Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLindsay was absolutely lovely and made the whole viewing such a pleasant experience. She was fun, bubbly and incredibly knowledgeable about the property, and made us feel completely at ease throughout. It was genuinely a pleasure meeting her and we really enjoyed the viewing. An exceptionally positive experience from start to finish, thank you, Lindsay!
Paul · 20 September 2026
Agent replied · 11 October 2026
Thank you so much for your kind words, Paul, was such a pleasure to meet you both and hope you find your perfect home soon. Lynsey
★★★★★ 5/5
GoogleHOME have been fantastic throughout the process of purchasing my first home and I couldn’t recommend them enough from a buyers perspective. A special thank you to Bella in particular who has communicated every step clearly and concisely.
Archie · 11 September 2026
Agent replied · 11 October 2026
Hi Archie,
Thank you very much for your kind words, it has been a pleasure to assist you throughout the process so far. Good luck with your purchase!
Kind regards,
Bella
★★★★★ 5/5
GoogleOur experience using HOME to sell our house in Old Moulsham was excellent, the communication was clear and effective and overall a 5* service - we also really liked working with Jo, she was ace. Big thanks!
Tim · 11 September 2026
Agent replied · 11 October 2026
Thank you very much for your 5* Review Tim it means so much to us when our clients have a great experience with us all here at Home Partnership. We hope your onward move went smoothly and you are now happy in your new surroundings.
★★★★★ 5/5
GoogleLinzi was amazing! She gave us such an in depth tour of the house which is exactly what I need as a first time buyer. She went above and beyond by even giving us a lift back to catch our train.
Highly recommend!!!
Akshaya · 11 July 2026
Agent replied · 11 October 2026
Thanks for your kind words Akshaya. Was lovely to meet you and your mum, wishing you all the best x
★★★★★ 5/5
GoogleLindsey was great. She had brilliant knowledge of the house and had it was nice to get some ideas of what we can do with the house. Thank you.
Gaye · 11 August 2026
Agent replied · 11 October 2026
Thank you so much for your lovely review, was a pleasure to meet you and I wish you lots of luck.
★★★★★ 5/5
GoogleI was a little bit lost in the building at first, but the viewing was good overall - Sophie has been really helpful.
K · 11 September 2026
Agent replied · 11 October 2026
Thank you so much for your review! We're pleased that Sophie was helpful to you. We look forward to assisting you further with your property search. Thanks again.
★★★★★ 5/5
GoogleOur moving process wasn’t straightforward, but Home Partnership were excellent at every hurdle. We would like to thank the whole team for finally getting us over the line. We will definitely recommend Home to family and friends.
Jamie · 11 May 2026
Agent replied · 11 October 2026
Thank you for your 5* Review it means a lot to us to know you have had a great experience with HOME. We did have some challenges during your sale and purchase but together we overcame them and got you moved and I hope you are now enjoying your new home! Best wishes, Jo
★★★★★ 5/5
GoogleGill is Very excellent, informative explain everything of the property.
But just feel the viewing a bit quick because the next viewers arrived.
But as we haven't looked in a while that might be normal time allowed
Wendy · 11 May 2026
Agent replied · 11 October 2026
Hi Wendy, thanks very much for taking the time to send your review, and for sharing such lovely feedback. It was a pleasure to show you around.
I am sorry you felt a little rushed on your appointment due to our viewing event and should you wish to pop back for a second viewing do let the office know. Best wishes, Gill
★★★★★ 5/5
GoogleLyndsay has come on two visits with me she is very friendly and very patient with my lot !
Amanda was a great support to us with the purchase of our first home.
Everyone on the team who i have spoken too have been friendly and helpful.
Paige · 14 February 2026
Agent replied · 14 April 2026
Best of luck to you Paige in your new home. Love Lynsey
★★★★★ 5/5
GoogleGill was lovely and welcoming, gave us lots of info and ideas of what to do with the property to help visualise. Overall great customer service :)
Ellie · 11 July 2026
Agent replied · 11 October 2026
Thanks for your lovely review, I really appreciate your feedback. It was great to meet you both, and wish you all the best in finding your first home.
★★★★★ 5/5
GoogleA positive experience from the whole team. For us it was a quick process without too many queries or hiccups. Jo Stewart went above and beyond to ensure the sale was concluded smoothly.
Nicola · 11 May 2026
Agent replied · 11 October 2026
Sorry for the delay, but we just wanted to say a huge thank you for your review! We're so glad you had a positive experience.
Very much appreciated😊
★★★★★ 5/5
GoogleLindsey was incredibly knowledgeable and enthusiastic about her property, overall a great experience with Home!
Alexandra · 11 September 2026
Agent replied · 11 October 2026
Absolute pleasure to meet you Alexandra and so glad you had a good experience.
