Balch Estate Agents reviews

★★★★★ 5/5

Google

We had a positive experience working with Lewis from Balch Agents during our property purchase. He was professional, friendly, and always approachable, making the whole process feel much more manageable. What really stood out was his willingness to accommodate multiple viewings and visits throughout the journey. In addition, Lewis did an excellent job coordinating between all parties involved, helping to keep everything on track and minimise any potential delays. Communication was always clear and timely, and we felt well-informed at every stage. Overall, we’re very pleased with the service we received and would happily recommend Lewis and Balch Agents to anyone looking to buy a property.

Sangeeta · 24 March 2026

★★★★★ 5/5

Google

As a first time buyer, I can honestly say I have had a very good experience with Balch. Steven and Lewis were very accommodating and allowed us to view the property multiple times, as well as answering any questions we had. Steven also chased up the other side when needed. This resulting in our purchase being complete within just over 2 months which was fantastic. I would highly recommend. thank you.

Sarah · 14 February 2026

★★★★★ 5/5

Google

Have just moved into my new home, but need to praise Alison of Balch, who was so supportive throughout the whole process of selling my old home. She carried out viewings and was quick to give feedback. Even during the final stages she went above and beyond liaising with the chain and their solicitors to ensure I was always informed. I would not hesitate to recommend Alison to anyone thinking of selling.

Sue · 18 December 2024

★★★★★ 5/5

Google

We are buying a house through Balch and they have been amazing throughout the entire process. Problems cropped up along the way and Gavin was patient, polite and speedy to respond and help at every turn. I've spoken to other estate agents about him and they have agreed that when Gavin is involved in a sale they know its in good hands. Thank you Gavin, you the perfect example of how estate agents should be.

Emma · 20 October 2024

★★★★★ 5/5

Google

We cant thank Balch enough! Fantastic experience from the minute we rang for a house quote to the time we moved into a new property. A special shout out to Gavin and Alison, brilliant at what they do and just all-round good people who actually care about their clients. Professional all the way through yet with a good sence of humour that made us feel relaxed with the whole process. Kept us informed of next steps and upto date with any news on the sale of our existing house and buying of the new property. Thank you Gavin and Alison!!! Keep doing a great job!

Jen · 10 May 2024

★★★★★ 5/5

Google

A great experience from start to finish. Steven was always helpful, stayed in touch regularly & made sure we knew exactly what was happening at every stage. He really went above & beyond & it made the whole process far less stressful. Highly recommended.

Glen · 14 March 2026

★★★★★ 5/5

Google

Lewis from Balch was extremely professional and helpful throughout the process of buying our house. Lewis was very polite and reasonable in the way he dealt with us. He plenty for us. We appreciate the professionalism and the humanity.

Eric · 14 March 2026

★★★★★ 5/5

Google

We have had a very positive experience with Balch. Lewis and Steve were very helpful and managed to get us a very quick sale without compromising on the price, always willing to help and quick with responses. Would definitely recommend 😁 …

Toni · 14 February 2026

★★★★★ 5/5

Google

We have recently sold with the Chelmsford branch and were fortunate enough to have Alison Spillane to be our agent . We immediately knew when we met Alison she was very knowledgable and professional . We have never had to chase Alison for a reply and she has always been very proactive. We feel very fortunate that Alison was our agent and feel she dispelled any taboo thoughts about estate agents !!

Andrea · 13 September 2023

★★★★★ 5/5

Google

Alison was fantastic throughout the purchase of our new home. Professional at all times whilst being very friendly and making us feel at ease, she really made life simple for us.

Liam · 14 June 2025

★★★★★ 5/5

Google

Selling a house is never that simple but Balch made it so much easier. Special thanks to Lewis who was with us every step of the way, can’t thank you enough.

Justine · 14 March 2026

★★★★★ 5/5

Google

Balch Estate Agents in Chelmsford were very professional from start to finish of my sale and purchase. Alison worked hard to resolve many issues and to facilitate the move. Both her and Gavin were easy to talk to and deal with. Highly recommend.

Deborah · 27 October 2024

★★★★★ 5/5

Google

I have nothing but praise for Alison and the Balch team. Alison has been so professional, courteous and amiable when showing us around properties, and attentive whenever communicating with us. I would have no problem recommending the team at Balch for any property sales you have!

Jon · 27 July 2024

★★★★★ 5/5

Google

I would recommend Balch Estate agents if you are selling or buying property in Chelmsford or surrounding area. Gavin, Alison and Helen were a great help in selling a property, professional, friendly, and very responsive to enquiries from me and proactive in moving the process along. Viewings were achieved quickly and potential suitable buyers identified in a timely and professional way.

Andrew · 10 June 2023

★★★★★ 5/5

Google

I've just purchased a property through Balch. Steven was knowledgeable, helpful with the details, and kept the process moving. Highly recommended.

John · 14 March 2026

★★★★★ 5/5

Google

We would like to thank Gavin and the team for selling our house, very helpful and friendly

Peter · 28 April 2025

★★★★★ 5/5

Google

I bought my house through Balch and can’t recommend them enough. Alison was patient and kind and made the whole experience stress free for all parties. Easily the best estate agents in Chelmsford.

Sarah · 5 August 2025

★★★★★ 5/5

Google

Highly recommend Gavin and his team at Balch. Professional and supportive, they made the whole process simple and stress free. Thank you Balch!

Hyper · 23 September 2024

★★★★★ 5/5

Google

I had the pleasure of dealing with Steve for the sale of my property whilst living overseas. Steve stepped in and handled everything for me from viewings, handling current tenants and keeping everything on track for an extremely quick and smooth sale. I am really grateful for such a positive, transparent and honest experience. Highly recommend

Lauren · 14 February 2026

★★★★★ 5/5

Google

Great agent. Alison was amazing and dealt with everything in her stride. Highly recommended

Tracy · 18 December 2024

★★★★★ 5/5

Google

Balch have been knowledgeable and helpful every step of the way. When problems have arisen (due to third parties) they have gone above and beyond to make the selling process as hassle free as possible. I would highly recommend them and would not hesitate to use them again in the future.

Hunter · 29 April 2025

★★★★★ 5/5

Google

We just bought our home through Balch, and they were absolutely spot on from start to finish. No games, just straight talking, professional service. They were supportive throughout, helped us negotiate, and made sure the purchase process kept moving smoothly. Excellent communication, also they were always available when needed.

Mateusz · 8 April 2025

★★★★★ 5/5

Google

Had the pleasure of meeting Steven for a viewing on Saturday and as not just first time buyers but also our first time viewing properties we could not have been made more relaxed. He was one of the only agents that we met with that seemed …

Abbie · 14 February 2026

★★★★★ 5/5

Google

Great service from Balch, our sale went through without a hitch. Gavin and his team are really friendly and helpful. Definitely wouldn’t hesitate to use again if we needed too.

Laura · 10 June 2023