Every review we hold for the Chapel-en-le-Frith office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom our first meeting with Andries right through to completion, we were very impressed. Andries kept us informed through out the whole process , checking up and down the chain on progressing and reporting back to us. Any of our questions were answered very quickly with the information we needed. He made the whole process a lot smoother, always going the extra mile ,we would definitely recommend , and he wasn't even 'our' agent !
David · 18 March 2026
Agent replied · 15 April 2026
Thank you so much for the lovely review! It was such a pleasure helping you with your move.
Andries was delighted to read your comments; he truly enjoys making sure everything stays on track for his clients. We’re just really glad he could take some of the weight off your shoulders and get you into your new place as smoothly as possible.
A massive welcome to the neighborhood! It’s a fantastic area to live in, and we hope you’re having a great time unpacking and making the place your own.
Wishing you nothing but the best and many happy years in your stunning new home.
★★★★★ 5/5
GoogleWe can't thank Jayne and the Chapel team enough for their hard work in getting our sale through to completion. Jayne was exceptional at keeping us updated and bringing together vital information from multiple agents and solicitors. Highly recommend.
Emma · 15 March 2026
Agent replied · 15 April 2026
Hi Emma, thank you so much for the lovely review!
Jayne is a total star when it comes to keeping things moving, and she’ll be so chuffed to hear that she made the process easier for you.
We know how stressful those final weeks can be, so it was a pleasure to be in your corner and help get the sale over the line. We’ll be sure to pass your kind words on to Jayne and the rest of the team.
Wishing you nothing but happiness in your new home.
★★★★★ 5/5
GoogleGreat service from Jayne and team through out our sale
Jayne was brilliant at keeping in touch and helping things run smoothly
Louise · 8 April 2026
Agent replied · 15 April 2026
Thank you so much for the 5-star review!
We’re thrilled to hear you had such a great experience with our team. Jayne truly prides herself on keeping the lines of communication open and making the process as stress-free as possible. It was such a pleasure helping you with your sale, and we hope you are settling in well in your new home.!
★★★★★ 5/5
GoogleGeoff, Andries and Jayne were so incredibly accommodating and attentive for both the sale and purchase of our dream home. The communication was second to none and a pleasure to deal with all round. Many thanks.
Chris · 23 October 2025
Agent replied · 22 November 2025
Thank you so much for your kind words! It was an absolute pleasure helping you with both your sale and the purchase of your home. We’re thrilled everything came together and wish you all the best as you settle in.
★★★★★ 5/5
GoogleSutherland Reay Chapel-en-le-Frith team are truly top of the tree when it comes to selling houses.
I'm my experience with estate agents i have found great communication to be a priority. Sutherland Reay are superior when it comes to communication. They listen well and they take the stress out of selling houses. Sutherland Reay work extremely hard to eleviate any issues promptly. Communicating between solicitors, buyers and sellers in a professional and efficient way.
Other agencies need to take a good look at Sutherland Reay, in my opinion they are the leaders of the house market.
Avril · 23 October 2025
Agent replied · 22 November 2025
Thank you for such an outstanding review, your kind words truly mean a great deal to our whole team here in Chapel-en-le-Frith.
We pride ourselves on delivering exceptional communication and taking the stress out of the moving process, so to hear that this has been your experience is incredibly rewarding. Our team works tirelessly to ensure everything runs smoothly between buyers, sellers, and solicitors
★★★★★ 5/5
GoogleI have recently completed a house sale with Sutherland Reay in Chapel and I was really impressed with the professional and friendly support and assistance I received throughout. Although the property was not high value it was never a factor in my dealings with them. Jayne, Andries and Jeanna were very helpful and always kept me updated and I am very grateful to them. I would therefore highly recommend this Estate Agent and this team in particular.
Gill · 28 October 2023
Agent replied · 27 November 2023
Thank you for your lovely comments. I am glad we were able to assist you. We hope you enjoy your new home.
★★★★★ 5/5
GoogleWe had a very positive experience with this agency. Even though the process took quite a long time, which wasn’t anyone’s fault, just the nature of the procedure, the staff were always kind and supportive. Jane, who handled our case, was absolutely wonderful. Every time we needed information, had a question, or wanted to view the property again, they were always happy to help and very accommodating.
Kind regards,
Ioana Zavera
Ioana · 25 October 2025
Agent replied · 22 November 2025
Thank you so much for your kind words. It was an absolute pleasure working with you throughout the process. We know these transactions can take time, and we truly appreciate your patience and understanding along the way.
We wish you every happiness in your new home, and please don’t hesitate to get in touch if we can help with anything in the future.
★★★★★ 5/5
GoogleFrom start to finish my property purchase through Sutherland Reay has been stress-free and very well managed. I've been kept informed every step of the way and can't recommend them highly enough. Special thanks to Jayne and the lovely Andries for looking after me 😊 …
Sarah · 15 December 2025
★★★★★ 5/5
GoogleI would like to thank the team at the Chapel branch, especially Jayne, who have delivered an excellent service. Jayne was absolutely superb at keeping us informed during what was quite a protracted sale. We decided to go with Sutherland and Reay after recommendations from friends but also when we looked at their adverts they seemed to have a more professional and proactive approach to the selling of houses in the area.
Yvonne · 17 September 2024
★★★★★ 5/5
GoogleWe can't recommend the team at Sutherland Reay highly enough.
Jayne at the Chapel office was the estate agent for our purchase and her excellent communication skills and commitment helped to manage the complicated process between multiple solicitors and estate agents.
