Trusted Agent profile · Chard
★★★★★
265 reviews across 2 platforms
1 High Street, Chard, TA20 1QF
Greenslade Taylor Hunt's office in Chard, at 1 High Street, is rated 4.5 out of 5 across 265 reviews on two platforms, including 123 Google reviews rated 4.8.
Every review we hold for the Chard office, from every platform, shown as written. First names only.
1/5
TrustpilotAvoid this agent
GTH Langport office: in my experience incompetent, unprofessional and duplicitous. When challenged over failure to meet contractual obligations regarding the sale of my house the manager set up a viewing, claiming ‘chain free’ buyer, when her house wasn’t even on the market.
1/5
TrustpilotSpoke to James
Spoke to James , nothing but a pompous little fool , knew nothing about what I was asking even though they were selling it , I would never used them again his tone and manner was shocking for what I thought was a reputable company he even was laughing when I said no Thankyou
5/5
TrustpilotWe had to move nearer family due to…
We had to move nearer family due to health issues GTH were so helpful tending to any problems with our property being empty. They also went over and obove after completion to solve any teething problems with the new owners
5/5
TrustpilotCerisa
Lynsey and the staff so far have been really friendly and helpful . This is our first time buying so have lots of questions. They always give us the time to listen and answer our questions. Would definitely recommend .
Dear Cerisa, thank you for your kind review and we will be sure to pass this on to Lynsey. We hope the process continues to go smoothly and you have many happy times in your new home. Best wishes, GTH
5/5
GoogleI very rarely sing the praises of estate agents but this time I felt I should take a moment to do so. My partner Anthony and I have purchased our current property through tgh a week before Christmas and the service and hellp we received from James and his team was second to none from the very beginning and I mean the very beginning! Considering that they do not conduct viewings on Saturday afternoons after 1pm, they managed to book one for us at 1.30 due to the fact that we were driving from Kent on that day and had other viewings booked. We made it for 1.30 (our last viewing that day!) and fell in love with the house. First thing on Monday morning, before the offices were even open, I rang to secure my offer and my call was answered by someone of their maintenance team. My message was taken down in writing and passed on to the agents at 9.00. That, alone is impressive! Anyway, long story short, everything went smoothly from then on but I have to say that everyone in the office was always aware of any development regarding my purchase. The communication between ALL the employees is superb and their speed of response incredible. They went above and beyond the call of duty, especially James who did a fantastic job dealing with solicitors and council.James knows Chard very well and can be trusted a 100% to put your mind at rest about local issues. Also something important when buying a house is the accuracy of the details on the brochure and the true likeness of the description. In our case, with our purchase, the house exceeded all our expectations and we moved into a 15 yr old house which looked like it had been built this year! How many estate agents have you dealt with that leave a bottle of Prosecco in your new kitchen and a letter of welcome and other goodies? If we ever move again, GTH will be the only agent we will deal with. They have restored my faith in estate agents. If only I could say the same about solicitors!
Dear Sophie, thank you so much for taking the time to detail the good service you received and we are delighted to have been of help to you. We wish you many happy times in your new home! James and The Team.
5/5
GoogleHaving had to deal with Estate Agents several times over the last few years, the conclusion being an utter condemnation of the quagmire they create with every step in what was/is an already stressful situation. So GTH started our relationship against a no win scenario and went from strength to strength. Honesty, straight to the point, do what they say and mostly going far beyond in dealing with our purchase that was unconnected to our sale to help us along. Unravelling the minefield and resolving impossible issues. They were amazing, trustworthy and earned every penny. All were notable - a fantastic team under the outstanding leadership of Jonathan - not ignoring Geraldine, a font of all local knowledge, and Debbie - the glue that brought it all together. Thank you again. Chris
Dear Chris, thank you so much for taking the time to post your review and for your kind comments. We are delighted that the Chard team was able to support you through your sale and we wish you all the very best for the future. Warm wishes ~ GTH
5/5
TrustpilotOutstanding Service
GTH managed a flat for us in Gillingham. Our contact was Olivia Saunders. She always provided an outstanding service and we highly recommend GTH.
