Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
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5/5
GoogleMade enquires with Ryan who within a matter of weeks had me in a property which couldn't of been more perfect for me! Helpful, friendly and professional throughout the whole process. Thank you Ryan & team will be sure to reccomend!
Liam Β· 11 October 2020
Agent replied Β· 11 October 2026
Liam, that's brilliant, thank you! Ryan is great at finding the right property for the right person so it's lovely to hear it all came together so quickly and perfectly for you. We really appreciate the recommendation and hope you're still loving the place! π β¦
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1/5
GoogleIf I could give 0 stars I would, I honestly think all the 5 star reviews are fake. Probably the least professional and infuriating property consultants iv'e ever had.
Be careful, we found out they never protected our deposit which is obviously a very illegal practice.
They will not fix anything at your property and if asked they will respond with "Yeah sure mate we will come tomorrow" and then proceed to never come and ignore further requests.
Really think hard about using them they are beyond terrible. Sorry Gordon
Keano Β· 11 October 2019
Agent replied Β· 11 October 2026
Keano, thank you for leaving your feedback. We take all reviews seriously and the issues you've described, particularly around deposit protection, are ones we would never take lightly. Deposit protection is a legal requirement and something we take very seriously at Red Door Homes. This review dates back to 2019 and the business has changed significantly since then, both in name and in how we operate. We'd genuinely welcome the chance to discuss your experience further if you'd like to get in touch directly. We understand why you felt the way you did and we're sorry your experience was so poor.
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5/5
GoogleSpeaking as a new tenant who has dealt with Gordon Miller over the past month I cannot rate this company highly enough and would recommend to all!
Extremely professional in all aspects from viewing to signing; attentive to all my queries no matter how minor, and with all business transactions carried out with a smile and consideration for the welfare of me and my daughters. This family business wins hands down in my opinion after some distasteful dealings with larger chains.
Thank you to all at Gordon Miller especially to Ryan. π
Dawn Β· 11 October 2018
Agent replied Β· 11 October 2026
Dawn, thank you so much for such a kind review! Starting out as a new tenant can feel daunting so it's really lovely to hear your first month with us went so well. We hope you've continued to be happy in your home! π β¦
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4/5
GoogleStayed in their accomodation for a year in 2019/2020. They were polite and professional, the rental was also very cheap and they were quite lenient when it came to moving in/out. We had some issues in the house that weren't resolved but they were minor things and they resolved all the bigger issues swiftly. Compared to other student accommodation options in the area though, I'd highly recommend them.
Lu Β· 11 October 2020
Agent replied Β· 11 October 2026
Lu, thank you for taking the time to leave such a thoughtful and honest review! Really glad you found the value and flexibility with moving in and out worked well for you as a student in Canterbury. You're right that the minor issues weren't resolved as quickly as we'd have liked and that's something we've continued to work on. We're pleased the bigger things were dealt with swiftly though and it's great to hear you'd still recommend us. Thank you again! π
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5/5
GoogleRented from this company for the first time and couldnβt have been happier, theyβre very helpful and always there if anything is needed with quick replies. Highly reccomend
Kimy Β· 22 March 2024
Agent replied Β· 11 October 2026
Kim, thank you so much! First time renting with us and already recommending us, that's brilliant to hear! Quick replies and being there when you need us is something we really care about so it's great to know that came through. Hope you're still happy in your home! π β¦
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5/5
GoogleGordon Miller Property Consultants were professionals and very friendly, my husband and I are happy to be in one of your properties,
Special Ryan and Gordon, You're credit to your organisation and we would like to thank you for your attentive and professional service.
I will gladly recommend Gordon Miller.
Claire Β· 11 October 2019
Agent replied Β· 11 October 2026
Claire, thank you so much for the lovely words! It's brilliant to hear that you and your husband are happy in your home. We're always here if you ever need anything. π β¦
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1/5
GoogleIf I could give 0 stars I would, I honestly think all the 5 star reviews are fake. Probably the least professional and infuriating property consultants iv'e ever had.
Be careful, we found out they never protected our deposit which is obviously a very illegal practice.
They will not fix anything at your property and if asked they will respond with "Yeah sure mate we will come tomorrow" and then proceed to never come and ignore further requests.
Really think hard about using them they are beyond terrible. Sorry Gordon
Deckel Β· 24 October 2019
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5/5
GoogleBest real estate agency in Canterbury.
Lotous Β· 22 March 2024
Agent replied Β· 11 October 2026
Lotous, that means a lot, thank you! We work hard to stand out as letting agents in Canterbury so it's brilliant to hear that comes across. Really appreciate you taking the time to leave a review! π β¦
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4/5
GoogleStayed in their accomodation for a year in 2019/2020. They were polite and professional, the rental was also very cheap and they were quite lenient when it came to moving in/out. We had some issues in the house that weren't resolved but they were minor things and they resolved all the bigger issues swiftly. Compared to other student accommodation options in the area though, I'd highly recommend them.PositiveValue
Luke Β· 23 October 2020
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5/5
GoogleExcellent service and communication.
