Hughes Sealey Cheltenham reviews

★★★★★ 5/5

Google

We recently purchased our home through Hughes Sealey, and the service we received was truly outstanding. As a military family, we have moved frequently around the country and, as a result, have bought and sold many properties over the years. This has given us a strong understanding of what differentiates good estate agents from poor ones, and Hughes Sealey are, without question, exceptional. From our very first interaction through to completion, the team demonstrated the highest levels of professionalism. They were calm, knowledgeable, and consistently one step ahead in ensuring everything progressed smoothly. Their responsiveness was exceptional. Every query was answered promptly and with clarity, and we were kept fully informed at every stage. That level of communication made what can often be a stressful and uncertain process feel far more manageable and reassuring. What truly stood out was their commitment to going above and beyond. Even over the Christmas holidays, when most public services were closed, Hughes Sealey went out of their way to accommodate not just one, but two property viewings. They genuinely bent over backwards to help us, demonstrating a level of dedication that is incredibly rare. What really sets Hughes Sealey apart is their integrity. At all times, we felt we were being given honest, transparent advice, with a genuine commitment to fairness for all parties involved. That trust is invaluable when making such an important decision, and it never once felt like “just a transaction.” On a personal level, they were an absolute pleasure to deal with, warm, approachable, and genuinely invested in helping us find the right home. Their care and attention made a lasting impression, and we always felt supported throughout the entire journey. We would not hesitate to recommend Hughes Sealey to anyone looking to buy or sell a property. An exceptional service, delivered with professionalism, integrity, and genuine care, and one that truly stands out even against our extensive experience. Thank you Craig and the team at Hughes Sealey, highly recommended.

Paula · 1 April 2026

★★★★★ 5/5

Google

I was recommended to use Hughes Sealey and am very grateful that I did. The property I was selling was an Equestrian Property in The Lenches. Craig Hughes visited and explained how they would approach the sale using a drone and his own internal photograph. Costs were explained and agreed. The property looked superb and he sold it to the 3rd or 4th viewer. Cannot recommend highly enough *****

Rod · 1 April 2026

★★★★★ 5/5

Google

Craig and his team were fantastic! We were at the top of the chain of 7. At the bottom of the chain there were a number of problems and delays but Craig did an amazing job of coordinating across all the other agents and solicitors and informed and supported us all the way. Craig, we want to sincerely thank you and your team for the amazing work you did to ensure the difficult chain came to a satisfactory completion. You were fantastic and we would not hesitate in highly recommending you to others. Thank you once again! David and Christine Wilson

David · 8 October 2023

★★★★★ 5/5

Google

My husband and I bought a property through Hughes Sealey Estate Agents, directly dealing with Craig Hughes. I am a Programme Manager by trade and thus, asking a million questions, challenging any and every answer provided and needing to form a plan are all hard-coded into my personality! Craig couldn't have been more reassuring, patient, calm, helpful and considerate of the position we were in during the entire process (something I can't whole-heartedly say for the estate agents we used to sell our house!). Safe to say, working with Craig taught me how things can work when the right company is involved - from making himself available way out of working hours, to giving me his personal mobile in times of intense stress, Craig made it very clear he was here to support us through everything - even when it wasn't really his job and he could have quite easily passed us on to other companies who were responsible for dealing with issues. I have never been through the process of buying AND selling before (the house we just sold was our first ever house so no prior experience of being in a chain) and I can honestly say that if we ever considered moving again, I would reach out to Craig and beg that he would act as our agent. Friendly, understanding, firm when needed (ie Craig helped me drive forwards things in my own part of the chain because I didn't have the experience or understanding of what I could push back on) - just overall, a complete pleasure to buy a house through. 10 stars out of 5 - thank you so much to Craig and the team for everything, I honestly don't think we would have completed without them, and now we get to live in our dream home all because of their tenacity, support and ongoing calm attitude.

