calm, well measured advice and action from Andrew Harwood, with support from the rest of the team, got a tricky sale over the line.
5/5
An excellent experience
An excellent experience. Sarah couldn't have done more - she went above and beyond to get us moved before I started my new job. She kept us informed throughout and is so friendly and professional. Made the house moving process much less stressful!
5/5
Excellent Highly Recommended
Rented my flats with Strutt for many years, highly recommended , very efficient. 10/10
5/5
Thank you Christine
I have just rented a property through Strutt & Parker and they have all been extremely helpful and professional. With the help of Christine Froud it has been a quick and easy process.
5/5
Prompt, responsive and engaging
I have worked with Strutt & Parker on a number of matters. I have found them to be prompt, responsive, and engaging, progressing matters to a quick conclusion. I have worked alongside Edward Church recently and found his assistance to be invaluable.
5/5
we have been delighted with the service…
we have been delighted with the service we have received from Strutt and Parker. Their accurate assessment of our property and the speedy sale that ensued has been a really pleasant surprise, and we couldn't be more pleased.
5/5
One of the best…
One of the best Estate Agents we’ve used over the years (and we’ve dealt with a few!) - excellent service, open and efficient, responsive...great all round. We wouldn’t hesitate to recommend to anyone wanting to buy or sell their property.
5/5
Professional, efficient service from the letting team.
The letting team at Gerrards Cross - Charlotte, Trish and Katie - were able to find replacement tenants very quickly in April when my original tenant was made redundant due to Covid-19 and had to give up the property.
1/5
Extremely poor communication .
I phoned the chichester office twice and emailed about a property we were interested in and had no response i even explained the 2nd time no-one had come back to me still no response very unprofessional and disappointing .
5/5
We bought our new house through Steven…
We bought our new house through Steven Spencer of S&P and enjoyed the experience. He was helpful in getting a sensible deal done. So we then employed him to sell our old house as a consequence.
5/5
Thank you.
I am delighted at the professional way Strutt & Parker handled my house sale. Their understanding of pricing was good. Their photography, walk through, and description were good and they managed a difficult purchase sensitively.
5/5
Rental property
I have been letting my property out now for many years with Strutt & Parker. Karen and Charlotte have always made it easy for me and organised everything that needed doing. I would highly recommend them
5/5
Great customer service
Been working with Strutt &Parker for over 15 years and have received excellent service the entire time. I never have to worry about my properties because I know I have a great team looking after them!
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Tell us what you need and we'll put you in touch. Strutt and Parker hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chelmsford.