Trusted Agent profile · Chelmsford
★★★★★
18 reviews across 2 platforms
72 - 74 Duke Street, Chelmsford, CM1 1JY
Leonard Gray Estate Agents and Solicitors's office in Chelmsford, at 72 - 74 Duke Street, is rated 4.3 out of 5 across 18 reviews on two platforms, including 17 Google reviews rated 4.2.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Kate and Andy at Leonard Gray.They always answered my queries promptly and and were reassuring. Very friendly and professional. I bought my home through Leonard Gray 20 years ago and this is why I sold through them. I would recommend Kate and Andy at Leonard Gray if you are looking to move home. You will not be disappointed. They found the perfect buyers for my home and the whole process was very easy due to their encouragement.
4/5
GoogleAndy and Kate were instrumental in helping us land a new home in Chelmsford. From our first offer to negotiating on a final offer took minutes. Kate and Andy prepared me for the several process of buying a new home , what I appreciated the most about Kate was she checked in often not only to see how things were going but also to provide me updates on how things were going from my rather long chain. I would say they even went above and beyond even when top of the chain fell through . Both Andy and Kate were professional , responsive and genuine Regards Savio and Menessa
5/5
GoogleI have just completed on the sale of my house in Chelmsford. Leonard Gray Estate Agents provided me with exceptional service and good advice throughout the process. They helped me to choose the best buyer having realised three offers within a week of the house going on the market. It suited me that they are a small team, as I was always able to speak to someone who knew about my house and circumstances. On the occasion that I left a message on the answerphone I received a call back within the hour. Many thanks to Kate and Andy for all their efforts.
1/5
GoogleThey are not professional. First they do not answer the phone, when they finally do and I tried to organise a viewing they give the run around and then don't book anything. They promised to send a video as part of their process and then they dont send it at all. Called 3 times and still it was not sent. By the time I called a fourth time they just said, sorry it is all fully booked. It wouldn't be fully booked for me if they had booked me when I first called. Instead they just treat you like children and make you go through hoops and loops even after they know that it is fully booked. Please be professional and adult about it and do not play with people. Their treatment is enough to put anyone off dealing with them
Hi Liz. Our apologies for any difficulties experienced today. There were a couple of properties placed on the market for sale today and a lot of interest so it has been a very busy day. If you would like to email your contact details to property@leonardgray.co.uk so that either our manager, Andy, or assistant manager, Kate, can call you to discuss this further.
5/5
GoogleI recently purchased a house through Leonard Gray estate agents and was looked after by Andy and Geoff. Due to unforeseen circumstances, the sale took a bit longer than expected, but I was kept up to date on a regular basis by Andy and Geoff and couldn’t have been happier with the communication. I also had a few viewings which were facilitated by them which was never a problem. Would definitely use again.
5/5
GoogleHighly recommend, great service and very friendly. Kate Green made sure everything ran smoothly for us and always with a smile on her face, no question was too much for her. Thanks again Kate.
5/5
GoogleAlthough sadly our purchase did not complete, for reasons beyond their control, I was very impressed by Andy and Geoff at Leonard Gray Estate Agents. They are experienced, knowledgeable and great communicators. Highly recommended.
5/5
GoogleActing as executor for my mother-in-law's estate, the house sale is just about to be completed. All the way through the process I have received only professional and friendly help and advice. Kate, whom I dealt with most of the time, was always ready to answer any questions and offer advice. I can't recommend them highly enough.
5/5
GoogleHighly recommend Leonard Gray. Kate, in particular, was a superstar through to exchange; very prompt to respond, clear at communicating and excellent at keeping us informed throughout. Great at keeping all parties joined up. And really lovely to deal with too.
5/5
GoogleVery happy with Leonard Gray Estate Agents sold my house with no hitches smooth sailing all the way, kept me informed all the time, Kate who dealt with my house sale was absolutely brilliant an really nice polite an professional THANKYOU KATE 😁
5/5
YellUnstuffy
Have used Leonard Grey for many years, and have always found them to be most engaging and helpful. My latest visit in order to revise my will was, as usual, a most comfortable experience with all members of the team that were involved.
1/5
GoogleSeveral bad experiences over the years. Staff are quite rude, and the solicitor I was assigned was pretty incompetent to be honest.
5/5
GoogleThanks a lot Kate for your help throughout our purchase!!
1/5
GooglePersonally wouldn't use them if they were the very last estate agents in Essex
5/5
GoogleRating only, no written review.
5/5
GoogleLeonard Gray Estate Agent’s- Highly recommended. An Excellent and professional service...whilst still remaining friendly!!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leonard Gray Estate Agents and Solicitors's Chelmsford office has 18 reviews across two platforms: 17 on Google, 1 on Yell.
Leonard Gray Estate Agents and Solicitors Chelmsford is rated 4.3 out of 5 across all 18 reviews, and 4.2 out of 5 on Google from 17 reviews.
Leonard Gray Estate Agents and Solicitors Chelmsford, 72 - 74 Duke Street, Chelmsford, CM1 1JY.