★★★★★ 5/5
GoogleWe had an excellent experience selling our property through Home. From first meeting Stacy when she valued our house and worked with us through the process of offers, to finally exchanging and completing with the guidance and support of Jo, we have been so reassured and confident with Home as our estate agents. We would recommend Home to anyone looking for an estate agent who will find you the right buyer, and make the very stressful experience of moving house a bit easier! Thank you x
Emily · 11 May 2026
Agent replied · 11 October 2026
Thank you soo much for your kind words and 5 star review. This really does mean soo much to us all here at HOME.
We are delighted to hear that the way we help people move really does work and for all the right reasons. We all would like to wish you and your family all the best in your future home.
Stacy
★★★★★ 5/5
GoogleLindsay is great, I felt very comfortable and relaxed when viewing properties with her
Lauren · 11 September 2026
Agent replied · 11 October 2026
Thank you Lauren! We are really pleased you enjoyed your viewing experience with us and glad that Lynsey made you feel welcome. Thank you!
★★★★★ 5/5
GoogleLindsey was really helpful and friendly and made us feel welcome and at ease during our viewing!
Kirsty · 11 August 2026
Agent replied · 11 October 2026
So nice to meet you, wishing you lots of luck. Lynsey
★★★★★ 5/5
GoogleLindsay was lovely, so helpful and warming thank you!
Emily · 20 September 2026
Agent replied · 11 October 2026
Thank you Emily, was such a pleasure to meet you both and hope to see you again soon. Lynsey
★★★★★ 5/5
GoogleLindsay was great. Showed us around and answered all our questions. Very helpful. Thank you
Marella · 11 August 2026
Agent replied · 11 October 2026
Thank you Marella, was so lovely to meet you, best of luck to you for the future.
★★★★★ 5/5
GoogleLesley is wonderful to work with. Would highly recommend.
Kerimorgans · 11 September 2026
Agent replied · 11 October 2026
Thanks Keri, so lovely to see you and Lloyd again and hope to help you find your forever home.
★★★★★ 5/5
GoogleReally lovely place
Lindsey was amazing
Michael · 11 September 2026
Agent replied · 11 October 2026
That's so kind Michael, thank you. Was so nice to meet you.
★★★★★ 5/5
GoogleLyndsey was very helpful and knowledgeable about the property. She was very approachable and easy to chat to
Olivia · 11 June 2026
Agent replied · 11 October 2026
Thanks Olivia, was lovely to meet you and I wish you and your lovely family all the best for the future.
Lynsey
★★★★★ 5/5
GoogleLindsay was Super helpful and very knowledgeable. Thank you!
Martyn · 11 August 2026
Agent replied · 11 October 2026
Many thanks for your kind comments Martyn, it was a pleasure to meet you and I wish you luck in the future.
★★★★★ 5/5
GoogleLindsay was a pleasure to meet. She was warm and welcoming as well as being very informative.
Vimal · 11 June 2026
Agent replied · 11 October 2026
Was a pleasure to meet you and the family Vimal and I wish you the best of luck.
Lynsey
★★★★★ 1/5
GoogleNegative Review
This agency plays games with buyers.
We were very interested in purchasing the bungalow at 21 Wallace Crescent. The property was listed at the beginning of December 2025. Even before viewing the house, we submitted an offer £25,000 above the asking price.
We then waited over a month for a response. Every time we asked for an update, the agency blamed the seller, saying that the owner was taking a long time to decide. Meanwhile, the property remained online and viewings continued. Eventually, we were informed that the house had been sold to another buyer.
Shortly after, the property appeared online again. When we called to ask what was happening, we were told that the previous buyer had not provided all the required documents and that the property was back on the market. We submitted another offer, and at the same time offered help with selling our own property. The agency then pressured us to use their solicitor for the purchase. We agreed and allowed our personal details to be passed on, believing in good faith that the house would be ours.
In the meantime, we received an offer on our own house and informed the agency immediately. This made us an ideal, chain-ready buyer. From the very beginning, we were given hope and reassurance that the property was ours.
In the end, Bella called to inform us that the house had been sold to another party .
We were kept as a backup option for over two months, while the property remained online the entire time despite our offer being in place from the start. This caused us significant stress. We were actively looking for schools and a GP, fully convinced that the purchase would go through, only to have the property given to another buyer.
I am warning other buyers to be aware of the methods this agency uses. Our experience was extremely stressful and deeply disappointing.
Pawel and Ewa
Adam · 14 February 2026
Agent replied · 14 April 2026
Thank you for your feedback.
However, we would like to clarify that the Old Moulsham office was not involved in your matter. This case was handled by our Chelmsford office, and a response was provided to you from that office six days ago.
To avoid any confusion for readers, we kindly ask that reviews are left on the correct office page so they accurately reflect the team involved. We are, of course, more than happy to continue addressing your concerns directly through the Chelmsford office but you have requested no further contact.
Please feel free to respond to our previous correspondence so we can assist further.
★★★★★ 4/5
GoogleLindsay was very nice and made sure we knew all the details about the flat
Snowy · 11 June 2026
Agent replied · 11 October 2026
Sorry for the delay, but we just wanted to say a huge thank you for your review! We're so glad you had a positive experience.
Very much appreciated😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
