5/5
GoogleGreat team in lettings .Would thoroughly recommend using them to let my property again . Friendly and professional through the whole process . thank you !
Agent replied
Emma - thank you for taking the time to review our service
Trusted Agent profile · Cheam, Surrey
Verified
Goodfellows Cheam reviews
★★★★★
378 reviews across 1 platform
2 Ewell Road Cheam Village, Surrey, SM3 8BU
Part of Goodfellows, see every office.
Goodfellows's office in Cheam, Surrey, at 2 Ewell Road Cheam Village, is rated 4.8 out of 5 across 378 reviews on 1 platform, including 378 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Cheam office, from every platform, shown as written. First names only.
Google5/5
GoogleHayley and the girls were great.A very good experience all round and wouldn't hesitate to use Goodfellow to let again for us.Polite,Attentive and professional service.
Agent replied
Chris - thank you for taking the time to review our service
5/5
GoogleVery good service! Louise and all the team is so lovely and helpful. I got the property very quickly. High recommended👍🏻👍🏻 …
Agent replied · 20 November 2023
Thank you for your positive 5 star review.
5/5
GoogleI am happy because of good service and quick responses to all our queries. They also help us to get Tennant very quickly.
Agent replied
Thank you Navneet for rating our service.
5/5
GoogleThey are a very friendly and helpful team which give me a lot of assists to speed up my purchase.
Agent replied
Thank you for your 5 star review.
5/5
GoogleGoodfellows team work very hard to get a quick sale at a good price. Can’t recommend them highly enough.
Agent replied
Thank you A H for your positive review, We really appreciate you taking the time out to share your experience with us.
5/5
GoogleI worked with a lovely lady named Maria, she listened to what we needed. I definitely will recommend to friends.
Agent replied
Jodie thank you for taking the time to review our service and we are so pleased that you will recommend us to your friends
5/5
GoogleFabulous service, friendly and really helpful. Have been a pleasure to deal with. Thanks guys.
Agent replied
Hi Victoria , the team were keen to tell me that you were a great client to help and that you really made the job worthwhile ...so a big thank you to you to ....From the Cheam Team x
5/5
GoogleLucy, Niamh, Stefan and Angela provided the best service ever. Truly a dream team !
Agent replied
Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear our 'dream team' went beyond expectations and they will be thrilled to hear your feedback!
1/5
GoogleRude over the phone. Not professional AT ALL.
Agent replied
Hello J, really very sorry that you felt the staff were rude over the phone, this is not the service that we pride ourselves on. We take all complaints very seriously so if you would care to email me with further details then I can look into this. (martin.humphreys@goodfellows.co.uk) I must say the phones are really busy currently and with less staff in the office due to Covid19 perhaps this might be a reason but the Cheam office is a good team so I am surprised and disappointed that this happened.
5/5
GoogleHappy with the service we received from Maria and goodfellows team.
Agent replied
Thank you Helga for rating our service and mentioning Maria.
5/5
GoogleCan't praise them enough! Friendly and enthusiastic as well as professional.
Agent replied
Mary - thank you for taking the time to review our service.
5/5
GoogleA first class professional service! They go the extra 10 miles! Even give emotional support when you have a wobble. Highly recommended, they are a fantastic team who always respond quickly.
5/5
Googlefantastic team offers professional service !
Agent replied
Ronnieli thank you for taking the time to review our service.
5/5
GoogleQuite stress free process with them!
Agent replied
Forough - thank you for taking the time to review our service.
5/5
GoogleRating only, no written review.
Agent replied · 22 August 2026
Thank you for the 5 star review, Theo!
5/5
GoogleVery good service!
Agent replied · 20 March 2026
Dear Izabela , thank you for your five star review and we love that it's succinct and one we can be proud of , so that's great and we will continue to offer ' Very Good Service' kind regards Goodfellows Cheam.
1/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Dear Georgina we are sorry that you have given us a one star review and if you would like to explain why we were so bad we will do our utmost to improve. Kind regards Goodfellows Cheam Village
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for the five star review it means a lot.. we would love to read why we deserved five stars so if you get a moment please let us know. Kind regards Goodfellows Cheam Village
4/5
GoogleRating only, no written review.
Agent replied · 20 November 2023
Thank you for the four stars review , please feel free to write how you felt about our service and thank you for the review. Kind regards Goodfellows Cheam Village
3/5
GoogleRating only, no written review.
Agent replied · 29 July 2023
Sorry that you have left us a three star review please contact us to tell us how we could improve our service to you. Kind regards Goodfellows Cheam Village
1/5
GoogleRating only, no written review.
Agent replied · 29 July 2023
Dear Patrick very disappointed and surprised to get a one star , please feel free to contract Martin Humphreys the Director on 07899842705 . Kind regards Martin
5/5
GoogleRating only, no written review.
Agent replied · 29 July 2023
Dear Nico , thank you for this 5 STAR Review , it really is very kind of you. Kind regards Goodfellows Cheam Village
5/5
GoogleRating only, no written review.
Agent replied · 29 July 2023
Thank you ...Goodfellows Cheam Village
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Goodfellows Cheam
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold.