Mollie · 10 September 2023

★★★★★ 5/5

Google

We recently moved to the UK and were generally unfamiliar with the home buying process here. Many estate agents that we encountered were less than helpful and made us feel that we were bothering them by wanting to view homes and ask questions. Hughes Sealey, on the other hand, were extremely helpful, communicative, and flexible with our timing. We felt that we were treated very fairly and are very happy with our purchase. Thank you Craig and Andrea!

Megan · 17 December 2024

★★★★★ 5/5

Google

I was recommend Craig by a family friend who was buying a house through him & his team. They were impressed by his professionalism and ability to get the sale over the line. All I can say in my case appointing Craig was one of those instances that the recommendation and decision to appoint Hughes Sealey was 100% correct. Thank you for all your efforts!

Adam · 10 September 2023

★★★★★ 5/5

Google

Craig delivered a really good service from the outset, recommending other properties to see and devoting a whole afternoon to showing us around. From the point at which we made an offer and onwards, Craig was really easy to reach and responded quickly to all our queries. He usually already had knowledge of any issues arising and was able to talk through them with us. We felt he had a good balance of being able to represent both his clients, and our interests.

Carolyn · 20 July 2024

★★★★★ 5/5

Google

Back in Feb HS showed us around a house in Southam and we decided to buy. We put our house on the market with another agent immediately but footfall was very slow and then lockdown happened. After lockdown viewings were still very disappointing so inevitably we lost the Southam property and were in very low spirits thinking we were never going to be able to move, but we decided to persist and asked Craig Hughes to market our house and would worry about finding a new house later. Craig ‘rebooted’ our house, suggesting some minor repairs and changes to how it was presented. Two days after launch it was sold and the day after that Craig found us our dream home which we viewed and bought before he’d even marketed it. There were still plenty of bumps along the way but Craig was always on hand to navigate us through and keep us sane. Finally today we exchanged and move in next week. Craig and his team have been great throughout and if like me you have not immediately considered HS to market your house because they look expensive, I suggest you give them a call: the service is definitely five star but I think you will find the price surprisingly competitive, especially given the level of personal service provided. Getting the right agent can make the difference between your house move being a dream or a nightmare - Craig and his team won’t be able to remove all the stress and strain but they will share it and be supportive throughout.

Mike · 28 May 2021

★★★★★ 5/5

Google

From our first meeting with Craig we were totally impressed. Helpful, Knowledgeable, thorough and professional. Once choosing to go with them, we sold our house within 2 weeks. Craig was always on hand with advice and Ryan was diligent and ensured the sale went through smoothly. If you think there are no estate agents left that go over and above, think again. Hughes Sealey really go the extra mile.

Nat · 28 May 2022

★★★★★ 5/5

Google

Excellent service, no hidden agenda or costs. Very quickly, photographs and details were on the internet and positive viewings were arranged. Advice and information from Craig was current and we were kept informed of progress throughout the whole process of selling our property and purchasing another. We would highly recommend Hughes Sealey Estate Agents.

Carol · 3 September 2023

★★★★★ 5/5

Google

We couldn't be happier with Hughes Sealey after they managed our recent house purchase. Craig was very responsive and went out of his way to make sure all sides were happy. Nothing we raised was too much trouble and all of our requests were quickly actioned. Highly recommended!

Tanith · 8 June 2023

★★★★★ 5/5

Google

we love the house we bought through F&C Cheltenham. Craig and Kathryn were absolutely wonderful. they were very professional, patient ,accommodating and did above and beyond for us. as an International buyer, first time buying a house in the UK, they have walked me through the process, helped me in every step of the way from finding the right house for my family to price negotiations, house surveyors, lawyers, getting the keys at the date I wanted. and making sure that we have good communication with the previous owners to make the transition easier. given the fact that we were not in the uk until we moved to the house, we absolutely relied on Craig to help us in everything. and he always came through for us, taking care of every little detail or problem we had. it has been an absolute pleasure to work with him. and we are so thankful for his work and for our wonderful house.PositiveResponsiveness, Professionalism

Netta · 25 August 2022

★★★★★ 5/5

Google

Excellent experience with Craig and the team. Clear expertise and good advice. Sale went very smoothly.