Samantha Β· 22 March 2024
Agent replied Β· 11 October 2026
Samantha, thank you! Service and communication are two things we really focus on at Red Door Homes so that's great to hear. Really appreciate you taking the time to leave a review! π β¦
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5/5
GoogleI purchased a property with Gordon Miller in April 2018 and would highly recommend them. My estate agent was Julian, a very friendly man who was a pleasure to work with over the past few months. Thank you!
Olivia Β· 11 October 2018
Agent replied Β· 11 October 2026
Olivia, thank you so much for this! Buying a property is a big deal and it's great to hear Julian made the whole process such a positive one. We'll make sure he sees this. Really appreciate you taking the time to leave a review and hope you're loving the new property! π Let us know if you looking to sell in the future as we would love to help you again.
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1/5
GoogleCompletely unprofessional. This is the second time we have tried to view with this company, but they just don't get back to you or answer any questions. Left multiple voicemails, but no response.
Khaiyyam Β· 11 October 2020
Agent replied Β· 11 October 2026
Khaiyyam, thank you for leaving this feedback and we're genuinely sorry to hear about your experience. Missing voicemails and not following up on viewing enquiries is not the standard we hold ourselves to at Red Door Homes and we completely understand your frustration. This was back in 2020 and we've worked hard since to improve our processes and response times, which our more recent reviews reflect. We'd welcome the chance to make a better impression if you're still looking for a property in Canterbury. Please don't hesitate to get in touch directly and we'll make sure you're looked after properly this time.
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1/5
GoogleNO STARS (if there was an option)! Completely unprofessional. Never rent through theses estate agents. Awful year in this property!
Sarah Β· 11 October 2017
Agent replied Β· 11 October 2026
Sarah, we're really sorry to hear your experience was such a difficult one. This review is from 2017 and the business has changed enormously since then, both in the team and in how we operate day to day. We wouldn't want anyone to have a year like you've described and we do take feedback like this seriously. If you'd ever like to discuss your experience we'd be happy to listen.
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1/5
GoogleUnprofessional people. No need to describe how they operate.
Marios Β· 11 October 2017
Agent replied Β· 11 October 2026
Marios, we're sorry to hear you had a poor experience and appreciate you taking the time to leave feedback. This review is from 2016 and a lot has changed since Red Door Homes has taken over. If you'd like to share more about what happened we'd genuinely welcome the chance to hear from you.
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5/5
GoogleRating only, no written review.
Fabio Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you so much for the 5 star rating, Fabio, we really appreciate it and hope to keep delivering a great service for you.
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5/5
GoogleRating only, no written review.
Osariemenomoruyi Β· 11 May 2026
Agent replied Β· 11 October 2026
Thank you so much for the 5 stars, it really means a lot to everyone at Red Door Homes! We hope you're happy in your home and as always, don't hesitate to get in touch if you ever need anything. π β¦
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5/5
GoogleRating only, no written review.
EMILI Β· 11 May 2026
Agent replied Β· 11 October 2026
Emili, thank you so much for the 5 stars, it really means a lot to the whole team at Red Door Homes! We hope you're happy in your home and as always, we're here if you ever need anything. π β¦
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5/5
GoogleGordon Miller Property Consultants were a great help during our house move. A big thank you to the whole team!
Tom Β· 24 October 2019
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5/5
GoogleRating only, no written review.
Sam Β· 11 January 2026
Agent replied Β· 11 October 2026
Sam, thank you so much for the 5 stars, it really means a lot to the whole team at Red Door Homes! We hope everything is going well and as always, we're here if you ever need us. π β¦
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5/5
GoogleRating only, no written review.
Sam Β· 22 March 2024
Agent replied Β· 11 October 2026
Sam, thank you so much for the 5 stars, really appreciated by the whole team at Red Door Homes! π β¦
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5/5
GoogleRating only, no written review.
Dan Β· 23 March 2023
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5/5
GoogleRating only, no written review.
Jon Β· 23 March 2022
Agent replied Β· 11 October 2026
Jon, thank you so much for the 5 stars, it means a lot to everyone at Red Door Homes! We hope you're happy in your home and we're always here if you need us. π β¦
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5/5
GoogleRating only, no written review.
C Β· 23 March 2021
Agent replied Β· 11 October 2026
Thank you so much for the 5 stars, really means a lot to the whole team at Red Door Homes! We're always here if you ever need anything. π β¦
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1/5
GoogleRating only, no written review.
Dorothy Β· 11 October 2020
Agent replied Β· 11 October 2026
Thank you for your review, Dorothy.
Unfortunately, we are unable to identify any record of you having dealt with RedDoor Homes and do not recognise your name from our client database.
We take all feedback seriously and would welcome the opportunity to investigate further if you have had an interaction with our company. Please feel free to contact our office directly with some additional details so we can look into the matter.
Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.