Dear Lydia, thank you for your kind feedback. We’re delighted to hear you had such a positive experience with our team and that Olivia provided outstanding service throughout. We really appreciate your recommendation and are grateful you took the time to share it. We will be sure to pass your kind words on to Olivia and the wider team. All the best. ~ GTH
5/5
TrustpilotI have found the staff very supportive…
I have found the staff very supportive friendly and knowledgeable. Weekly reports are very helpful and sound advice given when asked for
Dear Sharon, thank you for your kind review. We're delighted to hear that you've found our staff supportive, friendly, and knowledgeable. It's great to know that the weekly reports have been helpful and that you've received valuable advice and guidance whenever needed. We appreciate your feedback and wish you all the best for the future. ~ GTH
5/5
TrustpilotHighly recommend GTH
From first contact last year impressed with professional non-pushy manner (more than can be said for other Estate Agents in Ivybridge). Would highly recommend using them. Jon very friendly, happy to advise and answer any questions.
Dear Sarah, thank you so much for your kind review! We’re delighted to hear you felt supported from the very beginning and never pressured. We’re pleased that Jon was able to answer all your questions and provide honest, friendly advice, we’ll be sure to share your lovely feedback. We really appreciate your recommendation and wish you all the very best. ~ GTH
5/5
TrustpilotProfessional and extremely helpful
The most professional and helpful estate agency (Barnstaple office) we have encountered in many years.
Dear Mr Parker, Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that your experience with our Barnstaple office was so positive. We will be sure to share your kind comments with the Barnstaple team. All the best, GTH
5/5
TrustpilotGTHin Ilminster have done a great job…
GTH Ilminster have done a great job selling my house and securing me an offer they kept consistent viewings going at probably the worst time of the year to sell a house over the Christmas period.
Dear Julie, we’re delighted to hear that your experience with GTH Ilminster was so positive. We really appreciate your kind words, and we will be sure to share your feedback with the team. Thank you for your recommendation, and all the best for the future. ~ GTH
5/5
TrustpilotGTH IVYBRIDGE
I will recommend Jon and the team at Ivybridge to friends and family. A professional and approachable staff willing to put in that extra effort and time.Thank you Jon.
Dear Kaz, thank you for your kind words and recommendation, which we'll pass onto Jon and the team in Ivybridge. We wish you all the best for the future. ~ GTH
5/5
TrustpilotWe recently used GTH and had a very…
We recently used GTH and had a very positive experience throughout the process. Gemma in particular was fantastic, always patient, approachable, and incredibly accommodating,
Dear Siobhan, thank you so much for your kind feedback. We’re delighted to hear that you had such a positive experience with GTH. Gemma will be pleased to know that her support and approach helped everything run smoothly, and we’ll be sure to pass on your lovely comments. We wish you all the very best. ~ GTH
5/5
GoogleThe team at GTH Chard have helped me with a rental process for my property and then a sale process. Despite the context of tricky financial and property markets, they have been so helpful, proactive and positive. Thank you one and all. :) A special 'shout out' as it were to Fiona in sales, Sharon in rental and to James (branch manager) who have been key players throughout the process. And a big thank you too to Geraldine for helping me navigate a particular tricky day as part of the whole process. What a team! I cannot recommend them highly enough.
Dear Dawn - Thank you so much for taking the time to leave us such a lovely review. It has been a pleasure to work with you and we are delighted to hear that you have been happy with our service. Please feel free to contact us any time if we can be of assistance in the future. Best wishes ~ GTH
5/5
GoogleI traveled from wimbledon in soyh london on one day a week for 3weeks and viewed 31 properys not one to my liking then I contacted greenslade Taylor hunt in chard I described exactly the type of property I wanted I was given several viewing times but the first viewing wa exactly what I had been looking for I cant thank this estate agents enough if you liking for the home of you dreams you wont go far wrong by contacting the greenslade Taylor hunt John mcgrath wimbldon
Dear John - Thank you for your kind words. We were pleased to help with your property search and delighted that we were able to offer you a property that met your needs. We look forward to progressing your purchase smoothly through to completion and wish you all the best for your future plans ~ GTH
5/5
TrustpilotExcellent service
Excellent service, knowledgeable and friendly staff and very good communications. A pleasure doing business with them. Will certainly recommend them to friends and family.
