Every review we hold for the Central Bedfordshire office, from every platform, shown as written. First names only.
★★★★★ 1/5
Trustpilot"Avoid Hunters Property Management
"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional"My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns.Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities.Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately.Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility.Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family.Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves.Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.
Onkar · 19 November 2024
★★★★★ 5/5
GoogleWe have just recently completed a sale and purchase through Hunters Leighton Buzzard, this was carried out seamlessly to a very high standard. My thanks to Nick and Caroline along with the rest of the team who worked professionally to ensure everything was completed within the required timescales.
I would highly recommend Hunters as the friendly professional service was second to none from our initial enquiry to the completion of both sale and purchase.
Thanks for all you did to secure our new home, we are very happy even with the amount of work ahead of us!!
Stuart · 10 November 2022
Agent replied · 9 November 2024
Dear Stuart
What a great review , thank you for taking the time to post it
We wish you all the best in your new home
Regards
Hunters
★★★★★ 5/5
GoogleI would like to thank Kelly for all your help you really did look after us we will definitely be using you guys again in the future.
Conway · 5 July 2025
Agent replied · 24 October 2025
Thank you, Conway, for your kind review. We’re so pleased to hear that Kelly looked after you so well, and we’ll be sure to pass on your thanks. We really appreciate your loyalty and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
Absolute shocking service and wouldn't recommend at all.
Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!
Darren · 14 September 2026
★★★★★ 5/5
TrustpilotThank you Jasmine
Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.
Asha · 2 February 2026
★★★★★ 1/5
Trustpilotlettings fees are very high
For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.
'Tarig · 9 July 2026
★★★★★ 5/5
GoogleThe property that we bought was sold through Hunters and they were amazing every step of the way. The viewing done by David was the best viewing we have ever had. David was friendly, relaxed and allowed us plenty time to view everything without feeling rushed. We then dealt with Caroline who was incredible. Caroline was hands on and in contact with us all the time. Being in a chain of five we experienced many delays with banks, solicitors and searches, but Caroline kept chasing to keep things moving. At one stage we almost had to pull out of the sale and lose our dream home due to a Covid related problem, but amazingly Caroline was able to resolve this by negotiating with others in the chain and finding a way forward. Caroline was a pleasure to work with and we can’t thank her enough for everything that she did.
Sean · 10 November 2021
Agent replied · 9 November 2024
Thank you so much Sean for your wonderful feedback. We absolutely love helping people find their dream homes and it was our pleasure to work with you. Covid has definitely presented us with a few more challenges, but our exceptional team has just raised their game to achieve the same level of service and results that we always strive to achieve. Wishing you every happiness in your new home.
★★★★★ 5/5
TrustpilotI have only great things to say about Hunters Middleton!
I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!
Debbie · 25 June 2024
★★★★★ 1/5
TrustpilotDisappointed is an understatement..
To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.
Lea · 20 June 2024
★★★★★ 1/5
TrustpilotHunters are not interested
Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem.
Tony · 5 April 2026
★★★★★ 5/5
GoogleMy experience with Hunters Estate & Letting agents was perfect, especially Kelly the woman who worked with me. 100% recommend.
Callum · 8 July 2025
Agent replied · 24 October 2025
Thank you, Callum, for your kind words. We’re delighted to hear your experience was perfect and we’ll be sure to share your feedback with Kelly. We really appreciate your recommendation.
★★★★★ 5/5
TrustpilotExpert advice! - Thank you Tom Moorhouse!
Expert advice!
The lovely Tom Moorhouse came to value our house on 22/08/2026.
He gave sound, candid advice which my husband and I are extremely appreciative of.
Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.
Erica · 24 August 2026
★★★★★ 1/5
TrustpilotAwful
Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.
Blyth · 28 May 2024
★★★★★ 1/5
TrustpilotI would completely recommend avoiding…
I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.
Abdul · 29 July 2024
★★★★★ 1/5
TrustpilotSales progression team lied and not very professional.
We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.
A · 30 December 2025
★★★★★ 1/5
TrustpilotDamaged our house, and we're not even their clients!
Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman.
James · 15 March 2026
★★★★★ 5/5
GoogleUnfortunately Hunters did not handle the sale of our house. However, they marketed our sellers’ house as well as our buyer’s. As a consequence, they helped us to secure a shorter chain. Their due diligence was outstanding. They kept in touch with throughout the process and provided helpful advice when needed. If only the agent who was paid to handle the sale had been half as good. Thank you to Caroline, the very hands-on director, for all she and her team did to make our chain work in quick time.PositiveResponsiveness, Quality, Professionalism, Value
Jan · 10 November 2020
Agent replied · 9 November 2024
Thank you Jan I hope you enjoy your new home.
★★★★★ 5/5
GoogleWe cannot recommend Hunters enough! We saw a property we loved in July and told Caroline and the team (from the Leighton Buzzard branch) it was our ‘forever home’. A couple of days later our house was on the market and on our first viewing we had an offer on our property. Fast forward 12 weeks and we have now moved into the house that we love! All the staff at Hunters are extremely efficient and friendly and understand your needs and wishes. We would highly recommend Hunters to any friends or family or anyone that wants to move. 5 stars all round!
Jenny · 10 November 2020
Agent replied · 9 November 2024
Many thanks for your lovely words Jenny & Matt. We wish you all the best in your new home.
★★★★★ 5/5
GoogleGreat agent with a large network of prospective buyers. Caroline and team found us a cash buyer within 1 week of listing!
Sean did a fantastic job with photos, and the sales progression team worked very hard to keep the sale moving. Highly recommended!
Bruce · 12 June 2024
Agent replied · 9 November 2024
Dear Bruce,
Thank you for your lovely review and thank you again for choosing Hunters to sell your home.
Best wishes,
Hunters
★★★★★ 1/5
TrustpilotAgent Harj was full of fake promises
Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!
Hamza · 23 May 2024
★★★★★ 1/5
TrustpilotBad communication
I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.
EM · 8 December 2025
★★★★★ 1/5
TrustpilotPathetic estate agency
Pathetic estate agency! The guy who is showing properties mixing up addresses and you end up viewing a different one. If you make an offer they show a very keen interest in person then no-one ever comes back to you. The property owners will never get to find out who made offers and they may just losing out on perfectly good tenants…!They do not even talk to each other within the office to relay interest.You get a bunch of promise, but that is all!Laura is useless!
Anonymous · 29 February 2024
★★★★★ 5/5
GoogleCommunication with Kelly at Leighton buzzard was excellent and every question I had was answered promptly and clearly. They were transparent about fees, Kelly kept me updated at every step, and ensured all paperwork was handled efficiently. I really appreciated how friendly and approachable she was, which made me feel confident and comfortable throughout.
King · 9 April 2025
★★★★★ 5/5
TrustpilotJamie at Hunters -South West
Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie
ZOE · 18 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.