Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience with Hoskinsmorgan! From the moment I contacted them, the team were professional, friendly, and highly knowledgeable about the Cardiff property market. They made selling our home feel smooth and reassuring keeping us informed at every step, arranging valuations and viewings promptly, and always being approachable for questions. Their personal, attentive service really stood out, and I felt they genuinely cared about achieving the best outcome for us. The staff, especially Caroline, Brad and Suzanne, went above and beyond to make sure everything ran well, which I truly appreciated. I wouldn’t hesitate to recommend them to anyone looking for reliable, client‑focused estate agents in the Cardiff area!
Evan · 7 April 2026
★★★★★ 5/5
GoogleAfter choosing a 3 local estate agents in Barry to sell my property, and finding the 1st didn’t advertise on right move, the 2nd didn’t turn up, and the 3rd whist having a sale percentage actually had a minimum charge before the percentage kicked in, so I turned to Hoskins Morgan in Cardiff who I had previously had dealings with for a valuation.
Thursday, Spoke with Caroline to arrange a Valuation
Saturday - Brad did the valuation and photographs in the morning.
Monday - Contract was signed lunchtime.
Tuesday - Property was live on right move
Wednesday - 2 viewings were confirmed by Caroline
Friday - Suzanne did viewings
Monday - A sale was agreed at my target figure
That’s seriously impressive all round team performance.
During the sale process I was constantly kept updated by Caroline, and when I rang the phone was always answered by a human, and I never once got an answer machine or a request to use my keypad.
In my opinion the service offered can’t bettered, and when I’m selling again Hoskins Morgan will be 1st Choice
Wayne · 3 November 2024
★★★★★ 5/5
GoogleVery professional and charismatic, Charmaine and Caroline were absolutely brilliant. Speedy and attentive by far the best experience I’ve had with Lettings agents in Cardiff, highly recommend!!
Cam · 24 July 2025
★★★★★ 5/5
FacebookI just sold my home with Hoskins Morgan and can’t sing their praises enough- from start to finish, the process was seamless. Their professionalism and experience is first class!
They say that selling/buying a home is one of life’s most stressful experiences but I can honestly say that their attention to detail made the whole thing a breeze.
This was not my first time using Hoskins Morgan and certainly won’t be my last!
Thanks again for everything!
Cherelle · 17 August 2022
Agent replied · 30 October 2023
Thanks Cherelle and good luck in your new home
★★★★★ 5/5
GoogleWe went to view a property in Newport with Brad who was kind enough to show us around and give us a better understand of both the property and the area. Brad was really helpful and communicative throughout and I would be happy to recommend him if someone were looking to either sell or purchase their next property.
Lee · 31 August 2022
★★★★★ 1/5
GoogleDon't waste your time booking a viewing with this company they fail to keep their word.
I booked a viewing , nobody from Hoskins Morgan turned up when I rang I was told no viewing was booked and the property was no longer available .
There was a very unsympathetic apology, quite shabby customer service overall , shouldn't recommend this estate agent for any purpose.
Susan · 28 May 2020
★★★★★ 5/5
TrustpilotCan’t Be Bettered
After choosing a 3 local estate agents in Barry to sell my property, and finding the 1st didn’t advertise on right move, the 2nd didn’t turn up, and the 3rd whist having a sale percentage actually had a minimum charge before the percentage kicked in, so I turned to Hoskins Morgan in Cardiff who I had previously had dealings with for a valuation.
Wayne · 12 October 2024
★★★★★ 5/5
TrustpilotWould genuinely give 100 stars if I could
I never write reviews online, but I’ve worked with Hoskins Morgan to sell both my houses (both in Grangetown) and really felt they deserved one. The team are top notch and always go the extra mile. Brad, Caroline and Suzanne are great estate agents and lovely people. They have always made the buying process so easy and have taken time out to explain things to me. You can tell the firm is family run, because when there was an issue with my second move, Suzanne turned up at the house, stayed until the bitter end, problem solving on our behalf (while I cried). They are great with the solicitors and have always gone the extra mile for me. I’d give them 100 stars if I could and cannot understand why anyone would give anything less.
Ciara · 21 October 2022
★★★★★ 5/5
GoogleGreat service thank you Brad
Southwest · 5 August 2024
★★★★★ 5/5
GoogleBrilliant estate agents, very trustworthy. Have sold 3 house's with them
Paul · 14 October 2025
★★★★★ 5/5
FacebookGreat service from Brad and team. Thanks for keeping me up to date during the whole process and being so proactive . You've reassured me during what has been a stressful time and made the transition a success! Thanks again
Beki · 19 April 2017
★★★★★ 5/5
FacebookI would definitely recommend Hoskins & Morgan to any buyers, sellers, landlords and tenants. All the staff are friendly, efficient professional and nothing was ever a problem for them.. They took away all the stress that comes with selling and moving home. Thankyou Thea & Scott
Thêa · 19 December 2019
Agent replied · 30 October 2023
Hi Thea and Scott. Thank you for your kind words. All the best for the future and have a great Xmas. Regards. Brad and the team
★★★★★ 1/5
GoogleWould never recommend.Turned up late then had wrong key.Conveniently her friend was there viewing to give her lift back to car. So we all view together 4 of us agent went around with friend.Was told not to worry filling application now do it online.There no application online not even a email.Avoid unless you know who works there
Fromthegecko · 14 April 2023
★★★★★ 5/5
GoogleA truly professional Estate agent based in Cardiff who we have recently completed a tenancy with. Caroline and Brad have been a dream to work with and we thank them. Would highly recommend. Cheers
Steve · 2 May 2024
★★★★★ 5/5
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Freddie · 22 October 2022
★★★★★ 1/5
TrustpilotEstate agent owner talks of beating his staff!
There are much better estate agents! My experience in buying a property marketed by Hoskins Morgan has been awful. They purport to represent a vendor's views but they don't, they make promises that can't be relied upon and the owner talks openly to customers about beating his staff! Would make an interesting mockumentary if it weren't (scarily) true! I'd strongly recommend that you avoid!
Steve · 14 February 2018
★★★★★ 5/5
GoogleThis is the letting agent for our next door neighbour, we have had to contact them due to an ongoing issue.
Collette · 2 May 2024
★★★★★ 5/5
GoogleVery professional and great communication. Punctual for viewing and extremely knowledgeable of the area. Friendly and would definitely recommend !!
Matthew · 2 May 2024
★★★★★ 5/5
GoogleVery kind and knowledgeable group of professionals. It is always a pleasure to meet and cooperate with very thoughtful team. Thank you.
Ewa · 14 April 2023
★★★★★ 5/5
GoogleVery good in every way always ready to help and the pleasure to have at your home
Julie · 14 April 2023
★★★★★ 5/5
GoogleAbsolutely top notch service and absolutely top notch people. HIGHLY recommend.
Ciara · 14 April 2023
★★★★★ 5/5
GoogleJust sold a house for me,fantastic service,couldn't ask for more,I'll definitely use again
Nick · 30 October 2022
★★★★★ 5/5
GoogleSuzanne has gone above and beyond during our house purchase to find out information and keep us informed. We are very grateful.
Becky · 29 May 2018
★★★★★ 5/5
FacebookReally helpful and efficient estate agents who we bought and sold our house through. Would recommend 😊
Lisa · 3 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.