Trusted Agent profile · Chelmsford
Verified
★★★★★
1,348 reviews across 2 platforms
2 Tindal Square, Chelmsford, CM1 1EH, CM1 1EH
Balgores's office in Chelmsford, at 2 Tindal Square, is rated 4.7 out of 5 across 1,348 reviews on two platforms, including 601 Google reviews rated 4.8.
Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.
5/5
GoogleI highly recommending Ben’s assistance. Feel free to contact, very much friendly. He explained everything in detail and very helpful.
Good morning, Thanks for your kind review. We'll pass your thanks onto Ben and the rest of the team. … More
4/5
GoogleDespite a long process the staff at Balgores stayed in for the long haul and didn't dismiss me even as my sale hit stumbling blocks. Ricky at Chelmsford and Marie in South Woodham were always available and on my side.
5/5
GoogleWe recently agreed to let our new flat with Balgores. Jody was super helpful making the initial process fast and stress-free. :)
5/5
TrustpilotA big thank you to Balgores at Hornchurch.
A big thank you to Kellee Newman and Donna Hickey and team at Balgores Property in Hornchurch. There dedication was much appreciated and they were always at the end of a phone with good advice and help. We definitely couldn't have done it without them. They come highly recommended. Best wishes to you both.
5/5
TrustpilotExcellent team
Excellent team, special thanks to Peter Walker and Claire Dartnell. Keeping us updated during the whole buying process and stress free.
5/5
TrustpilotPurchase completed in under 6 weeks!
Purchase completed in under 6 weeks! James was brilliant in handling the initial viewing and negotiations to help us secure the property the same evening! Donna was superb in talking to both sides and chasing docs to avoid any delays. The office are always on the ball with calls & emails, I couldn't ask for more from an estate agent!
1/5
TrustpilotExtremely unprofessional
Extremely unprofessional, like others have similarly experienced, they do not respond to email enquiries nor telephone calls. Rather u helpful and abrupt when you contact on their social media and only reply on there as it’s a public platform. I will never recommend this business and I will make sure others know how they act towards potential tenants, maybe they discriminate against a certain group, who knows. But sadly, a very negative experience and for that I will never recommend this company. They also then remove any comments with negative experiences shared on their social media.
5/5
GoogleDaniel and the team at Balgores have assisted with letting our portfolio of seven flats over the last few years. Daniel and his team have been responsive, efficient and most importantly produced quality tenants with very small void periods. We look forward to continuing to work with them in the future.
5/5
GoogleGreat guy, enthusiastic and listens to what you need. Highly recommend
Thank you for your wonderful feedback, Luke! We're thrilled to hear that you had a positive experience and felt heard. Your recommendation means a lot to us. We look forward to helping you again in the future!
5/5
TrustpilotBalgores Chelmsford were amazing
Balgores Chelmsford were amazing, after a complicated sale they were so helpful and supportive. Richard and Sarah kept us informed every step of the way
5/5
TrustpilotGreat service throughout the duration…
Great service throughout the duration from beginning to end .A special mention to Andrew who’s experienced negotiation skillsAnd style managed to bring buyer and seller to common ground And achieve a sale Mr toulson
Hi Lee,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic, I'll be sure to pass your praise along to Andrew. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
5/5
TrustpilotGreat Agency
Great Agency, amazing staff. They have made our buying experience so easy, as we were first time buyers we had no idea what needs to be done. They explained the whole process, recommended Morgage advisor, who later on recommended solicitors. We managed to move in to our new home in 3 months. Thank you all!
5/5
GoogleBen and belgore team in general are extremely professional and made the accommodation acquisition seamless. I really enjoyed your service. God bless you guys.
