Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a Landlord of a property, I have being using J P Executive Lettings for the past 10 years - throughout this time the communication and service provided has always been fantastic. They take the stress out of finding reliable trustworthy tenants which is always taken care of in a timely manner resulting in no unoccupied loss of rent between tenancy changes. In addition, never in 10 years have I had a late payment from the carefully screened and sourced tenants they refer. J P Executive also manage in terms of guidelines and legislation as part of the tenancy agreements. Additional services such as contacts/tradespeople are also available if and when needed (deep cleans between tenancy changes and EPC certs). I highly recommend Jamie and the team, I personally would not use anyone else when it comes to a service partner for my property.
Julie · 28 March 2025
★★★★★ 5/5
GoogleJP Executive Lettings provide an excellent, personal service for landlords and tenants alike. Contracts, maintenance, legal stuff and all dealings are managed with no fuss - and with friendly expertise across all areas. Very highly recommended - super happy experience, thanks so much Jamie!
Steph · 13 June 2025
★★★★★ 5/5
GoogleI rented my property in Merthyr for the first time and consulted multiple agents. On a recommendation, I chose Jamie from JP Executive Lettings & Sales. Not only did he provide a valuation higher than local competitors, but he also secured a fantastic tenant quickly. Throughout the process, handling compliance and certifications, Jamie’s support was outstanding. A truly five-star experience!”
Emma · 16 March 2026
★★★★★ 5/5
GoogleI can fully recommend JP Executive Lettings & Sales.
I experienced an exceptional and professional service in renting out my property in Cardiff. They secured a corporate client, and I can't speak highly enough of the seamless experience, from start to finish.
Courtesy follow-ups are very helpful and show how much they care.
Definitely a five-star service.
Jan · 16 March 2026
★★★★★ 5/5
GoogleWe have been using JP Executive Lettings & Sales for 15 years to manage lettings on a city centre apartment. Jamie has in all the years been nothing short of professional, effective and communicative.
We have always had a rapid let achieved, in the current instance within 1 week, tenants have been very good and any issues with the property have been dealt with in a timely manner. I cannot recommend more highly from a Landlord’s perspective.
Alison · 13 July 2025
★★★★★ 2/5
GoogleBoth my partner and I been trying to book viewings, it was a terrible experience. They give late replies, I understand they are busy but still. I was going to travel from London all the way to Cardiff but glad I didn’t as I would of wasted time and money. He told me that the property was rented but offered my partner a viewing (of course he didn’t know we was together) but you can imagine the lies he’s probably telling people as clearly it was still available if my partner gor offered a viewing. My partner got offered a video viewing but we got sent the wrong property then said he would send the right video but did we hear back? Nope. Complete waste of time, I definitely wouldn’t recommend to travel from far unless you live in Cardiff already but even then, don’t bother..
Tasharn · 25 March 2024
★★★★★ 1/5
GoogleDo not do business with this people. They tried to scam me £350 from my deposit for cleaning fees. Upon asking for a receipt (both me and deposit scheme) they sent a 3 years ago date receipt. Then they ghosted me. Also they tried to go behind me telling the deposit scheme I did agree to give them that amount. Luckily deposit scheme gave me all my money back. Such a dishonest company.
Gorka · 25 March 2024
★★★★★ 5/5
TrustpilotA decent letting agent at last! - JP Executive Lettings
We've been using Jamie from JP Executive Lettings for many years to deal with all our corporate short term lets and he never lets us down, always provides great accommodation and the services to go with it. If you are going to use JP Executive Lettings, I'd strongly suggest you focus around the Cardiff Bay area as this has some of the best accommodation and most central to restaurants etc.
Jon · 22 June 2011
Agent replied · 24 December 2025
Many thanks John your kind words are appreciated.
★★★★★ 1/5
GoogleDoesn’t answer emails, texts, phone calls etc.
The only reason I put up with this farce is because I was buying a property and he was the Vendors only estate agent.
If you’re selling/looking to let, there are way better agents out there for you to deal with.
Simon92 · 25 March 2024
★★★★★ 5/5
GoogleJP Executive Letting gave me first class service on moving to area with my job. They found me a great apartment and made the process so easy. Their customer support is also fantastic.
Richard · 26 October 2024
★★★★★ 5/5
YellHighly Recommend
The guys manage two of my rental properties and do a fantastic job. I get guaranteed rent paid on time every month and they deal with all of the maintenance issues. Also, both houses are signed on long term agreements so I do have the typical agent fees every 6 to 12 months! I will definitely be moving the rest of my portfolio over to them as soon as the current contracts expire.
MylesP-1 · 15 February 2017
★★★★★ 1/5
GoogleCancelled a booking less than three hours before appointment time, because he "couldn't get the key" when aware that I was making a long journey specifically for the viewing. Cancelled by text then didn't reply to any further communications or pick up the phone. Waste of a day and a £50 train ticket.
Thomas · 16 April 2022
★★★★★ 5/5
GoogleThanks for all your help Jamie, went above & beyond to support me throughout the process. Really appreciate it!
Louis · 25 March 2024
★★★★★ 5/5
YellMade everything easy peasy
I recently rented a room in Cardiff city centre with CK Residential and can't thank them enough. They made life very easy as they dealt with all the bills and arranged cleaners for the house, plus any maintenance/repairs were carried out very quickly. I would definitely rent through them again and would also highly recommend.
RachelJ-36 · 28 September 2016
★★★★★ 1/5
GoogleText 5 mins before viewing saying a cancellation email has been sent (no email sent) no reply to my response or explanation or even re booking the viewing. Time waster
Charlie · 26 March 2023
★★★★★ 4/5
GoogleVery professional, efficient and helpful.
EABrez · 25 March 2024
★★★★★ 5/5
YellGreat service
Keiron and Chris have been brilliant both times i have rented a property through them. Always friendly and always get back to you with any queries/issues. Would definitely recommend for anyone looking for a house share in Cardiff area
PaulP-414 · 13 September 2018
★★★★★ 1/5
GoogleDisappointing. Had a viewing scheduled and the agent didn't bother to turn up or pick our calls
Arpitha · 26 March 2023
★★★★★ 5/5
YellReally recommend, staff is perfect!
I've been living in the UK 8 years so far and CK residential was by far the best agency I had been in contact with. They are friendly, always respond in time, no complaints at all.
RonaldK-12 · 28 July 2019
★★★★★ 1/5
GoogleDoesn’t even pick up the phone. Don’t waste your time with them.
Sahm · 26 March 2023
★★★★★ 2/5
YellLooking to rent in Llanrumney
Looking to rent in Llanrumney or surrounding areas
GailC-9 · 18 April 2016
★★★★★ 5/5
GoogleRating only, no written review.
Sara · 25 March 2024
★★★★★ 1/5
GoogleRating only, no written review.
Dr.Majed · 16 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Rhian · 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