Jayne always kept us informed and managed the expectations of both ourselves and others in the chain.
Without being dramatic, we feel this chain and our purchase could've collapsed several times without Jaynes proactive interventions and communication skills.
Just wish we could give 6 out of 5 stars for the review.
Mike · 18 November 2025
★★★★★ 5/5
GoogleThank you to Jayne for her help and brilliant communication during the purchase of our first home. We appreciate the support from Andries and the entire office.
Georgi · 15 December 2025
★★★★★ 5/5
GoogleMy brother and I used the Chapel en le Frith office to sell our late Mum’s house after she died. It was a very good decision, it was a smooth and trouble free process. Jayne from the Chapel office was excellent in her communication with us, she kept us up to date very regularly - even if there had been no change- so we were not left wondering. Highly recommend.
Judi · 15 December 2025
★★★★★ 5/5
GoogleJayne has been brilliant throughout the entire process - proactive when issues happened and great at keeping us in the loop on what was going on throughout
Josh · 25 October 2025
★★★★★ 5/5
GoogleJust had my property valued in chapel and I just want to say from the start how professional the office was, knowledgable and helpful , and fitted in with me to work around my commitments . I even got Paul the owner of the company who certainly knew his industry to value my property and his depth of knowledge of the area was second to none . When I do sell they will be my agent of choice .
James
J.T · 29 January 2024
Agent replied · 26 August 2024
Thank you for your lovely comment! We look forward to to working with you in the future.
★★★★★ 5/5
GoogleSelling my house along side of organising a wedding was to say the least extremely stressful. Jayne & Angela were absolutely brilliant, going above & beyond to get the sale through. I HIGHLY recommend Sutherland Reay in Chapel if you're thinking of selling your home.
Julie · 16 November 2024
★★★★★ 5/5
GoogleThe Chapel office team provided exceptional service on a complex sale. They kept us informed and up-to-date throughout the months-long transaction, which was entirely beyond the agents’ control. I highly recommend them.
Stuart · 23 October 2025
Agent replied · 22 November 2025
Thank you so much for your kind words and recommendation! We really appreciate your patience throughout what was a complex sale, and we’re so pleased the Chapel team could help guide everything through to completion. Wishing you all the very best from everyone at Sutherland Reay Chapel!
★★★★★ 5/5
GoogleWe had rather a turbulent sale, with our prospective buyers pulling out 4 months into the sale. We were very stressed, as the house we wanted to buy went back on the market 😩Thankfully, all the staff at Sutherland Reay pulled together and managed to sell our house again quickly, and secure the purchase on our new property, saving us from despair!! We were very grateful for all their efforts and would not hesitate to recommend their services to others. Fantastic team 💥
Sally · 18 September 2023
Agent replied · 2 October 2023
Thank you for your lovely comments. Good Luck in your new home.
★★★★★ 5/5
GoogleWe used Sutherland Reay - Chapel-En-Le-Frith for the sale of our home and for our purchase. Geoff, Jayne & Andries were fantastic and kept us updated every step of the way. We are now in our dream home and could not be happier. Would definitely recommend!
Kyle · 18 August 2024
★★★★★ 5/5
GoogleI recently completed a house purchase though Sutherland & Reay, in Chapel-en-le-Frith, and would highly recommend them. Though they were working on behalf of the seller, I found them very helpful and informative. My main contact was Jeanna. I felt she worked really hard to keep the chain secure and everyone in it informed. I got more information through her than from the estate agents dealing with my house sale. She, and Sutherland Reay, are a safe, hardworking pair of hands for a house sale/purchase.
Joanne · 30 June 2023
Agent replied · 7 July 2023
Thank you very much for your kind review, we really appreciate it.
★★★★★ 5/5
GoogleWe recently purchased a house using Sutherland Reay and found all the staff to be helpful and extremely efficient in responding to emails and calls.
Eve · 23 October 2025
Agent replied · 22 November 2025
Thank you so much for your lovely review and we glad that the team were able to help throughout your purchase. Wishing you many happy years in your new home from all of us at Sutherland Reay!
★★★★★ 5/5
GoogleWe received an excellent service from the team at the Chapel office. Really helpful, communicative and professional. Thank you!
Chris · 23 October 2025
Agent replied · 22 November 2025
Thank you so much for your lovely feedback! We’re delighted to hear you found the Chapel team helpful and professional throughout your move. It was a pleasure working with you, all the best from everyone at Sutherland Reay Chapel!
★★★★★ 5/5
GoogleI’ve just had a very good positive experience whilst selling a house. I was kept up to date with regular phone calls from Jayne and once we had a buyer the whole process was swift and easy. Thank you very much
Jane · 15 January 2026
★★★★★ 5/5
GoogleWe’ve just bought our first house and we’re so impressed with the team at Sutherland Reay. We’d had a really bad previous experience with another estate agents, but this was a completely different story! They were friendly, professional and so helpful throughout, nothing was too much trouble and they kept us up to date. Would definitely recommend :)
Megan · 28 April 2024
Agent replied · 26 August 2024
Thank you for your lovely comments. We really appreciate it! Enjoy your new home.
★★★★★ 5/5
GoogleA great team, they make the whole process a pleasure, questions answered quickly, always knowledgeable, feeling in safe hands takes the worry and stress away. I wouldn't hesitate to recommend this wonderful competent team in Chapel en le Frith.
Diana · 15 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
