5/5
TrustpilotRealistic on price
Realistic on price, efficient and supportive. This company have really gone the extra mile for us and are making our selling experience less stressful than it might have been. Thank you, Reeds Rains
Trusted Agent profile · Carrickfergus
Reeds Rains (Carrickfergus) reviews
★★★★★
2,173 reviews across 3 platforms
10 High Street, Carrickfergus, BT38 7AF
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Carrickfergus, at 10 High Street, is rated 3.9 out of 5 across 2,173 reviews on three platforms, including 300 Google reviews rated 4.9.
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Awards
Industry awards
Reeds Carrickfergus won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Carrickfergus branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSecond sale with this agent.
This is the second house we have sold with Reeds Rains in 4 years and the service both times has been spot on. This second time was all rush but everything went smoothly and we got a sale in under 24hrs.
5/5
TrustpilotThe best experience throughout our move…
The best experience throughout our move was the input from the invaluable Alison at Bamber Bridge. She was amazing and made everything so much easier for me and my husband. She really did go above an beyond and made the stressful experience bearable. Cannot thank her enough.
1/5
TrustpilotThis company employs complete…
This company employs complete imbasiles. In my opinion, avoid like the plague.
Agent replied · 17 June 2024
Hello Graham,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAmazing service and great communication…
Amazing service and great communication all the way through the sale.This was the second agent we used to sell the property and we were thoroughly impressed with how quickly and efficiently the sale went through.The staff here are really customer focused and go above and beyond!Definitely would use them again!.Kind RegardsLaura CordwellKingscrown Properties ltd.
4/5
TrustpilotReeds Rains Hazel Grove.
Reeds Rain Hazel Grove have been my agent for over 4 years. They manage my rental property and recently sold a house for me. They are professional and efficient as you would expect from a long established estate agent. The manager, Laura maintains quality control with a friendly face and the whole team are service minded. Brian
5/5
GoogleI have found Chris in Carrickfergus office to be most helpful during my recent house purchase and would fully recommend the Carrickfergus Reids Reins branch. His response to any issues I had as purchaser was both timely and efficientPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat service as usual from Reeds Rains…
Great service as usual from Reeds Rains St Helens. I have used them as my primary letting agent for the last 3 years and couldn't recommend highly enough. Particularly excellent service from Ellie recently when it came to finding and moving a new tenant in.
5/5
TrustpilotAbsolutely amazing company
Absolutely amazing company, kalim one their colleagues was such help with getting a mortgage and was very knowledgeable in properties sales.
1/5
TrustpilotVery poor level of service.
The staff in the local branch were helpful and good to deal with. After letting a property we were handed over to the central team in Southampton (the property being in Sheffield) and from there on the level of service was terrible. I would let rent a Reed Rains property again under any circumstances.
5/5
TrustpilotLovely staff very helpful and go out of…
Lovely staff very helpful and go out of their way to keep you informed
5/5
TrustpilotAlison and Rebecca.
FAO Alison and Rebecca.Have to say I’ve had a great experience with Reeds Rains recently. Having bought a property, they’ve constantly been in touch with updates and I’ve had confidence with them since the start! They’ve been very friendly and would definitely recommend to anyone.Many thanksKarl
5/5
TrustpilotWas very helpful and had amazing…
Was very helpful and had amazing communication between me and them
4/5
TrustpilotTHANK YOU RR CLEVEDON
Brilliant communication, everyone in the clevedon branch were absolutely brilliant, the only thing I would not recommend is going for the solicitors they recommend (absolutely awful - PPL). But to Reeds Rains Clevedon, thank you for making our first house purchase so brilliant!!!! :)))
5/5
TrustpilotGuisborough Branch , Very Helpful Girls
From start to finish Girls at Guisborough helped me and my partner massively. Understand everything that was going on being a new time buyer was a bit daunting , But after having a call with the ladies in the office just settled the nerves . Highly recommend ✨
5/5
GoogleWe recently purchased our property through Reeds Rains Carrickfergus and we would definitely recommend their services. Debbie especially was so helpful and professional she went above and beyond on so many occasions to ensure the purchase progressed as quickly and smoothly as possible and we are so grateful for all her efforts!
1/5
TrustpilotWorst service ever
Worst service ever. Absolute lack of response and not answering my questions..
Agent replied · 17 June 2024
Hello Carol,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotThe team in Chester le Street have been…fantastic best service ever
The team in Chester le Street have been amazing. They keep in touch constantly with updates and advice. I really feel like part of the family. Vicki and Janet have always gone the extra mile and have always been at the end of the phone. Don’t go anywhere else these guys are the best there is.
1/5
Trustpilotdont pick up the phone
dont pick up the phone. been 1h already!
Agent replied · 17 June 2024
Hi Matthew - I've sent you a request for information so I can see which branch you are trying to get hold of, thanks
5/5
TrustpilotReally friendly staff were always there…
Really friendly staff were always there to help
5/5
TrustpilotTop team
Very responsive team. Excellent with follow up activities and supporting client
5/5
TrustpilotCan't recommend this Estate Agents…
Can't recommend this Estate Agents enough, all staff went above and beyond for us to ensure everything went smoothly for us, however Megan stood out, and no matter how many times I rang, she always made the time for me, thanks so much xx
5/5
TrustpilotGreat team
Great team helpful, knowledgeable and good timescales achieved
Agent replied · 17 June 2024
Great, thank you Jason
5/5
TrustpilotCan’t thank the staff in the St Helens…
Can’t thank the staff in the St Helens branch enough. It was my first time using an agent to rent out my property. They kept me informed throughout the process, and the whole thing was stress free. Thanks again, i will definitely recommend in future!
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Questions about Reeds Rains (Carrickfergus)
Has Reeds Rains (Carrickfergus) won any awards?
Yes. Reeds Rains (Carrickfergus) won Gold for Best Estate Agent Guide 2023 Gold Award, Carrickfergus branch at EA Masters 2022.