Thank you so much for your lovely feedback. We’re so pleased you found our team knowledgeable, friendly, and easy to work with. It was a pleasure assisting you, and we really appreciate your recommendation! ~ GTH
5/5
TrustpilotExcellent experience with GTH
GTH helped us secure our forever family home, guiding us through every step of the process. Their communication was excellent throughout, making the entire experience smooth and reassuring.
Dear Rebekah, thank you very much for your kind feedback. We are pleased to hear that we were able to support you in securing your forever family home and that our communication throughout the process proved helpful and reassuring. We wish you every happiness in your new home. ~ GTH
5/5
TrustpilotVery professional
All the staff and being very professional. The communication hs been straightforward and clear. Would recommend them to anyone wishing to sell a property.
Dear Peter, thank you for taking the time to leave us this kind review. We’re pleased to hear that our team were professional and that communication was clear throughout. Thank you for your recommendation, and we wish you all the very best. ~ GTH
5/5
TrustpilotExcellent communication and guidance…
Excellent communication and guidance throughout the purchase of my new home.
Dear Ann, Thank you for your kind review. We're so pleased that our communication and guidance helped make the process smoother and more enjoyable for you. Congratulations on your new home, and we wish you all the very best for the future. ~ GTH
5/5
TrustpilotGreenslade Taylor Hunt in Taunton have…
Greenslade Taylor Hunt in Taunton have been absolutely amazing in their help and support.Especially Bill Cosgrove. I have never experienced buying and selling a house before and was totally confused by it all and the holdups that were happening.If it hadn’t been for Bill I would have really struggled.I hope he knows how very very grateful I am to him for his support and encouragement to myself. Here is a man that goes way beyond his duties, a credit to this company. I hope they realise what an asset he is.Thank you BillSuzanne
1/5
TrustpilotGTH are useless.
GTH are in charge for the maintenance of the flats where I live.The maintenance costs amount to over £100+ per month, when multiplied by the number of flats comes near a figure of £10,000per month that they are taking from people living there.For over 2 years, I have had over 8 holes in the felt in my attic. Water has been coming through the living room light fitting and so they sent someone to do a quick botch job to fix the problem.This has been a constant issue as the felt is over 35 years old and at last count there were 5 flats with this problem. Unless the tenant has water streaming into the flat, then they really don't want to know.As none of the flats have had tiles stripped of and the job done properly, then I think that the job is just being cheaply botched every time.These are our homes that you are wrecking.
5/5
TrustpilotHighly recommended
Many thanks to Ann Cragg, Stacy Dave, Harry Izatt, Loraine Vandevelde of the Bridgwater branch of Greenslade Taylor and Hunt for selling my property so fast and efficiently. A wonderful experience all the way through. Highly recommended and will use again.
5/5
GoogleWe are delighted with the work that Jamie and his team have done to help us secure a purchase. They worked above and beyond to keep dialogue open and find a solution that worked for both parties. This is a professional and reliable service which we highly recommend.
Dear Stockland Admin - Thank you for your kind words. We are delighted to hear that you have had a positive experience with our Chard team. It has been a pleasure to work with you on your purchase and we wish you all the best for your future plans ~ GTH
5/5
TrustpilotBill, take a bow my friend 👏
With so many bad estate agents out there I feel like when you come across a decent one they deserve praise. GTH were great throughout our purchase. Bill (William Cosgrove) in particular pulled out all the stops to get us across the line in what proved a problematic chain. Seeing how the other estate agents operated throughout the chain only reconfirmed that these guys were justified as one of the best companies in the SW. Thanks again to GTH Taunton from Oli & Jo
Dear Mr Jennings - thank you for such a glowing review of our brilliant colleague, Bill! We'll be sure to pass on your kind comments and wish you all the very best in your new home. Best wishes, GTH
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