Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI don't normally leave reviews but this company is very unprofessional. I have contacted them on 4 separate occasions about renting an office in Cardiff and Newport and no one has responded. On 3 occasions I sent emails that have never been … More
Rose · 15 April 2024
Agent replied · 11 June 2024
We are sorry you have experienced this, if you send through your contact details again someone will be able to contact you on Tuesday when we return to the office after the Bank Holiday.
★★★★★ 5/5
GoogleWe have dealt with Cooke & Arkwright for a number of years now and have always found them extremely professional and reliable in the services provided. George, John and Sam especially on the Building Consultancy team have always been a pleasure to work with. We would highly recommend Cooke & Arkwright.
Dan · 16 August 2023
Agent replied · 11 June 2024
Thank you for you review and we are glad you have had such a positive experience with our Building Consultancy department.
★★★★★ 5/5
GoogleGreat service from Gianni. Always the true professional.
Paul · 14 May 2025
Agent replied · 28 May 2025
Thank you for your review
★★★★★ 5/5
GoogleWell done Gianni for all the hard work you do keeping on top of things.
Linda · 7 December 2025
★★★★★ 5/5
GoogleWe have recently suffered a significant ingress of water into the roof of our bay window. It was
to Mr Arigi who immediately initiated the survey and repair procedure. At all …
Stephen · 16 April 2025
★★★★★ 5/5
GoogleVery professional, friendly and helpful in acquiring a number of shop leases for my business over the last few years.
Also used their surveying service for a property acquisition that was faultless.
Well recommended.
Nick · 12 June 2023
Agent replied · 11 June 2024
Thank you for your review and we are glad you've had such a positive experience working with us.
★★★★★ 5/5
GoogleDelighted with our Cooke and Arkwright property manager...Gianni Arrighi. He has brought professionalism, dedication and clarity as where before there was only confusion and frustration. He has worked hard to get on top of things and resolve long standing issues.
John · 17 September 2024
★★★★★ 5/5
GoogleGianni has greatly improved standards of the care and cleanliness of the communal areas in a very short timescale. Extremely diligent and is going well above the call of duty. Excellent communications also.
Stan · 17 September 2024
★★★★★ 5/5
GoogleI have had the opportunity of dealing with Gianni during the past few months. I am impressed with his professional approach and the way he handles my enquiries. I find Gianni extremely helpful and enthusiastic. He is observant and …
Roma · 16 April 2024
★★★★★ 1/5
GoogleI have made various enquiries regarding businesses for sale (I have emailed, phoned, left voicemail messages) but I have received no response whatsoever and the premises that I have been interested appears to be still on the market. So very frustrating!
Caitlin · 12 June 2023
★★★★★ 5/5
GoogleWe are impressed by the manner in which necessary property management actions have been identified and addressed.
Tim · 18 August 2024
★★★★★ 5/5
GoogleVery knowledgeable. Great advice.
David · 12 June 2023
Agent replied · 11 June 2024
Thank you for your review and we look forward to working with you again.
★★★★★ 1/5
GoogleTheir customer service is awful, it's a week I'm trying to get some information about a shop, they don't bother to even pick up the phone and if they do they are unprofessional.NegativeResponsiveness, Quality, Professionalism
Mahboobeh · 24 October 2021
★★★★★ 3/5
GoogleNo comment
Helen · 13 March 2024
Agent replied · 11 June 2024
Thank you for you review and we are glad you have had such a positive experience with Gianni in our Property Management team.
★★★★★ 5/5
GoogleRating only, no written review.
Hywel · 13 January 2024
Agent replied · 11 June 2024
Thank you for your review
★★★★★ 5/5
GoogleRating only, no written review.
Ellie · 16 August 2023
★★★★★ 5/5
GoogleRating only, no written review.
Kiera · 12 June 2023
Agent replied · 11 June 2024
Thank you for your review
★★★★★ 1/5
GoogleCouldn’t reach them
LIGHTS · 12 June 2023
★★★★★ 1/5
GoogleRating only, no written review.
Ran · 12 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.