Trusted Agent profile · Cheadle
★★★★★
2,100 reviews across 3 platforms
2 The Crescent, Cheadle, SK8 1PU
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Cheadle, at 2 The Crescent, is rated 3.8 out of 5 across 2,100 reviews on three platforms, including 146 Google reviews rated 4.5.
146
Reviews on Google
This office
1
Reviews on Facebook
This office
1,953
Reviews on Trustpilot
Business-wide
Every review we hold for the Cheadle office, from every platform, shown as written. First names only.
1/5
TrustpilotHORRENDOUS!
HORRENDOUS!! Avoid avoid avoid!Do not go through this agents to rent a property they treat you absolutely disgusting! Always to busy to answer calls, never want to help with any issues but can’t wait to take your money Avoid at all cost
Hi Lorna - would you be able to let me know which branch you have been trying to get hold of? Thanks
5/5
TrustpilotSimply the Best - Hartburn Team
The Team in Hartburn office have been amazing, I cannot express my gratitude enough to them all. Outstanding service, caring, sensitive and overall made my experience a smooth, happy occassion.If anyone needs to sell, rent or purchase a House please please use Hartburn Team.You are truly the best agents in the North East.
1/5
TrustpilotDont bother youll get more use out of…
Dont bother youll get more use out of concrete each person in the company doesnt have a clue what the other person is doing please avoid i beg you they do harass you ive had first hand experience
Hi Dorris,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotGreat service from start to finish
Great service from start to finish, dealt with the Leyland office. Nicole, Chris and Lisa were all attentive and unlike other agents they returned my calls!
5/5
TrustpilotAbsolutely amazing,the best estate…
Absolutely amazing,the best estate agents ever,a big shout out to, Jen box,for taking us step by step through selling our property, phoning and texting to explain all the steps,Absolutely stress free,Any body wanting to sell or buy a property, book your appointment right now,no pushy selling,explained all the why's and what if's, 4 days on the marked and SOLD....AMAZINGOnce again thank you.x
1/5
TrustpilotAwful
Awful! Turned up to view the property, couldn't gain access. No one from the company got back about rebooking. Now told the property is under offer so there's no point in viewing it. An absolute joke of customer service. Do not use! H.F.Garratt
Hi Fay,We apologise for your cancelled viewing. This was due to a contractor changing the locks and supplying us with incorrect keys. The house did receive an offer but as we explained on the phone, this is a repossession sale, so you were still able to reschedule the viewing and possibly place an offer yourself. Sorry for the mix up and any confusion.Reeds Rains
5/5
GoogleVery happy with the service provided. As I was based overseas for the majority of the time that the property was for sale, it wasn't easy and Owen and Steve really went the extra mile to help. They made the process go as smoothly as possible and even brought round a screwdriver on one occasion to help with a curtain rail that was falling down! I would highly recommend these guys.
5/5
TrustpilotDean from hazel grove branch
Dean from the hazel grove branch has been fantastic! Talked us through everything as it had been a while since our last move. They have all made us feel so calm would highly recommend!
1/5
TrustpilotBeen complaining about maintenance…
Been complaining about maintenance issues for 3 years, found out that they had not been relaying the issues to the landlord. He has now changed letting agent since finding out about the lack of communication.
Hi Laura,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotDear Laura at Reed's Rain's
Dear Laura, at Reed's Rain's, thank you very much for your assistance today in helping with our solicitor problems.Really very helpful and reassuring at quite a stressful time.John
1/5
TrustpilotAwful - renters avoid!
55 days since move-out and still no sign of deposit return. The Move Out department has now been ignoring my emails for nearly three weeks.
Hi Euan - I'm looking into this for you.
5/5
TrustpilotBrilliantly dealt with
I had a quick turn around between viewing the property, signing all documents and collecting the keys. The agent I dealt with, Lucy, was great and made sure every promise she gave was kept. Also, the welcome pack I received was a nice little touch and made me feel like a valued customer
5/5
TrustpilotFirst time landlord
Being a first time landlord was a very scary experience but Sonia and Lucy at ReedsRains had everything under control. Within the first week I had numerous viewings and after finding the right tenants for me, keep everything in place. Quick and easy from my end especially with these two in charge of everything.
5/5
GoogleOutstanding service and a special call out to Samantha Langton who was a superstar! Very professional and flexible to our needs. Keep up the good work and we would definately use Reeds Rains again.PositiveProfessionalism
Thank you Asif. Always happy to help.
5/5
GoogleAfter a proposed move to a rented property fell through whilst dealing with a different company, we got in touch with Samantha Langton from Reeds Rains who was able to find us a property and pushed the move through in a timely manner to help stick to our original time scale. The move went smoothly and they have been very helpful with any dealings since.PositiveResponsiveness, Professionalism
1/5
TrustpilotAwful company
Awful company. Currently renting a property from them and all of the work that they assured us would be completed before we moved in has still not been done 3 months later. Unprofessional staff. Just awful.
Hello Abbie,We are sorry you have not been please with the service provided by Reeds Rains, customer service is of paramount importance to us. We believe you are currently in correspondents with our lettings hub and that the issues raised are currently being dealt with. If there is anything else, please contact our Newcastle-Under-Lyme branch on 01782 717273.Kind regards,Reeds Rains - Newcastle-Under-Lyme
1/5
TrustpilotGreat from the start but your in your…
Great from the start but your in your own after that, no help at all. Get fobbed off to the ‘landlord’ the ‘landlord’ tells u to report to reeds. Awful. Tell you blatant lies
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotThe housing market.
I enjoyed all the time and help from Reeds Rains staff in Rye in selling my house in Rye. Lovely people who gave me help and advice all the way through both selling and buying. They were very patient with me when occasionally I had a few problems in the process. I can recommend them to anyone in the housing market.
5/5
TrustpilotReeds Rains Nottingham - Good as always
Once again I have used Reeds Rains Nottingham to find a tenant. Lianna has been good as always, and the tenants are happy too
1/5
TrustpilotReeds Rains Waterloovile. Tony
Reeds Rains Waterloovile.Tony Ravensdale one of the agents here. Happy to lie about everything to make his life as easy as possible, even to the point of steeling. Stay as far from this man as possible. He’ll act like he’s a friend but thinking in the back of his mind what profits he can personally steal. If your into maintenance or cleaning please you’ve been warned this man is a low life Theif.
1/5
TrustpilotAbsolutely awful company
Absolutely awful company. My tenancy ended over 6 months ago, the check out was absolutely fine but they are still refusing to return my £575 deposit, giving the excuse they can't get in touch with the old landlord. Absolutely would never rent with them again. The local branch (Bridlington) are absolutely useless in assisting with this.
5/5
TrustpilotHeald Green Branch
Reeds Rains have been representing me for over a year now and I have found them to be helpful and attentive. They keep me well informed about everything regarding my property and promptly sort out any issues that may arise. Whenever I've had to drop into the Office the staff are always friendly and efficient and I look forward to continuing this working relationship.I would have no hesitation in recommending them. Tracey Riley
5/5
TrustpilotThe estate agent Andrea was very…
The estate agent Andrea was very helpful and provided excellent service I would recommend Reeds Rains to my family and friends.
5/5
TrustpilotReally friendly staff
Really friendly staff, helping through the process has never felt like to much trouble for them. I’m am very nervous but they have made me feel so much better.
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