Trusted Agent profile · Carlisle

Hunters Carlisle reviews

2.8

★★★★★

779 reviews across 2 platforms

56 Warwick Road, Carlisle, CA1 1DR

Hunters's office in Carlisle, at 56 Warwick Road, is rated 2.8 out of 5 across 779 reviews on two platforms, including 171 Google reviews rated 4.6.

Google logo

4.6 / 5

171

Reviews on Google

This office

Trustpilot logo

608

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Carlisle office, from every platform, shown as written. First names only.

1/5

Trustpilot

Data Breach !

I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !

Kashif · 8 April 2021

1/5

Trustpilot

Rip off.... merchants

Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent

Richard · 28 September 2024

1/5

Google

Never bothered to get back in touch

Dorinda · 20 February 2024

Agent replied · 19 June 2024

Hello Dorinda and thank you for your feedback. We are always concerned when customers feel disappointed in our service which is why we came round to see you as soon as we saw the review. After leaving a voicemail from our first visit we had assumed incorrectly that you might come back to us, so sorry. Hopefully after our telephone call today we have your confidence again to consult with us in the future. Thanks again for the feedback.

5/5

Trustpilot

Laura from hunters buntingford has been…

Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!

Andy · 29 July 2023

5/5

Trustpilot

Would highly recommend Hunters Heswall

Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.

Caroline · 18 June 2021

5/5

Google

My wife and I have just had the pleasure of a preliminary visit from Emma Bell; valuer from Hunters estate agency - and what a pleasant and agreeable experience it was. Other then her thoroughly professional manner, depth of knowledge regarding the house sales market for the region and beyond, Emma exhibited a sincere empathetic attitude to the whole process of getting ones home on the marketplace. John T

John · 20 June 2020

5/5

Google

Danielle Atkins brilliant help and good at her job anything you need always their and willing to help no matter what the issue is Thank you to danielle and teamPositiveResponsiveness, Quality, Professionalism

Mark · 20 June 2021

Agent replied · 19 June 2024

Thanks Mark. Your feedback is much appreciated.

5/5

Google

Hunters were very professional got me the best price for my house and kept me updated every step of the way . Would definitely recommendPositiveProfessionalism

Diane · 20 June 2022

Agent replied · 19 June 2024

Thanks Diane, we really appreciate the feedback. Thank you for selling with Hunters

1/5

Trustpilot

Agent hung up on me when i called to…

Agent hung up on me when i called to enquire about a property

BillieJoJanes · 13 March 2025

5/5

Trustpilot

Great service,reasonable fee and more…

Great service,reasonable fee and more importantly regular communication and updates. Would wholly recommend 5✨️ service

Arron · 7 February 2025

5/5

Google

So pleased we chose Hunters to sell our house. They are so lovely to deal with, efficient and supportive in what is a very stressful time. Emma Bell and all the team are so professional yet friendly and gave us great confidence. Cannot praise them enough.

Hilary · 20 June 2023

5/5

Google

Just completed the sale of my house,Hazel met with me ,informed me how their system worked . Hazel took photos,we discussed valuation ,her advice was very professional like everything she did.This was late October 2019 ,viewings took place really quickly and I was assigned Amy Swailes who kept me informed on a regular basis, excellent top class service from all involved , Many thanks and appreciation.

Margaret · 20 June 2020

1/5

Trustpilot

Extremely disappointing sales experience

It is a real shame when ideal opportunity to acquire a family home is missed due to errors made by an estate agent. It later transpires that vendor accepted a lower offer for the sale of his property. The real questions are; what was the cause of those errors? were they really errors? why was the lower offer accepted and higher offer rejected?

Umar · 18 February 2021

1/5

Trustpilot

Terrible

Terrible. Was booked to view a flat near Holloway Road, viewing cancelled because they suddenly rented to someone over the phone who they sent a video to. Terrible agents, don't waste your time.

In · 14 March 2024

1/5

Trustpilot

Thank You but No...

Dagenham Branch quoting £420 for a property evaluation. Shocking !! Most of other estate agents are providing appraisals free of charge.

Tadas · 22 September 2024

1/5

Trustpilot

Rude manager (Sarah)

Rude manager (Sarah) - in fact she was slightly violent and very difficult to deal with. No interest in trying to listen, talks over you and doesn’t give any info about property - sadly with current housing market the estate agencies can afford to be disgusting and behave unprofessional and get away with it. Avoid using them to sell

Lara · 13 July 2021

1/5

Trustpilot

Don't use them!

We had an unpleasant experience with our local Hunters and now these pests from head office are repeatedly sending us letters urging us to let them take care of our unsold property. We wouldn't use them if they were the last estate agent in the country.

Aria · 30 January 2023

1/5

Trustpilot

Poor service and follow-up on enquiries

I registered to view a property as soon as it came up and they never answered. When I rang them they fobbed me off as some second class person. They did not bother taking my details for any other properties. To me they are unprofessional.

Jon · 4 March 2023

1/5

Trustpilot

Absolutely awful

Absolutely awful, left two messages, ignored me, booked viewing appointments twice, ignored again. Totally ignored me all week, they are unprofessional shambles, avoid.

Peter · 25 July 2024

1/5

Google

Rang for help in finding a property as I’m needing to move closer to family. The woman I spoke to was the most unhelpful woman I have ever spoken to. Wasn’t even interested in answering any questions or even helping. Will definitely give your company a wide birth and go elsewhere.

Jasmine · 20 June 2022

1/5

Trustpilot

Poor experience for the 2nd time!!!

Poor experience for the 2nd time!!!I will never recommend or use this agent. Seems crooked, says one thing and does another.We found that they played us off against another buyer because 'Alan' was a friend of a family, rung very true when it all came out. Shame on people who are in jobs which deal with peoples livelihoods.

Joy · 8 April 2021

1/5

Trustpilot

Shocking company

Shocking, sell property then can't sell. No due diligence, no respect to the customer. They don't get back to you even when you have bought a property. Staff wide boys and inexperienced, be warned do not use will cost a lot of money...

Mark · 7 March 2023

1/5

Trustpilot

Poor experience

Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!

Anonymous · 22 January 2021

1/5

Trustpilot

Arrogant bunch of people

Hunters estate agents are bunch of rude, arrogant people. They make you feel like nobody. Suggestion to everybody if you buy/rent property please don't go through them. That will save lot of your time and energy.

MS · 19 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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