Sarah · 15 October 2025

★★★★★ 5/5

Google

Craig and his team have been fantastic, highly professional and communicative prior to and throughout the whole selling process. Incredibly friendly, it was always a joy to have any of the team visit the house and always felt that our sale was in excellent hands; they were always on time and happy to discuss any concerns we had. We always knew from the team how the sale was progressing, making the whole process easy and straightforward - I cannot recommend highly enough and would only ever use Hughes Sealey going forward.

Mark · 28 May 2022

★★★★★ 5/5

Google

Hughes Sealey dealt with both the recent sale and purchase of our homes. We had a tight deadline of just 6 weeks to complete on our purchase, and this was achieved due to Craig's fantastic service. There wasn't anything to fault, from start to finish, nothing was too much trouble, communication was brilliant & very professional. Hughes Sealey are by far the best estate agents we have ever dealt with, we would 110% recommend this company. Craig helped us achieve the purchase of our dream home and made it as stress free as possible.

Helen · 15 April 2025

★★★★★ 5/5

Google

Craig was on hand throughout the process. Nothing was too much trouble. Kept me up to date on feedback from potential buyers. Always polite and courteous. I would strongly recommend this Company.

Kate · 3 September 2023

★★★★★ 5/5

Google

We bought our house through F and C at Cheltenham. Craig and his team were helpful, professional and acted with integrity throughout the whole process. Having experienced different estate agents over the years, it was so refreshing to deal with such a company.PositiveProfessionalism

Mandy · 25 August 2022

★★★★★ 5/5

Google

Having found our next home with HughesSealey, Craig and Andrea supported us brilliantly knowing that we were rapidly approaching exchange on the sale of our old house. We managed to exchange on the purchase in three weeks! They made the process much easier than we anticipated. So pleased to work with an agent who looks after the interests of both seller and buyer. An agent with the personal touch. Delighted with the outcome.

Tony · 10 September 2023

★★★★★ 5/5

Google

From the start, we found the company to be polite, friendly and very accommodating regarding viewings. Once our offer was accepted, we still felt that the company communicated with us well regarding the progression of the sale and that they tried as hard as they could to solve any problems that arose. We felt that they dealt with everything with a clear understanding of the stresses involved in buying a house. We would not hesitate to use them if we considered selling the house in the future.

Vanessa · 17 December 2024

★★★★★ 5/5

Google

Many house moves are traumatic, but i would assert that ours was particularly fraught and complex. Craig went above and beyond our expectations in resolving issues and supporting us. A particular strength that we really appreciated, was that he would keep us updated and always respond to calls or messages. I hope to never move again, but if i did, i would contact Craig Hughes before any other estate agent.

Jane · 28 May 2022

★★★★★ 5/5

Google

We used Hughes Sealey for both the selling of our property and the purchase of our current home. Craig and all of the team are thoroughly helpful and professional and go above and beyond to keep you informed every step of the way - I would also say that they are not your "typical estate agents" and other agents would do well to take a leaf out of their book! They have restored my faith in estate agents! I would have no hesitation in using them again in the future.PositiveResponsiveness, Quality, Professionalism

Lin · 25 August 2022

★★★★★ 5/5

Google

Fantastic, professional, personal service. Nothing is too much trouble. Craig and his team go above and beyond to ensure a stress-free experience for everyone involved.

Laura · 27 February 2023

★★★★★ 5/5

Google

Craig managed the sale of my mother's property earlier this year. From the moment he marketed the property until the sale was complete, Craig, and his team, ensured every step was completed in a timely manner, often going out of his way to personally help push things along. His friendly and professional nature made the transaction a pleasurable process and we would certainly recommend him to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 25 August 2022

★★★★★ 5/5

Google

Craig is a very personable, hands on agent and very proactive. In our tricky negotiating situation, Craig pulled out all the stops and pulled the sale and purchase together to ensure a very smooth completion. Highly recommend.

K · 15 April 2024