Good afternoon, Thanks for your review, we're delighted you're happy with our service. It's great to hear that you feel that Ben and our agents have been professional. … More
1/5
TrustpilotWorst experience we’ve ever had
Worst experience we’ve ever had. We moved in despite them after securing a key ourselves. Rang 9pm night before telling us we couldn’t move in because a new boiler was being fitted!! No thought to where we might live , no common sense, just ‘computer says no ‘ attitude. No idea who gas was with or electric or WiFi basically getting paid 12% management fee to do nothing. Would never ren or buy a house that had Balgores as agentsAs is typical of Balgores I contacted as requested, told me he was on holiday and would follow up on his return, can only guess he’s on a very long holiday as no contact to date, don’t use them
Hi Dave,We're sorry to hear that your experience wasn't satisfactory. We pride ourselves on our fantastic customer service and a matter like this is unnacceptable. We've launched a full scale investigation internally to work out what went wrong here to ensure it doesn't happen again, and as a Director I will personally ensure due diligence is conducted. We would like to invite you to have a chat with us directly so we can find out how we can improve our service moving forwards. Please feel free to contact me via daniel@balgoreslettings.com and we can organise a chat.Kinds regards,Daniel Hanks, Lettings Director
5/5
GoogleHad the pleasure of working with Daniel in our search for our new rental property . Daniel was quick to get us a viewing and we are extremely happy with our place. Would recommend Daniel and Balgores to anyone
5/5
TrustpilotExcellent service and support
Huge thanks to Kellee and Louise in the Romford team who helped us sell our house! Both were on call anytime to help with our enquiries and made sure the process ran smoothly for both the buyers and us as sellers! Cant thank them enough for all their support.
5/5
GoogleI recommend anyone looking for property to use balgores i had an amazing experience they are very professional i took a flat without viewing it and what I saw on the pictures was exactly how the flat looks they pick calls and respond to emails quick I'm so happy with the service ! Thank you Micheal Charles
5/5
GoogleFantastic service from start to finish from Balgores. Ricky was our first point of contact and he was very enthusiastic about our sale straight away. We immediately decided to go with Balgores for our house sale. We were sold in 48 hours at a great price! Ricky, Sean, Sarah and the whole Balgores team were excellent throughout.
3/5
TrustpilotGot better eventually
After my initial confidence with selecting Balgores, I have to say that for a considerable amount of time I was somewhat disappointed with the service received against what had been promised. Although they were efficient at arranging viewings and marketing the property, the lack of contact did frustrate me. I lost count of the number I times I had to contact them to find out what was happening! To be fair, this was resolved after the member of staff I had been dealing with left the company. Also some small niggles about the front door not being locked properly and lights left on when they showed prospective buyers round.That being said, after the change of staff, things progressed quite quickly and a sale was achieved.
Hi Diane,We're sorry to hear that the initial proceedings didn't quite reach our usual standards - we pride ourselves on providing a fantastic service throughout the sales process. We are however pleased to hear that once a new member of staff took over that the process was more positive from there on.If you have any further questions or queries please do not hesitate to get in touch with us again!Kind regards,Brad Stanton, Branch Manager of Balgores Chelmsford
5/5
TrustpilotMAB Peter & Claire
Absolutely fantastic advice and service from Mortgage Advisor Peter and Assistant Claire (MAB). Communication was regular, professional and timely. Claire was proactive at following up any solicitor queries and Peter was contactable at all hours and always responded quickly! Top man!
5/5
TrustpilotAbove and Beyond
Cannot recommend Peter and the team at Balgores enough. They have assisted us no end through the toughest house move you can imagine, always punctual and concise and go above and beyond to get things over the line, at all hours imaginable. Thank you all, Reece and Rachel.
5/5
TrustpilotI used Peter Walker & Claire for my…
I used Peter Walker & Claire for my mortgage (for the 5th time now) as they always delivery and never disappoint. Initially sound advice on a strategy and then a pain free and easy process of obtaining a re mortgage. Clear communication throughout the process in and out of office hours with nothing too much trouble, Great service as always - thank you very much
5/5
GoogleBrilliant Support from Ben. Would highly recommend
Hi Jami, Thank you for your kind words about Ben. We're delighted to hear that you'd recommend our team to others. … More
2/5
GoogleI was a tenant at a property managed by Balgores, now I'm a tenant elsewhere with a different estate agent. I can confirm that Balgores were terrible as property managers. Think twice.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Balgores Chelmsford is among the ESTAS 2026 winners.
ESTAS winner in two years: 2025, 2026.
ESTAS awards by year, 20252025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Send Balgores Chelmsford a message.
Yes. Balgores Chelmsford won Best in Postcode (CM1) at the ESTAS 2026 awards, and 1 other industry award since 2025.
